There was very little space available to be able to park the suitcases away, so they intruded into the little space available to move around in the room.

A well located, modern and pleasant hotel, Like most hotel rooms in Tokyo is felt and was small. Breakfast was good and the after 5:00pm nibbles and drinks lounge area great to help unwind after a busy day sightseeing. Staff were excellent.

Stayed in May 2024

Room with no view of scenery

Onsen facilities

Stayed in May 2024

The dinner dishes are special but not tasty. Would be nice to serve common and delicious dishes instead.

Good onsen, spacious room, fair price

Stayed in May 2024

Nothing

Room was very nice and clean. Staff are nice, speak English. Food was great location is ok, just a short walk to bus station

Stayed in April 2024

Pillows are very hard. Bad noise isolation in the room

Stayed in January 2024

A little far from the bus stop and so we had to walk to the hotel. But your hotel had send us to the bus stop which was very good

We loved the private bath in the room, the open air public bath and the size of the room.

Stayed in October 2023

very Spacious Japanese and clean Room. We have room with outdoor bath with river view. Unfortunate there is no river stream during my visit. Japanese Breakfast is best and delicious.

Stayed in May 2023

staff are helpful, hot spring is nice , food is great , and the room setup and facility is good

Stayed in May 2023

The food are good, I think could be better.

A variety range of onsen, very cosy and food are lovely too. The souvenir shop cover a large range of variety in the area. Super close to Tateyama Kurobe which is a perfect stopping stop.

Stayed in May 2024

Air-conditioning does not have a cooling function. I wish they provided electric fans in the room. Although I slept well on their beds, my partner says the bed was quite firm for him. We wished that the hotel restaurant was more accessible for lunch/dinner. It would be helpful if there was a menu in the lobby that we could read through. The hotel's immediate area didn't have much to offer since it didn't seem to be peak season for onsen-goers (April) so food options are very limited.

Hotel Keisui is a lovely place to stay in. The check-in process was quite smooth. (if you are coming from Toyama to go through the Kurobe Alps, your luggage can be forwarded from Toyama station to hotel Keisui). The hotel lobby is pretty and has its own shop, vending machines, and a public onsen and a foot spa. The room we booked was the mixed Japanese-Western bedroom with outdoor tub. It was wonderful. There was plenty of space. There was a fridge to keep your drinks and tea and coffee were available. Yukata and slippers are provided. Towels and toiletries are supplied daily. The breakfast is superb! Do not miss it! The outdoor hot tub is amazing. You get to see the river below and the mountain range nearby. The staff are quite friendly and very helpful! My partner left his watch in the public onsen, but they managed to secure it until my partner inquired about it.

Stayed in April 2024

Location is a little bit out of the way, there were only two restaurants within walking distance open for dinner when we visited - food was amazing though so very worth it and the secluded part made it very peaceful. I think there might have been a dinner option at the hotel and there's a little store for gifts and snacks at the hotel.

Our room was beautiful - we had a private onsen bath which was wonderful.

Stayed in December 2023

Good onsen, great room, amazing staff, great foot bath, very helpful staff.

Stayed in October 2023

outdoor tub got too hot!

beautiful property. picturesque location. clean and spacious rooms. outdoor tub was wonderful!

Stayed in May 2023

Great view and location. Wonderful service.

Stayed in April 2023

everything is perfect

beautiful views and hot springs. check out the izakaya around the corner SHINO

Stayed in January 2023

the outdoor onsen look scary and dirty the room heater got gas smell

food

Stayed in December 2022

The only complaint I have is that it was a bit far from the main part of the town with limited food options. They did have a shuttle to the station, but it only runs at one time, and we needed to be there earlier. Oh, and the price was a little high, but the experience was great.

This hotel was AMAZING! We LOVED the traditional Japanese room, and the fact that they had a private onsen for rent was the cherry on the sundae. We weren't comfortable using the regular onsen, but the private one was PERFECT. The hotel room itself was spacious, clean, and a fantastic traditional experience. They provided clothing for walking to and from the onsen as well. The staff was so accommodating, and the breakfast was a beautiful traditional Japanese spread. Would 100% recommend!

Stayed in April 2022

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Stayed in May 2024

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Stayed in May 2024

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Stayed in April 2024

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Stayed in April 2024

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Stayed in April 2024

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Stayed in December 2023

There are no comments available for this review

Stayed in October 2023