Nothing

Staff is friendly and helpful. Good location.

Stayed in December 2023

We book 2 rooms. 1 Triple room and the other one is Standard double room with Wakayama Castle view. The Standard double is smaller than we though but it's still ok.

The view of Wakayama Castle from our room was wonderful and you can also see that view in the breakfast area.

Stayed in November 2023

We booked two rooms for 4 adults and 2 children. One of the rooms only had 2 twin beds and a pull out single sofa bed so the 4 year old was expected to sleep with the parent in a twin bed which made for an uncomfortable stay. The rooms were a little on the small size.

The view of Wakayama Castle from our room was really nice. The buffet breakfast had a nice mix of Japanese and Western food. The location being so close to the castle grounds was very convenient.

Stayed in October 2023

It's not the hotel's fault that Wakayama is spread out and really needs a car to get around. Most restaurants are a short walk away though there are two in the building. Fortunately the hotel is on the main bus lines.

I must've paid for the room upgrade because I was on one of the highest floors with a view of Wakayama castle. I could've spent all day looking out the window. And then the castle lit up at night as well. The restaurant was spacious and the breakfast buffet included an omelet bar and cereal as well as the usual Japanese and Western fare.

Stayed in November 2023

View of the castle was amazing!

Stayed in October 2023

The hotel is opposite to the Wakayama castle but I didn't get the room on that side.

The room is comfortable for 3 persons. The parking building is next to the hotel. The staff is helpful to explain where and how to park the car.

Stayed in October 2023

Small room, shower bath combination is dangerous. The drainage in the shower is horrible I ended up with showering in water up to my ankles. It was horrible. When I first reported it was late, they were willing to swap rooms. They said they would try to fix the next day. When I returned I found it was the same requested a change, they came up and said this was normal. It was not as we had 2 rooms. The other room on another floor did not have this problem. Room is also relatively small.

Location. Breakfast was good. View of castle.

Stayed in October 2023

Good location.

Stayed in September 2023

Nice castle view.

Stayed in September 2023

Coffee shop not open in the morning

View of the castle was beautiful.

Stayed in September 2023

This is a nice hotel for a short stay over. The staff is very friendly and the location is convenient next to a parking garage. The room is spacious, with very comfortable beds and a great view over the Wakayama castle.

Stayed in September 2023

staff were a little distant

breakfast and room

Stayed in September 2023

Very comfortable room, quiet and convenient. The breakfast also delicious and have different foods for select.

Stayed in September 2023

Excellent view from this hotel - we only passed through, but you get a great view of the castle. Roynet is always a good chain if you want a consistent experience

Stayed in August 2023

The beds were a bit hard for us.

Spacious rooms, great massage chair in the room, good location, very helpful staff, coin laundry on 13 floor, very good tea and coffee supplied as well as steam eye masks.

Stayed in August 2023

Great view of the castle. Nice rooms and a very good breakfast buffet with Asian and European options.

Stayed in August 2023

would be great if it has hot spring (onsen) facilities also! Somehow we could not find Gym to use... might be we missed it.

It was a surprise that the Wakayama Castle can be viewed closely from our windows. The room size is truly big. The hotel also got a sizable carpark that allows us to park the car very easily. The very very big AEON MALL WAKAYAMA is only 13 minute drive away, in which we could buy almost everything we wanted to. Lastly, it's also not too far away from the KIX Int'l Airport, less than an hour drive to reach there. Could be a good choice of hotel before leaving for other countries.

Stayed in August 2023

It's not close to train station so probably is only suitable for people who drive. But the carpark is not free, cost 1000 yen per 24 hr.

Great view to oversee the Wakayama Castle. Room is spacious. The hotel is a bit worn but it is very clean and staff is also very friendly. Within walking distance there are convenient stores and restaurants.

Stayed in July 2023

Check in was fast. Rooms are clean and high floors connecting rooms were assigned. View was nice. Location is good.

Stayed in July 2023

Reception is not at the ground floor and carpark is not at the hotel.

Stayed in July 2023

No English TV programs, pay for any programs other than TV.

Clean rooms, polite and efficient staff.

Stayed in July 2023

Facility is little bit old But good location

Stayed in June 2023

The mattress doesn’t fit me.

The staff are helpful and the check out procedure is easy.

Stayed in June 2023

We wanted to be near the JR station and it was a different station and so the location was rated lower.

Stayed in June 2023