8 Kent Avenue, 876 Montego Bay, Jamaica
#17 of 30 hotels in Montego Bay
Guests' ChoiceBased on 2597 hotel reviews
7.4Cleanliness
8.1
Comfort
8.0
Location
8.5
Facilities
7.6
Staff
8.3
Value for money
7.7
Free WiFi
7.5
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End of dialog contentReviewed: 14 January 2024
Pedro
United StatesThe tube that holds the shower curtain has a chain unsightly. The tables in the beach bar area are dirty and there is no staff to collect and clean them. The food in the beach area is reduced to hot dogs and hamburgers. At a specific time (no more than 1 hour) they apparently take the beef, chicken or ribs left over from lunch to offer it to the public. In the pool you can only eat empanadas and pizza coffee, you could think about a soda dispenser machine. In the passage area from the hotel to the beach there are the same people every day selling marijuana with an annoying attitude towards tourists. At breakfast they should have cold milk so that there is no need to provide iced milk for cereal.
The attention during the check-in and check-out was good, they were always ready to answer any question that was asked of them. The breakfasts met expectations, there were fruits, yogurt, salads, meats, sweets and omelets for all tastes. The lunches didn't have many varieties, I think because at that time not many people eat food and prefer lighter things at the snack bars. For our taste it was not the best. The food was better than lunch, but the meals are aimed more at national guests than international ones. The beach and pool are pleasant areas to enjoy. The pool and beach bar offer a variety of drinks and cocktails that make your stay pleasant. The staff in general works to provide better service and make you feel pleased at all times. In our case, the room they gave us smelled musty or closed for a while, but they immediately gave us another room that had better conditions. The nightclub, although small, allows you to enjoy it to the fullest. The music is good and varied, although they never played salsa music.
Stayed in December 2023
Reviewed: 13 January 2024
Tava
United StatesThat I had to cross the street to get to the beach side. You can't see the beach from most of the hotel. You have to be lucky enough to get an ocean view. The entertainment was nice to have every night, but you were limited by the time you had at the different types of entertainment. That could also be to lack of staffing right now.
The Buffett was good. Lots of variety on the food. Something for everyone. The hotel was older and you could see they were trying to improve the atmosphere with entertainment everyday. You would see the same staffing everyday, so you could become friends and joke around
Stayed in December 2023
Reviewed: 9 January 2024
Irina
United StatesThe food may be need to be improved. Especially when there are a lot of people, there were not enough options
The hotel is very close to the airport. I like the style of the hotel, the garden is very beautiful and the ocean is very warm and clean. Personnel is friendly and welcoming! The hotel provides free kayaks, which is a great bonus! Would recommend for short stay
Stayed in November 2023
Reviewed: 7 January 2024
Pamela
United KingdomMore sockets in the room. Another chair would have been useful.
Loved the beach. Also the entertainment was really good, especially the singer.
Stayed in January 2024
Reviewed: 5 January 2024
Wynter
United StatesHaving more than two bars would have been a lot better. Not being able to enjoy a mimosa or bloody mary with breakfast was a bit disappointing. Bars are not opening until 10 a.m. with no option to have complimentary beverages in the fridge in your room. Though the options of food were vast. It was repetitive, and I would have enjoyed more of an option than a repeat of each meal.
The location was beautiful, and the beach was amazing. It was perfectly nestled in the heart of everything ♥️. The staff was so kind and caring. The nurse on site was an angel.
Stayed in January 2024
Reviewed: 3 January 2024
Sally
AustraliaMake sure resorts are your vibe before booking. The beach is lovely but the hotel, rooms and buffet felt tired and reflective of the early 2000s, particularly for the price. I’d much prefer to stay off the beaten track looking back. Prearrange a car if you need one before you arrive, they were completely booked out when we stayed in December.
The beach was beautiful out the front - can’t argue with Jamaican beaches.
Stayed in December 2023
Reviewed: 3 January 2024
Donna
United StatesThere needs to be more vegetarian options. Better communication is also needed between the main office staff and the cleaning staff. The bedding needs to be updated as well. Additionally, better entertainment is needed after the dinner. This was my second time at this hotel, and the best entertainment was the karaoke night.
Most of the staff were amazing. The kitchen crew and servers were great. The bartenders were also amazing. The beach side was cozy and welcoming.
Stayed in December 2023
Reviewed: 2 January 2024
Shadine
JamaicaBathroom shower,, blown light bulb over bed, needed better cable service, an elevator would be a plus, internet connecrivity in room wasnt acsssible
Itallian resturant, room was nice, meals were good from.main resturant, staffs were warm and friendly
Stayed in December 2023
Reviewed: 1 January 2024
Mallena
United StatesThe lights in the room was poor and the AC didn’t work properly.
