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Reviews of Retreat Guest House 4 stars

6 New Court Avenue Retreats Height, Jamaica Falmouth, Jamaica

#3 of 6 B&Bs and Inns in Falmouth

Guests' Choice

Review score

Based on 60 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.5

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.6

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 20 March 2024

    7.0
    It was a good experience. I am glad we stayed here.
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 3 nights

    The water for the shower only ran cold.

    The food was excellent and it was a very quiet setting. The room was very spacious and clean. The decor throughout was very tasteful.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Nice Stay :)
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    You need a car to get to the guesthouse, the location is quite far off.

    The housekeeper David was really friendly and helpful! Good breakfast, the porridge was great.

    Stayed in February 2024

  • Reviewed: 3 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like that the water was warm all the time.

    I like the staff, they was good and friendly. The Guest house was clean and in good order.

    Stayed in October 2023

  • Reviewed: 20 August 2023

    8.0
    Great. Thanks Joyce. Thanks David.
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Maybe a mini fridge in the room to keep some cool drinks or water.

    We had the seaview room and the view from the balcony was breathtaking. The room itself was large and spacious and well appointed. Ms Joyce is a most gracious host...made us feel like family. Big up David. My wife and I enjoyed. Property about 20-30 mins from Montego Bay and Discovery Bay....away from the hustle and bustle of the city but easy travel on the highway to the beach by Puerto Seco or to Mobay.

    Stayed in August 2023

  • Reviewed: 7 March 2023

    9.0
    Superb
    • Business trip
    • Couple
    • King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    The staff and food were great.

    Stayed in March 2023

  • Reviewed: 27 December 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Good food, peaceful environment, great location, warm and friendly service.

    Stayed in December 2022

  • Reviewed: 27 August 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    no breakfast

    Stayed in August 2022

  • Reviewed: 19 July 2022

    9.0
    Home from home with lovely owners
    • Leisure trip
    • Solo traveller
    • King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    I didn't prearrange transport so it was a bit difficult to find a taxi. I should have used their recommended driver. If you come by taxi, get their number if you like them

    I spent 2 nights as a solo traveller at The Retreat Guesthouse, on my way to a yoga retreat. I needed a home-from-home atmosphere, rather than being in a huge resort, and the guesthouse  certainly delivered that. Joyce and her son David have been here many years and really know how to make guests feel at home. David's cooking is very good, especially the breakfasts. They can't do enough to help their guests, especially solo travellers like me. I was given a Seaview room that was nicely decorated and had a lovely view of the ocean. The pool is very clean and surrounded by trees.   If you do come to here, just remember it isn't Sandals (like, bathrooms are a little dated but super clean) and so don't expect that, but it's perfect for people who a want a more authentic Jamaican experience and want to support local businesses. 

    Stayed in July 2022

  • Reviewed: 15 April 2022

    8.0
    Great place to stay for a night or two in Jamaica - great views and really nice hosts.
    • Leisure trip
    • Group
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night

    Nice place close to our resort (we arrived to Jamaica a day early and needed a place to crash for a night). Great hosts and a clean place up on the hill. You are not walking anywhere, it's too far. But they served us a nice meal and had plenty of drinks. The accommodations were reasonably priced, but food and drink were a bit expensive.

    Stayed in March 2022

  • Reviewed: 28 March 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    One of the staff member was very poor in the customer service area. Also there was a problem with flushing the toilet.

    Love the setting and David had good customer service.

    Stayed in March 2022

  • Reviewed: 9 March 2022

    8.0
    Guesthouse with a wonderful view
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nice and clean guest house. Friendly staff. Wonderful view.

    Stayed in March 2022

  • Reviewed: 12 January 2022

    8.0
    Relaxing place near the local beach and Falmouth.
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 2 nights

    water pressure was temperamental and slight issue with bathroom door locks.

    Quiet and spacious location with nice swimming pool and lots of facilities to use around the property - games, pool, relaxing area outdoors and indoors.

    Stayed in December 2021

  • Reviewed: 30 December 2021

    9.0
    amazing place to stay , quiet &relaxing. great service by David and mummy jocye is a great cooker , definitely recom
    • Leisure trip
    • Family with young children
    • King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    the peace, the view and the warm welcome by mummy Joyce and David. we felt like home

    Stayed in December 2021

  • Reviewed: 25 December 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 1 night

    The road to get to the guest house is very stony and there is nothing (shops, supermarket,etc) within walking distance.

    Very nice and clean room. Host was very welcoming and the location is very quiet. Very nice swimming pool with a superbe view.

