Reviews of Mitsui Garden Hotel Osaka Premier 4 stars
530-0005 Osaka Prefecture, Osaka, Kita-ku Nakanoshima Kita 3-4-15, Japan
#144 of 689 hotels in Osaka
Guests' ChoiceReview score
Based on 797 hotel reviews
8.5Score breakdown
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Cleanliness
9.1
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Comfort
9.0
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Location
8.4
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Facilities
8.9
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Staff
9.0
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Value for money
8.4
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Free WiFi
8.7
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Reviewed: 3 June 2024
Frank
Australia34 reviews4 helpful votes9.0“Great place, great views over the river, friendly helpful staff”- • Leisure trip
- • Couple
- • Superior Queen Room with Lounge Access - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
I’m sorry but selection at breakfast, that whole breakfast experience let the hotel down
Position, has a free shuttle to the station
Stayed in May 2024
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Reviewed: 2 June 2024
Wesam
Saudi Arabia20 reviews3 helpful votes7.0“It was ok not the best.”- • Leisure trip
- • Solo traveller
- • Comfort Double Room with No View - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The room wasn’t really clean.. the covers smelled a bit and there was hair on the shower floor. The windows were tinted though it was with no view. Very different from last year where everything was amazing. It was ok in general but don’t think I will go back there again.
The location was very nice.
Stayed in June 2024
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Reviewed: 31 May 2024
Emilia
United Kingdom43 reviews4 helpful votes9.0“Very nice hotel”- • Leisure trip
- • Couple
- • Comfort Double Room with No View - Non-Smoking
- • Stayed 5 nights
Breakfast had almost none western options. It was very short on that.
Location is OK, but I would imagine not the best if you wanna go to the most touristic spots. Very easy to reach by public transport though. Super clean. Nice and friendly staff. A lot of amenities, they also have a public bath.
Stayed in May 2024
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Reviewed: 30 May 2024
Joanne
Australia87 reviews8.0“Comfortable room in good location”- • Leisure trip
- • Couple
- • Moderate Twin Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Good location
Stayed in May 2024
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Reviewed: 24 May 2024
Bana
Australia3 reviews10“I would definitely go back and stay here.”- • Leisure trip
- • Couple
- • Comfort Double Room with No View - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Nothing to fault about this property, it was a perfect stay and the staff for very helpful and welcoming.
The Mitsui Garden Hotel Osaka Premier was an amazing stay, had great facilities, location and buffet breakfast. The hotel also had an onsen which was delightful.
Stayed in May 2024
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Reviewed: 23 May 2024
Frank
Australia3 reviews9.0“Good food, room. Hotel could improve television options including English speaking channels”- • Leisure trip
- • Couple
- • Moderate Queen Room - Non-Smoking
- • Stayed 7 nights
Hotels do not include english speaking television channels like channel 1 UK etc for relaxing viewing. There is CNN (USA) but with Japanese audio "overlap" American broadcast which is mind snapping.
Location close to Higobashi and Watanabebashi train station. Only 3 stations to Namba station and Dotonbori district. Breakfast good. Excellent dinner choice options like wagyu steak AUD$25 superb. Free shuttle bus to Osaka main train station. Train option to Kansai Airport reasonable AUD$12-13. Sumo wrestling and baseball all the rage on TV.
Stayed in May 2024
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Reviewed: 23 May 2024
Samuel
Belgium34 reviews1 helpful vote10“Great relaxing stay”- • Leisure trip
- • Solo traveller
- • Superior Queen Room with Lounge Access and No View - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
Just love Mitsui hotels. The staff was really friendly and helpful. The room looked great and was very clean. The hotel has an ideal location, close to the metro and Osaka station.
Stayed in May 2024
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Reviewed: 23 May 2024
Desiree
Australia14 reviews10“Clean and tidy. Rooms a great size. Staff helpful.”- • Leisure trip
- • People with friends
- • Moderate Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Clean, tidy, rooms well sized.
Stayed in May 2024
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Reviewed: 14 May 2024
Griggs
New Zealand2 reviews8.0“Very pleasant stay”- • Leisure trip
- • Family with young children
- • Comfort Double Room with No View - Non-Smoking
- • Stayed 4 nights
No bar area in restaurant was disapointing. Also not enough laundry facilities
Lovely hotel, close to train station. Nice big room and bathroom
Stayed in April 2024
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Reviewed: 13 May 2024
Mike
United States87 reviews20 helpful votes7.0“Decent hotel, weird restaurant.”- • Leisure trip
- • Family with young children
- • Comfort Double Room with No View - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The attached restaurant was very weird though, with lots of innards on the menu. We wanted a reservation at 8pm but they wouldn't let us make a reservation until 9pm. So when we got there we expected it to be packed, but it was completely empty. Why did we have to wait until 9 for an empty restaurant?
The rooms were a good size and the beds were comfortable. The location was ok with a metro station nearby.
