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Reviews of Saracen Bay Resort

Koh Rong Sanloem Island, Koh Rong Sanloem, Cambodia

#2 of 50 hotels in Koh Rong Sanloem

Guests' Choice

Review score

Based on 105 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.6

  • Facilities

    9.1

  • Staff

    9.6

  • Value for money

    8.5

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 22 May 2024

    9.0
    Loved staying here, had a fabulous time.
    • Leisure trip
    • Solo traveller
    • Villa with Garden View
    • Stayed 5 nights

    Although breakfast was ok, the rest of the food and beverage operation was mediocre.

    Super location at the quiet end of this beautiful beach. My garden view room was excellent, large and with a super veranda with sofa and a direct view of the sea. Very comfortable for a 5 night stay. Housekeeping was particularly good.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Villa with Garden View
    • Stayed 5 nights

    Simply Paradise. Fantastic resort in a great location, very secluded with a peaceful beach area. The staff were all amazing, friendly, and very welcoming. They went out of their way to help with all our needs. Breakfast was really good we enjoyed the American menu, which was massive and only $6.50. This is a great place to stay and I suggest you book straight away.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Great Bungalows at end of beach.
    • Leisure trip
    • Solo traveller
    • Villa with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    Bed was hard and i have slept in many in Asia. It is at the far end of the beach about 15/ 20min walk to many restuarants. There is some light use torch or phone. An overhead fan on the porch would make the patio more useable. I was there in May very hot humid.

    Quiet location next to pier for GTVC speedboat. PLenty loungers and shady areas. Breakfast choice good, no real difference to other restuarants. Fridge in room unlike other hotels on the beach. Lovely view and clean sandy beach. Great staff speak english really helpful.

    Stayed in May 2024

  • Reviewed: 18 April 2024

    10
    It's worth it !!!
    • Leisure trip
    • Couple
    • Standard Villa
    • Stayed 2 nights
    • Submitted via mobile

    Very good Service and friendly Staff. It seems to be, that they are happy with their Job and German owner. Very nice Bungalow design, a lot of space inside for a workout with Ac while having a amazing sea view. Delicious and good value price food 4- 8 $. Beautiful big private Beach area with coconut trees, which you can get a fresh one from. Free Kayak Free Pick up and drop off from the Pier. My partner had very bad neck pain and couldn't carry her backback from sunset Beach over the island, two people picked us up for free. Great ! Quiet area, in just 5 minutes you can have other restaurants and Party. I would definitely come back to this place and discover the island more from here ;)

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Relaxing location at end of bay.
    • Leisure trip
    • Couple
    • Villa with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Restaurant food choice was limited and quite western in style. Portions very small and more expensive than other restaurants on beach including drinks. Room cleaning meant arranging pillows and replacing drinks. Floors could have been mopped and surfaces wiped. Bed mattresses very hard. Air conditioner had no instructions and a printed guide in room would help. Also some signs to improve requests to cleaner in room would help. A make up room/do not disturb sign would help. See-through day time curtains would provide privacy into room. Cannot keep on air conditioner during day with only one key - bit mean considering you cannot stay out in 100F hear at height of day and room warms up quickly. Points above are all minor - the stay was nice

    Staff were fantastic and kind and helped with everything. Speedboat drop off pier right on top of resort - 3 minute walk. Resorts sends a little boat to transfer your luggage for you - all well organised. Slower boat ferry a 10 min walk away but same arrangements made. Reception will call boat company to confirm your return pick up. Location on the beach was the most peaceful on the entire beach, water cleanest and calmest point with few boats. Rooms large. Restaurant quiet and very open . Most people walk 10 mins along beach front to other restaurants either independent or linked to a resort. Be careful with BBQ options - some resorts look after their seafood better before cooking than others. Hostels not so careful (bugs running over food on display). More popular places (eg Sara's) are cleaner and fast turnover means fresher food used. Food prices have gone up. Dish $7, BBQ $10-18, Beer 2, coffee $3, allow $ 25-30 with one drink for dinner for 2 people. 3x a week, fire thrower show moves along beach Infront of dining for 15 mins. Very easy to pick up a 1hr boat trip $10 to swim with glowing plankton. At end of season waterfall dried up and dirty (don't bother), walk to lazy beach/sunset beach (40 min) ok but nothing their, lots of plastic - Saracen Bay better.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Villa with Garden View
    • Stayed 3 nights

    The beds are really big, but for me, a little bit on the hard side. Also missing a full length mirror. Otherwise, all was top notch in every way!

