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Reviews of ROSI Ocean Sand Hotel Apt (@Sandcastles) 3 stars

1 Main street B2, Ocho Rios Jamaica, Ocho Rios, Jamaica

#6 of 18 hotels in Ocho Rios

Guests' Choice

Review score

Based on 63 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    7.8

  • Staff

    8.2

  • Value for money

    8.1

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 21 May 2024

    8.0
    The host are awesome.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are some parts of the room that needs maintenance for example the kitchen, the doors and the bathroom sink was not working very well It seems to be a little old

    The location and the facilities are awesome. The place is okay 4 beds are fine meet the expectations with the price

    Stayed in May 2024

  • Reviewed: 21 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Could of been a bit cleaner (cobwebs and dust in the corners) There wasn't any communication between the host and the actual site owners. Sockets were hanging off and sparked when attempted to use Please get a new ironing board!!

    The location is perfect

    Stayed in January 2024

  • Reviewed: 6 January 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The host was super friendly and informative.

    Stayed in December 2023

  • Reviewed: 10 August 2023

    7.0
    Home away from home
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The final price was a little higher than the charge stated in the booking confirmation.

    The room.was clean and neat with the relevant accessories in place. It felt like a home away from home. Everything worked as expected.

    Stayed in August 2023

  • Reviewed: 22 May 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The pool was closed until 9am. I wanted an early morning swim before the crowd and the sun's heat intensified. The maintenance guy was adamant that it won't be open until such time which was disheartening especially considering that the beach doesn't open very early either.

    The room was comfortable and nice. The promixity to everywhere is a plus.

    Stayed in May 2023

  • Reviewed: 30 March 2023

    8.0
    good location, friendly staff, good air condition, strong fans, small kitchen w all necessities.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    good price, provides all u need.

    Stayed in March 2023

  • Reviewed: 20 March 2023

    8.0
    Will visit again!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The hotel itself needs a little face lift.

    Location is great close to food and attractions. The beach is beautiful. The room is comfy and great for a small family

    Stayed in March 2023

  • Reviewed: 27 February 2023

    8.0
    Good value, great location, safe place.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Limited towels. No beach towels.

    Central location. Walk to beach.24 hour security

    Stayed in February 2023

  • Reviewed: 5 February 2023

    8.0
    my stay was exceptional, I love it..
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    it’s too open ,anyone can walk in..

    everything was in close proximity..

    Stayed in November 2022

  • Reviewed: 26 January 2023

    7.0
    Great property, but payment glitch made stay less than great.
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    On arrival to the property, we had to wait for the hostess to arrive to let us in. She telephoned the owner of the property, who then insisted on cash payment, claiming that his card machine was not functioning. He was very apologetic, but in other reviews, I see where this had happened before. This was very inconvenient for me as I had to go immediately with the hostess to find a cash machine so that she could collect payment. It also felt a bit dangerous to be withdrawing that much cash in the middle of town and then handing it over. I also had not banked on paying with cash up front and was going to use my credit card, so i was left inconvenienced, being unsure whether I would have enough money to pay and then conduct my business. It would have been so much better if honest communication was done prior to arrival so that I would have been prepared to pay cash.

    Great location, close to shops and amenities. Apartment fitted with air conditioning and water heater for the shower. The hostess was pleasant and helpful. Provided parking for guests. WiFi available.

    Stayed in December 2022

  • Reviewed: 20 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The rooms was awesome

    Stayed in December 2022

  • Reviewed: 3 July 2022

    8.0
    Overall it was a very good experience friendly staff and a clean apartment!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The main bed was a bit stiff and more toilet was needed

    The apartment was clean and all the appliances worked. The caretake was very friendly and helpful

    Stayed in June 2022

  • Reviewed: 2 May 2022

    8.0
    Good location, comfortable stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights

    Poor shower, not enough hangers. No welcome basket.

    Good breakfast and dinner at Sandcastles restaurant.

    Stayed in April 2022

  • Reviewed: 3 March 2022

    9.0
    Very nice stay/ awesome location
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Kitchen was a bit small but had all the necessities needed.

    Excellent prime prime location! Everything was extremely close. Groceries, supermarkets, the beach. Everything! The Wifi was excellent. The pool on the property was clean and with lifeguard at all times. Free access to the Ocho Rios beach was an added bonus. The smart tv really helped kids wind down every night. ​Great place. Will stay again

    Stayed in March 2022

  • Reviewed: 1 March 2022

    9.0
    I had a Relaxing and peaceful stay.
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The property was clean & conveniently located to most things. All employees were friendly & helpful. Especially in the restaurant..Denworth & the restaurant staff made sure the food and service was great!

