tour group hotel

clean,nice staff

Stayed in April 2024

Maybe open coffee shop earlier Could not fault anything else

Very good staff, inside and out, very clean, good breakfast, okay location

Stayed in December 2023

The two girls who run the pool and pool bar area. Constantly on their phones/social media playing personal music etc super loud. Would then put the pool music on louder to cover this. Not relaxing at all. When asked if they could turn it down. They did so but no customer service. Not interested in serving drinks etc.... Location wasn't right for me bit too far out and difficult to walk anywhere.

Overall standard of hotel and reception staff were superb. Clean. Good breakfast.

Stayed in November 2023

Could hear toilets flushing and showers. This is no problem for me.

The staff, cleanliness, location, spacious room with very good amenities. 2nd time stay, will always use if available.

Stayed in November 2023

Very new and clean Bathroom shower is the best , especially for a 6ft tall person it's a breath of fresh air to be able to stand up and shower👌👌

Stayed in August 2023

Nothing

Location is perfect. Clean and new facilities

Stayed in July 2023

Nothing

Staff were superb, lovely pool, 15 min walk into the centre. Rooms very spacious and comfortable. Would definitely stay again!

Stayed in June 2023

As a vegan very less to chhose in breakfast section.

Location, facilities, breakfast and the cleanliness. All excellent.

Stayed in April 2023

the room was just the right size, comfy bed, good view, very clean with all new fittings. Enjoyed my stay here.

Stayed in May 2023

nothing

everything good , if you have safety box with code is better

Stayed in May 2023

No safe box in the room and this Is not so great. Really tò change soon. This Is the only thing tò change.

Clean and beautiful hotel. Room nice. Breakfast excellent and staff very cool. Swimming pool always empty at 14th floor.

Stayed in May 2023

Service was lacking at breakfast compared to other hotels

very clean and rooms good

Stayed in April 2023

N/A

In close proximity to the airport. Good value. Great breakfast.

Stayed in March 2023

Address in Grab is street 320 instead of 310 when you type Onra hotel. Door not soundproof enough and thus when neighbours are noisy, you don't get good rest. Swimming pool is too small for swimming. Lifts should be programmed to be in the middle floors, rather just the ground floor, leading to long waiting times.

The breakfast has a good spread and even an egg station. It has also porridge/ congee. Large rooms, the receptionist and staff are helpful. Near to Teul Genocide museum and russian market. There are good choices of restaurants around the vicinity. The electric sockets are international sockets, no need to bring power adaptor. They are really equipped including projector on level 13, so you can really have your corporate meetings. Never add photos of room as the hotel is new and as shown in the booking.com photos.

Stayed in March 2023

There is nothing in particular, that comes to my mind. Maybe just a couple of things, but that's the common issue in CA - the breakfast buffet could be better. And the price could be cheaper, but again - it's quite expensive in PP when it comes to nice hotel's accommodation.

Absolute gem. First of all - it's pretty new and not worn off. Spacious rooms, bed is comfortable, nice staff, clean and well maintained rooms and surroundings. Wifi was alright, nice bathroom. I stayed there a few days and If I have discovered it at the beginning of my trip, I would never looked for another place to stay, but stayed there during my whole time in PP. Overall - very good stay.

Stayed in March 2023

we didn’t find it very close to restaurants or markets. we had to take a tuktuk everywhere

it was clean and bright. the staff was friendly and overly helpful when we asked for assistance with a sim card activation. the pool was amazing with a bar and drinks and seating area. towels available up there. food was absolutely delicious. breakfast had western and Asian options.

Stayed in March 2023

Air con in the room was directed straight at the bed so a bit uncomfortable at night - either too cold or too hot!

lovely clean hotel & very friendly staff

Stayed in March 2023

street noise level. windows soundproofing is not good

nice comfortable rooms and bathrooms nice rooftop swimming pool good breakfast

Stayed in March 2023

nothing

clean,affordable and an excellent breakfast

Stayed in March 2023

gym is a little small

cozy and clean

Stayed in March 2023

nothing

great location,clean and good breakfast-staff are great

Stayed in March 2023

all good

very clean and modern,breakfast was exceptional

Stayed in February 2023

1) Breakfast was not very Vegan friendly. Was given plain boiled vegetables but that was fine. 2) Limited English spoken. Both points are general to Cambodia. But Cambodia is great place to visit

Fresh and Clean. Good pool area

Stayed in February 2023

nothing

Relatively new property. great lobby for relaxing and a nice room that was clean and well equipped. A great value. The staff were very helpful with everything I needed. I took meals in my room and was pleased with all dishes and the service. I highly recommend this property to anyone.

Stayed in February 2023