All the meals were not that great. At dinner the rice was uncooked. I didn’t have all my meals at the resort.
Stayed in December 2023
Reviewed: 30 December 2023
Samantha
SpainThe pillows on the bed were not very comfy. No towels in our room until 2nd day. Think they just forgot. There was a lot of building noise sadly. Just bad timing. We understand maintenance has to be carried out.
We only stayed 2 nights but we enjoyed our stay. The beach bar and terrace are fab Huge, spacious room. Friendly staff
Stayed in December 2023
Reviewed: 30 December 2023
Sandra
United KingdomWould have been happy for a kettle in our room. We asked twice but was not given one. The bathroom didn’t have any shelves to put our things on. The Lemongrass smell in reception was nice. Breakfast,lunch dinner was good . Christmas dinner food ran out early and we had arrived at 8.10pm
Stayed in December 2023
Reviewed: 29 December 2023
Abigail
United StatesNot all of the rooms were updated. Found a huge roach in one out or the three rooms my family and i stayed in.
The Breakfast was good, just a lot of flies kept coming around when we sat outside. But the staff was great and accommodating.
Stayed in December 2023
Reviewed: 29 December 2023
Jj
CanadaNote: This is outside the property of the Resort but the Motobikes with loud exhaust passing up and down the public street is hard on us. The noise is unbelievable!!! especially at 1-3am. The Resort needs to CRUSH these punks using the local police. The resort is more than capable of doing this, together with speed bumps on the street. Other than this it is a perfect nice hide away.
Incrediable ocean view!!! Resort is all inclusive, eat & drink whatever you want! many activities, pool, live entertainment, watersports, tours, and much more! The location is convienent to everything, airport, shopping, restaurants etc.
Stayed in December 2023
Reviewed: 29 December 2023
Marlon
United StatesThe fact that towels and wash clothes weren't readily available, the pool was too cold I wish it was temperature controlled
I like the fact that the kids could have burgers or patties along with the other well cooked food
Stayed in December 2023
Reviewed: 27 December 2023
Agnieszka
United StatesCan hear very noisy street music all night from hotel room. Not good sleep because of the noise
Food, beach
Stayed in December 2023
Reviewed: 23 December 2023
Thomas
JamaicaThe fact that the jacuzzi didn't work
The food but it was limited in option
Stayed in December 2023
Reviewed: 19 December 2023
Nakia
United KingdomI would of love for them to have blended fresh fruits at breakfast and dinner. The fruit selection was much to talk about wish there was more really. Food could be warmer. It was only alittle warm
Love the fishes, staff are accommodating and friendly . The room.and bed was very comfortable, they had a nice selection of food.
Stayed in December 2023
Reviewed: 19 December 2023
Wayne
United StatesThe weather was a bit over cast
They offered tours that met my interests
Stayed in December 2023
Reviewed: 18 December 2023
Dennis
United StatesThe food was good, facilities were very clean and homely. I like the way the dining room operates. Some of the staff were friendly. Our only downfall was the room , it needs upgrades. Also, the bathroom Overall, our stay was great. We will come again
Stayed in December 2023
Reviewed: 18 December 2023
Nicole
United StatesSome people at the reception were rude,
I like the beach side of the hotel, I like how nice were some workers in the hotel and always trying to help
Stayed in December 2023
Reviewed: 17 December 2023
Lori
United Statesfood was only ok, buffet was only option, they advertised other dinner restaurants but they were closed and had extra fees. My room was very loud - entertainment was good, but I had no choice but to listen - it was as loud in my room as outside. Also my room was not ready until 3:30. And fire alarm went off at 4AM and woke me up - did not get a good night sleep. Drinks were also so so. Only 1 treadmill in fitness center was working.
beach area was very nice, pool was nice - entertainment was good - singer was very good. Most of the staff was very friendly and helpful
Stayed in December 2023
Reviewed: 17 December 2023
Julienne
United KingdomThere was no food after midnight, and not much going on. Hotel could do with TLC
The food was good
Stayed in December 2023
Reviewed: 17 December 2023
Norfordene
JamaicaThe server at the deli questioned if I was a staff after I had placed an order because I was in my uniform when we checked in and it wasn’t in a polite way.
Food was great majority of the staff was polite and friendly
Stayed in December 2023
Reviewed: 16 December 2023
Staceyann
JamaicaThe room could have been set up a little bit better.
Breakfast was good
Stayed in November 2023
Reviewed: 14 December 2023
Juris
CanadaReally well maintained colonial style property. Everything was spotless. Great location and terrific staff. Enjoyed the food as well.
Stayed in December 2023
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