    Stayed in February 2022

  • Reviewed: 18 February 2022

    8.0
    Wonderful 😊 relaxing, clean and quiet.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Well I didn't try the food but I like the location and the ambiance.

    Stayed in February 2022

  • Reviewed: 4 February 2022

    7.0
    Nice apartment in a "kind of resort"
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights

    It seems that the sockets in the bedroom don't work - or I just missed a switch somewhere? There is a rather noisy power plant close to the apartment's bedroom windows and it was on throughout the second night and day. I could sleep anyway but it was a bit disturbing. It was not on when I arrived so I am guessing there were problems with the main power line due to the heavy rainfall during those days.

    The apartment is situated in a kind of resort: several different blocks with apartments with a common entrance, parking lot and reception. The apartments are owned individually and rented out by their respective owners. For check-in I needed to register at reception where I was given a wrist band (which gives you access to the beach right behind the resort) and then meet up with Dorothy, the housekeeper, for the key. Despite not annoucing it beforehand, I was allowed into the apartment a bit earlier which was very kind! The apartment is on the ground flour, it is nicely spaced and furnished and has a patio. All windows are secured and equipped with moskito nets. The bed is big and comfortable, there are lots of towels and everything is very clean.

    Stayed in February 2022

  • Reviewed: 29 July 2021

    9.0
    Great stay at Sandcastles Resort
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    I didn't get any hot water after the first night but realized that we accidentally turned off the hot water switch. I would recommend labeling the switches as there are multiple and may cause confusion.

    The room was very clean, cool and comfy. The surrounding was clean. The pool was very warm and lovely. Dorothy who was in charge of my room was very nice, friendly and very welcoming. I will recommend sandcastles resort any time.

    Stayed in July 2021

  • Reviewed: 14 March 2024

    10
    Great experience
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Like everything

    Scenery

    Stayed in February 2024

  • Reviewed: 6 February 2024

    1.0
    YOU'VE BEEN WARNED !!! THIS IS A VERY DANGEROUS PLACE STAY CLEAR OF THIS PROPERTY. YOU WONT BE SAFE
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    THIS IS BY FAR THE WORST EXPERIENCE I HAVE EVER HAD. FROM THE TIME I ARRIVED ON THE PROPERTY. I WAS BEING PREYED UPON. I WAS CONSTANTLY STALKED BY INTRUDERS OFFERING ME DRUGS TO BUY. I WAS BEING FOLLOWED AROUND CONSTANTLY WHEN I REALISED I WAS BEING TARGETED, I WENT TO MY ROOM AND DIDNT COME BACK OUTSIDE. IN THE MIDDLE OF THE NIGHT I HEARD NOISE COMING FROM THE WINDOWS INTRUDERS WAS TRYING TO COME IN ON US. THERE WERE NO SECURITY INSIGHT. I TEXT HOST NO REPLY I RANG THE HOST'S CONTACT SEVERAL TIMES IT TOOK ALMOST AN HOUR BEFORE ANYONE ARRIVED TO CHECK ON US. THE HOST HAS THE AUDACITY TO SAY THERE IS CCTV, ON PROPERTY THIS IS NOT TRUE . TRYING TO MAKE OUT THIS IS NOT THE CASE NO ONE WAS BURGLARING THE APARTMENT. I SAW OTHER REVIEWS SAYING EXACTLY THE SAME THING. THE APARTMENT IS ON THE GROUND FLOOR WHICH MAKES IT AN EASY ACCESS FOR THEIVES .I LEFT THE PROPERTY FIRST THING IN THE MORNING. I HAVE NO REASON TO LIE. 😕

    There was nothing that I like about this property as your safety is not paramount. The staffs are friends with these hustlers and giggaloos

    Stayed in February 2024

  • Reviewed: 22 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Right in town centre, very clean and bed super comfy also Dorothy was lovely and friendly

    Stayed in January 2024

  • Reviewed: 30 December 2023

    4.0
    VERY NOISY due to proximate night club, move away if you want to sleep
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Super noisy every night due to loud music from night club next door. Cannot sleep until 2:30am (we stayed 3 nights). Lot of bass and loud music. Don’t expect to sleep or relax.. no coffee machine (see pictures)

    Close to the beach & town center, good quality/price. But..

    Stayed in December 2023

  • Reviewed: 13 November 2023

    5.0
    Scammer
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Paid twice for accommodation host kept saying they would reimburse me when they see the amount hit their account, but my bank confirms they received the money. No reimbursement received from host yet. Party area music most nights hard to sleep.

    Central location Friendly reception staff

    Stayed in October 2023

  • Reviewed: 24 August 2023

    10
    My stay was very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Everything

    Stayed in August 2023

Showing 1 – 25

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