16999 South Laurel Park Drive, Livonia, MI 48154, United States
#9 of 17 hotels in Livonia
Guests' ChoiceBased on 458 hotel reviews
7.6Cleanliness
7.9
Comfort
8.0
Location
8.5
Facilities
7.7
Staff
8.6
Value for money
7.7
Free WiFi
8.0
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End of dialog contentReviewed: 23 May 2024
Tammy
United StatesStaff let me wait 10 minutes at the front desk to check in at 4:00 pm gave me the wrong number on my key note (223: she wrote 233). Last room end of hallway 2nd floor. My husband has a heart condition. He had to sit in the hall while I went back down. She corrected her error. I asked where Ice was on 2nd floor and she advised only on 1st floor. I asked her for an ice bucket and she advised me it was in my room. Which meant back upstairs and return down to get ice. Staff in the am was courteous. Coffee was good.
Stayed in May 2024
Reviewed: 4 May 2024
Brittney
United StatesSmall, no freezer, the plaster detaching from wall in jacuzzi area
Jacuzzi
Stayed in April 2024
Reviewed: 2 May 2024
Thomas
United StatesI booked a room with a jetted tub and it didn’t work very disappointed. I could’ve just got a regular room.
Stayed in May 2024
Reviewed: 22 April 2024
Christian
United StatesRoom was quiet and clean. Check in and check out was fast.
Stayed in April 2024
Reviewed: 30 March 2024
Foster
United StatesSofter bed
We had a jacuzzi room!! It was nice and breakfast was great !! We enjoyed our stay and will probably stay again!!
Stayed in March 2024
Reviewed: 25 March 2024
Justine
United StatesThe pool was down more often than my kids had liked.
The staff was helpful, the price was good, decent breakfast.
Stayed in March 2024
Reviewed: 18 March 2024
Brian
United Statesmorning breakfast was terrible, eggs were slimyand out of everything else there was no ice machine on the second floor
Hotel was clean
Stayed in March 2024
Reviewed: 13 March 2024
Leondra
United StatesThe pool area was cold and needed heat turned on
Stayed in January 2024
Reviewed: 17 February 2024
Charnae
United StatesHot tub rooms are out dated mirror was cracked in first room and wasn’t fully cleaned!
I really Enjoyed the customer service at check in. There was a slight issue with my room and it was changed with no problem! Checked into the jacuzzi suite for a relaxing night hotel is a little out dated but not bad for pricing. Also best breakfast I’ve had at a hotel!
Stayed in February 2024
Reviewed: 27 January 2024
Gaston
United StatesCould be updated
The jacuzzi’s rooms and the proximity to dining and entertainment venues.
Stayed in December 2023
Reviewed: 15 January 2024
Mohamad
Saudi Arabia1- The room was so dirty 2- Old furniture 3- Very small room for family 4- Dirty corridors 5- If you are taking consecutive dates they will not clean the room for you.
1- Breakfast 2- Swimming Pool 3- Daily 24/7 free coffee
Stayed in December 2023
Reviewed: 29 November 2023
Marian
United StatesThe hallway was dirty. I didn’t use the pool so I don’t know what it was like
The property was older. I loved the time heater in the bathroom. The kitchenette was great to have although they only had a full refrigerator and microwave with running water. Breakfast was plentiful with a variety of hot and cold items. Close to shopping. Trader Joe’s , TJMAXX, Target and other stores
Stayed in November 2023
Reviewed: 28 November 2023
Martina
United StatesThe beds were on the smaller side. Not Queen size
The complimentary breakfast was great, as well as customer service.
Stayed in November 2023
Reviewed: 31 October 2023
Eric
United StatesRooms. Even with all lights on seemed dark. Maybe brighter bulbs in lamps
Neat clean quiet comfortable
Stayed in October 2023
Reviewed: 25 October 2023
Kristy
United StatesOnly negative was pool was a little cold
Friendly staff,clean room, good location.
Stayed in October 2023
Reviewed: 9 October 2023
Joseph
United StatesN/A
It was great the breakfast was good a little bit late the 1st morning but still good
Stayed in October 2023
Reviewed: 25 September 2023
Dawson
United StatesConstruction in the vending area, left vending on the first floor only and the vending machine did not take dollar bills.
Room was clean, bed was comfortable, shower was awesome.
Stayed in September 2023
Reviewed: 20 September 2023
Timothy
United StatesThe desk receptionist was friendly but inexperienced at check in. Check-in was slow. I asked about reward points since I am a rewards club member but she said I was not eligible since I had booked on-line. I believe this was incorrect information.
Stayed in September 2023
Reviewed: 20 September 2023
Henry
United StatesBreakfast during the week, could be extended from 9 to 10 AM, like the weekends. I have two bad legs. I had to be careful in the bathtub/shower, to not kill myself. A removable shower head, wold have been nice. More robust shower handles would have been nice too.
It was located, where I needed it to be located. The price was good. The staff was excellent. The room was fine.
Stayed in September 2023
Reviewed: 12 September 2023
Barbara
United StatesNice room and breakfast.
Stayed in August 2023
Reviewed: 7 August 2023
Rachel
United StatesNot the hotels fault but the construction in front of the hotel makes it hard to turn into the parking lot of the hotel. If you didn't turn on the right spot you had to go back on the interstate and try again because of the construction.
Nice stay with my family.
Stayed in August 2023
Reviewed: 3 August 2023
Terry
United Statescomplicate matters getting to the room
good staffing
Stayed in August 2023
Reviewed: 4 July 2023
Maurizio
CanadaInternet was poor
The room was comfortable
Stayed in June 2023
Reviewed: 26 June 2023
Jurgita
LithuaniaNot good smell in the room
Stayed in June 2023
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