    Did not have breakfast included, but the location is at the end of the beach, very peaceful and with beautiful sandy stretch that is not crowded and with plenty of space. The room exceeded by far my expectations, was very spacious and tastefully decorated. Big bathroom and plenty of deskspace for those who need to combine work and pleasure. Lovely outdoor terrace with nice furniture and protected under roof. Very lush and green around, which gives some privacy also outside. Would definitely stay here again!

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    Wonderful location, friendly staff, can thoroughly recommend!
    • Leisure trip
    • Solo traveller
    • Villa with Garden View
    • Stayed 14 nights

    I read in earlier reviews that it was the best location on the beach, and the best bit of beach in the bay and I absolutely agree with both. Staff were super friendly and attentive. Relaxed, beautiful, good food (and well priced!) - everything I hoped it would be :)

    Stayed in February 2024

  • Reviewed: 20 March 2024

    10
    Perfect location on the beach
    • Leisure trip
    • Couple
    • Villa - Beach Front
    • Stayed 7 nights
    • Submitted via mobile

    The shower was hopeless as the water pressure was so low.

    Fantastic location and the far end of the bay which meant the beach was quiet. The room was huge. The bathroom was massive too. The ability to walk straight out onto the beach was amazing. Outdoor seating area was a bonus.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Villa - Beach Front
    • Stayed 3 nights

    The best people - all the staff so friendly and welcoming - so close to the ferry and the best place to stay on Saracen Bay. Just loved our too-short stay

    Stayed in March 2024

  • Reviewed: 7 March 2024

    10
    A great place for some quiet time to recharge. You get your money's worth.
    • Leisure trip
    • Solo traveller
    • Villa with Sea View
    • Stayed 3 nights

    It takes a while for the staff to clean up used plates etc every time I order room service. At one time, the plates are still there the next morning (from lunch the previous day). When I requested my eggs to be well done it took 3 back and forth for them to understand. It's probably just the language barrier but it sure affected the entire experience.

    I saw in one of the reviews about this property that this is the best resort in the entire Asia; I think that reviewer is right. I am from the Philippines and have gone to a lot of great beaches in our islands, but Saracen did not disappoint. I'd consider going back here. Amazing beach, quiet place.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Villa with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Liked everything .

    Everything basically. All was as described. Good food at a fair price considering the location.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Villa with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    -small breakfast -wouldn’t recommend lunch or dinner there as we probably got sick from the food -no mosquito net above the bed -rather hard mattress -no water dispenser, only two small bottles per day -beach chairs where constantly reserved with towels. The hotel should collect these towels after a certain time when they are not actively used

    +beautiful bungalow with a nice terrace and good view to the beach +books provided +nice beach chairs +transfer pier to hotel provided

    Stayed in February 2024

  • Reviewed: 17 February 2024

    10
    Loved it and I was super relaxed.
    • Leisure trip
    • Couple
    • Villa with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    Everything was great. Perhaps the bed was a bit hard.

    I loved having our own little villa. It was very clean and even the ones off the beach were fine to stay in. The restaurant had lots of meals to choose from and the staff were super friendly. The beach was the best on that end of the beach for sure!!! Lots of lounges and shade. They offered a few trips if you want them.

    Stayed in February 2024

  • Reviewed: 9 February 2024

    10
    Perfect beach holiday
    • Leisure trip
    • People with friends
    • Villa - Beach Front
    • Stayed 5 nights
    • Submitted via mobile

    Great patio on each bungalow. Beautiful fine sand beach with comfortable loungers with sun and shade . Spacious air conditioned quiet rooms. Great food at the restaurant. Possibly the best food on the beach. All the staff were exceptional at their jobs. They went out of their way to make us welcome and ensured we had everything we needed.