    Stayed in December 2021

  • Reviewed: 30 September 2021

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Ac would have to be charged separately which didn’t make any sense to me and each room didn’t have its own mini fridge which was a little inconvenient

    Location was good and property privacy was also good

    Stayed in September 2021

  • Reviewed: 31 July 2021

    8.0
    It was relaxing, peacefully, comfortable and inviting for future return with more friends and family
    • Leisure trip
    • Family with young children
    • King Room with Sea View
    • Stayed 1 night

    There was an odd smell that came from the drain in the bathtub. We just keep the bathroom window open and spray inside and it was good. This is nothing that would stop us from visiting again.

    The breakfast and location were great. My family loved it. We also loved the sea view from our room and the pool.

    Stayed in July 2021

  • Reviewed: 26 July 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Wished The room We stayed in had air conditioning because it was hot and although it had a ceiling fan and a floor one it didn’t keep the room cold enough.

    Nice location beautiful view . Private parking and swimming pool really nice. The room was big and loved the balcony.

    Stayed in July 2021

  • Reviewed: 22 July 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    David was exceptionally great. Good customer service. The room was well kept and the bed was very comfortable. Joyce greeted us nicely and made sure we were settled in. David, her son was particularly engaging and went out of his way to make sure we were comfortable. I plan to go back. The area is off the road, private and surreal...very nice.

    The balcony view was amazing and the owners were great.

    Stayed in July 2021

  • Reviewed: 6 July 2021

    9.0
    My time was well spent, in a quiet, relaxing, clean and friendly environment.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 3 nights

    Room was a little hot. AC would have been a plus. Cost for food, though good, was a bit pricy.

    Food was awesome! home cooked meal at its best! Place very clean, quiet relaxing Hosts Joyce & David were warm and welcoming. made us feel comfortable

    Stayed in July 2021

  • Reviewed: 10 June 2021

    8.0
    Very Short, relaxing & peaceful stay.
    • Leisure trip
    • Group
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    No Dislikes

    Very Clean, Comfortable, Serene. Staff very attentive and accommodating.

    Stayed in June 2021

  • Reviewed: 15 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    A memorable, happy 4 nights
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing 😍

    Hosts, Joyce and David, were exceptionally kind and thoughtful. Food - the Ackee was the best in six weeks in Jamaica. privacy, swimming pool

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Wish i knew that the room didn’t came with AC included or else i would of paid to have AC but besides that i was great 10/10 i will be back for a longer period next time 🙏🏾🥰♥️

    Stayed in March 2024

  • Reviewed: 14 September 2023

    3.0
    Nice property but I can not recommend it
    • Leisure trip
    • Solo traveller
    • King Suite with Balcony
    • Stayed 6 nights

    The way I was treated by the Ms. Joyce. The room I booked was changed and was moved for a made-up reason, i.e. that the room was for only one person, not a couple. I was relocated to less nice room and my Jamaican boyfriend felt uncomfortable staying with me at that point. Within a couple days my original room was rented to another couple, proving that a fabricated reason for me being relocated was at play. I have proof of this claim that states the amenities in the room I had booked. Booking this particular room was the primary reason I selected this property. There were also many other disturbing incidents that happened. I read one of the reviews that stated a "nickel and dime" issue, and didn't give much thought, but unfortunately it matched my own experience. One such issue occurred with an exorbitant charge for air conditioning use in my room, for which I had to pay an additional $30US per day! The room was unbearably hot room, impossible to be comfortable without. Even though I paid this fee, I was constantly harangued by Ms. Joyce to turn off my fan and ac off when I left the room, and one time someone went into my room and turned the ac unit off! When I confronted the host, I was called a liar! I also was troubled by people removing or using items that I purchased, were stored in the kitchen's fridge. The guest home is also a good distance from the beach which drives the cost up for taxi service which the host offers at $10US one-way for a less than 10 minute drive to the beach. In addition to all of this, there are water pressure issues in the shower. Many times I had to let the host know and it was not satisfactorily dealt with. There was no hot water but because it was so hot during my visit I didn't bother to mention this problem. I have stayed in numerous guest homes and hotels in Jamaica and I never had so many difficulties.

    It was a nice setting with trees, plants. It was quiet, peaceful except for occasional bickering between staff and other incidents when I confronted the host, were not dealt with in a pleasant or professional manner. I liked Ms. Joyce's son David. However, he had to obey Ms. Joyce's demands which created many quarrels. One such incident occurred on my arrival when he was refused $50 from her and he asked me for it! I don't dislike Ms. Joyce. However she is relentless about reminding guests about the cost of running her guest house and because of reason stated below spoiled my overall experience.

    Stayed in August 2023

Showing 1 – 25

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