Stayed in April 2024
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Reviewed: 12 May 2024
Carmen
Ireland3 reviews9.0“Relaxing stay in quiet area of Osaka”- • Leisure trip
- • Couple
- • Moderate Queen Room - Non-Smoking
- • Stayed 3 nights
We had breakfast included and ate at the restaurant for dinner one time. Breakfast has both Japanese and Continental options, but for my (vegan) taste could have included more tofu/beans/sweet potato dishes as I have seen in other hotels in Japan. The breakfast food was labelled for ingredients though and I really appreciated that. This hotel seems to have a meat/fish heavy menu though, because it was difficult to find dishes other than rice and some salads for dinner (which is the main reason we only ate there once). My husband, who eats everything, really enjoyed his dinner though and the staff was trying to accommodate my needs as best as they could. Toiletries can be picked up in the lobby - I wish the toothpaste could be packed separately from the toothbrush (more eco-friendly *wink)- it feels a waste to take a new one every day - as this is common in hotels unfortunately I always end up buying my own tube anyway (sigh).
The room was decently sized with a very nice view onto the river. The room was quiet and generally clean (some lone hair was missed.) The location is good, it's a quiet area, but public transport is a few minutes walk away, but this didn't really bother us. Osaka Station and shops is within easy walking distance and there are a few convenience stores/supermarkets in the area as well. The hotel has its own public bath, which I really enjoyed after a long day walking around. The hotel has cleaning options for only collecting trash/providing new towels to be more eco-friendly.
Stayed in May 2024
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Reviewed: 11 May 2024
Sebastiano
Italy85 reviews1 helpful vote10Exceptional- • Business trip
- • Family with young children
- • Superior Queen Room with Lounge Access and No View - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Breakfast is not top
Public bath and lounge on the top floor
Stayed in May 2024
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Reviewed: 11 May 2024
Jeanette
Australia41 reviews4 helpful votes8.0“Comfortable place to stay”- • Leisure trip
- • Solo traveller
- • Comfort Double Room with No View - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The location isn’t great for a tourist and the room was quite small. It felt like more of a business hotel.
It was quiet and comfortable.
Stayed in April 2024
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Reviewed: 10 May 2024
Petr
Czech Republic66 reviews5 helpful votes10“Good hotel with comfortable transportation connection”- • Leisure trip
- • Couple
- • Comfort Double Room with No View - Non-Smoking
- • Stayed 8 nights
- • Submitted via mobile
Window was with milk-glass and it could be opened only very little.
Quite a big room with all we needed, incl. kettle, fridge and air-co
Stayed in May 2024
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Reviewed: 9 May 2024
Chiara
Switzerland26 reviews9.0“Would highly recommend!”- • Leisure trip
- • Couple
- • Moderate Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Amazing location, very central, lots of restaurants nearby as well as the station. Very comfy bed and very spacious for Japan!
Stayed in May 2024
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Reviewed: 7 May 2024
Mary
Australia12 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Moderate Queen Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Location Cleanliness and comfort
Stayed in May 2024
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Reviewed: 7 May 2024
Vladimir
Netherlands14 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Moderate Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
No outdoor bath in men's public bath
Bed, vanity mirror, bathroom, public bath
Stayed in May 2024
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Reviewed: 5 May 2024
Veronika
Latvia20 reviews5 helpful votes10“Comfortable hotel”- • Leisure trip
- • Couple
- • Moderate Queen Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
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Very nice and clean hotel. Staff is very helpful and kind. The hotel has a very pleasant smell. The room has everything you need: kettle, refrigerator, slippers. Necessities (a toothbrush, for example) can be borrowed from the hotel lobby. I really liked the onsen at the hotel. I enjoyed to stay here.
Stayed in May 2024
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Reviewed: 5 May 2024
Adwita
India30 reviews3 helpful votes8.0“Clean and Great Breakfast!”- • Leisure trip
- • Couple
- • Moderate Queen Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Not close to the metro stations. However the shuttle bus helps commute to the main stations area.
Clean rooms. Breakfast spread was amazing.
Stayed in May 2024
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Reviewed: 5 May 2024
Hanami_shine
Turkey19 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Room Selected at Check-In - Non-Smoking (No choice of bed preference)
- • Stayed 7 nights
- • Submitted via mobile
Hotel was really clean and staff was very friendly and very kind.We'll exactly go there again.
Stayed in April 2024
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Reviewed: 2 May 2024
Jim
United States8 reviews1 helpful vote9.0“Would like to have stayed longer”- • Leisure trip
- • Couple
- • Moderate Queen Room with No View - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Nothing
Location
Stayed in April 2024
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Reviewed: 30 April 2024
Peter
Australia49 reviews4 helpful votes9.0“good location with some nice features like the shuttle bus to Osaka station”- • Leisure trip
- • Couple
- • Moderate Queen Room - Smoking
- • Stayed 2 nights
- • Submitted via mobile
good location, beautiful looking hotel
Stayed in April 2024
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Reviewed: 26 April 2024
Coleman
Australia3 reviews9.0“Lovely”- • Leisure trip
- • Family with young children
- • Comfort Double Room with No View - Non-Smoking
- • Stayed 3 nights
Nothing
Very clean, modern and comfortable. The staff were very friendly and helpful.
Stayed in April 2024
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Reviewed: 24 April 2024
Rashid
United Kingdom14 reviews10Exceptional- • Leisure trip
- • People with friends
- • Moderate Twin Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Very nice Japanese hotels nerds to underground and Osaka station
Stayed in April 2024
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