    Stayed in February 2024

  • Reviewed: 26 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Villa with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    We have been to many countries but this was our best accommodation in Asia. The location of the hotel is absolutely unique, in a quiet part of the bay. There is a forest right in front of the hotel and there are no other tourists. There is complete peace here. The rooms were very clean, spacious and comfortable. There is a beautiful beach near the hotel, in our opinion the best in the bay. We went through it all and it was nowhere prettier. The staff were wonderful and helpful. The food was very tasty and well priced. There are cheaper and more expensive restaurants on the island, here was a good in the midle and very tasty. It's not worth running around looking for other food. If ever in Cambodia, we will definitely stay here again.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    10
    Paradise at an affordable price!
    • Leisure trip
    • Family with young children
    • Villa with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Pillows a bit too hard

    Quiet and staff exceptionally lovely

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    Beautiful, relaxing in luxury
    • Leisure trip
    • Couple
    • Villa - Beach Front
    • Stayed 2 nights

    Not the property's fault but perhaps the community can assist with cleaning up other areas of the Island as the plastic etc does effect the overall experience and the problem is escalating out of control

    Beautiful lodge, with a perfect beach setting. The direct beach access was as promised. Beach was kept clean in front of property and they organized all activities and more. Will gladly recommend this property as the best in Sarachen

    Stayed in January 2024

  • Reviewed: 4 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Villa - Beach Front
    • Stayed 6 nights
    • Submitted via mobile

    Absolutely perfect. Chant and the team do an amazing job. Will definitely return 👍

    Stayed in December 2023

  • Reviewed: 29 December 2023

    10
    Perfect place to calm down.
    • Leisure trip
    • Couple
    • Villa with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Food was okay, nothing really special. Good curry though.

    Very nice staff and super helpful. Very romantic and not as loud as similar resorts at the bay.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    10
    Loved this place.
    • Leisure trip
    • Couple
    • Villa - Beach Front
    • Stayed 5 nights

    This was a great place to stay, the location is exceptional, it is very clean and tidy and the food is wonderful and very reasonably priced. It is very peaceful and quiet. The staff are very polite and professional and always helpful. The beach at the resort is great and staff pick up rubbish that washes in a couple of times a day so it stays very clean whereas a lot of other resorts do not do this and there is rubbish on the beach in front of others. Excellent place and great prices, we will definitely stay here again.

    Stayed in December 2023

  • Reviewed: 19 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Villa - Beach Front
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful beach resort with amazing views of paradise beach

    Stayed in December 2023

  • Reviewed: 4 December 2023

    9.0
    Overall, a good stay due to the staff, the food, and the large room.
    • Leisure trip
    • Couple
    • Villa with Sea View
    • Stayed 3 nights

    Bedding wasn't cotton. Wi-fi was ok in the room but often weak or non-existent in the restaurant/lounge area.

    Staff and room size were great. Breakfast and restaurant/lounge were also good. Location was good since close to boat pier but we preferred the views further down the beach.

    Stayed in November 2023

  • Reviewed: 26 November 2023

    9.0
    We felt the resort was the best place to stay in Saracen Bay both location wise and good accommodation
    • Leisure trip
    • Couple
    • Villa - Beach Front
    • Stayed 4 nights
    • Submitted via mobile

    Property could use glass bottles for water in rooms, rather than giving plastic ones given the extent of plastic litter in Cambodia

    Lovely beachfront property at end of bay. Great views over the sea. Beach is cleaned diligently three times a day as on windy days plastic litter will blow into the bay. Very nice cafe for breakfast and dinner. Staff are so friendly and polite

    Stayed in November 2023

  • Reviewed: 26 November 2023

    9.0
    No place on the island was perfect. This hotel was great but the beach was dirty in places and the sea was rough. Across
    • Leisure trip
    • Couple
    • Villa - Beach Front
    • Stayed 3 nights
    • Submitted via mobile

    The bed was so hard we found it difficult to sleep and we were in pain the next day. No mirror in the bedroom just the bathroom. Some low music in the restaurant would have been good and made a better atmosphere.

    Staff were fabulous, friendly and helpful. Bungalows were quiet and at the end of the beach. We were met by the staff from the ferry to carry our bags as the sea was too rough for the hotels little boat to collect us from the pier. The hotel kept the beach clean in front of the hotel whereas other places didn’t and the beach did look dirty in places. Easy walk to Lazy Beach from the resort which was cleaner and nicer for a days R&R. Food in the restaurant was good with plenty of choice on the menu.

    Stayed in November 2023

Showing 1 – 25

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