West End Road, Negril, Jamaica
#4 of 49 hotels in Negril
Guests' ChoiceBased on 310 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
9.0
Staff
9.3
Value for money
9.0
Free WiFi
7.9
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End of dialog contentReviewed: 21 May 2024
Paul
United StatesI think the layout is nice but it can very treacherous getting around with all the rock steps matching the surrounding stone. Addtl handrails would be nice. I don't think this is a resort for older people with walking disabilities but with some addtl safety accessories could be
Shelly is a wonderful Chef and all of the food was excellent. The staff was fantastic with ISIS , Shanika, Mr Tucker, Jason and John and a host of the wait staff . ISIS I can still hear you calling my name , HA!
Stayed in April 2024
Reviewed: 18 May 2024
Kenssa
CanadaNothing more
I truly enjoyed my stay, contrary to popular opinion. Jamaica is safe and people are kind too. Catcha falling is awesome with the best staff. A big thanks to the French lady at the reception.
Stayed in May 2024
Reviewed: 6 May 2024
Kelly
CanadaThe views, the food, and the pool!
Stayed in April 2024
Reviewed: 4 May 2024
Shawn
CanadaWe love Catcha. Nothing bad to say
Love the location
Stayed in April 2024
Reviewed: 28 April 2024
Daniela
United KingdomLovely location and amazing sunset/swimming from the cliffs!
Stayed in April 2024
Reviewed: 27 April 2024
Hannah
AustriaOur room was situated closer to the road so it could be very loud at night. I didn’t love the bed being very soft but that’s a personal preference thing!
Beautiful setting, love the swim and Sunbed area it’s gorgeous. The restaurant has very good food as well. Every single member of staff was warm and friendly, from the gatekeeper to the lifeguard and everyone in between!
Stayed in April 2024
Reviewed: 24 April 2024
Chanta
BahamasAbsolutely nothing!
I liked the peace Catcha Falling Star gave to me. I like the food from Ivan's every time! I liked the way the staff at the entrance insisted on ensuring our safety. I loved the view and the cottage-y setup. I loved the restaurant staff and the housekeeping staff and the grounds staff...they were all warm and friendly
Stayed in April 2024
Reviewed: 18 April 2024
Leah
United StatesThe view from the Venus room was amazing!!! We couldn't get over how fantastic every single meal was!!!
Stayed in April 2024
Reviewed: 10 April 2024
Morrison
United StatesOnly 2 things: the bed was not too comfortable and the fixtures in the bathroom were rather old and clunky (squirted a lot).
We have been here 4 times, so obviously we like everything about it: the ocean views, the cliffs, the warm, personal attention from the staff, the outdoor patio and the music.
Stayed in April 2024
Reviewed: 7 April 2024
Alberto
PanamaNo shuttle to sand beaches
Relax.
Stayed in April 2024
Reviewed: 6 April 2024
Friend
United StatesMy only complaint is the picses room was a little too close to the front entrance and you do not feel like you have a lot of privacy. However. It is the cheapest option. When we go back we will opt to pay more for a better room with a better location.
The food was amazing!!! The bar The view and the staff were the best!!! You never need to leave this place. Met some really cool people and we are going to return. The prices were really good too. Highly recommended.
Stayed in April 2024
Reviewed: 30 March 2024
Tessa
United KingdomNo complaints!
Lovely hotel - exceptionally friendly staff. We were kindly upgraded upon arrival and the hotel provided everything we needed with a relaxed vibe. Very easy to catch a route taxi to the beach and within walking distance of a couple of nice restaurants (both local stand alone restaurants and other hotels with good restaurants).
Stayed in March 2024
Reviewed: 27 March 2024
Andrea
United StatesHard to get out of the ocean.
Peaceful - staff was lovely.
Stayed in March 2024
Reviewed: 26 March 2024
Christopher
JamaicaThe food was exceptional. Lovely staff. Clean rooms. Gorgeous venue.
Stayed in March 2024
Reviewed: 24 March 2024
Deborah
United StatesEverything was really nice. Staff very friendly.
Stayed in March 2024
Reviewed: 12 March 2024
Peter
SpainWe stayed in the Gatehouse which was a bit noisy being next to the road. However, the reduced price of the room is factored into its relatively low cost. Otherwise we could not have been happier. We will return.
An excellent facility. Staff were particularly helpful and friendly.
Stayed in March 2024
Reviewed: 8 March 2024
Marlin
United StatesI would not change a thing. This hotel is absolutely fabulous.
Food is amazing as is location, staff, rooms,
Stayed in March 2024
Reviewed: 5 March 2024
Isaiah
JapanN/A
All around amazing staff from the reception to the kitchen and grounds staff - we felt welcome the entire trip. Our initial room had a bathroom leak, but the staff quickly came to investigate the situation and reallocated us to another room whilst the repairs work took place. The views from Catcha were one of a kind - we probably saw the best sunsets from our stay in Jamaica whilst at Catcha. The accessibility to the rest of the West End - Rick’s cafe, Just Natural, Hummingbird retreat - was very good. And if you needed to get a taxi ride to the beaches, the staff would gladly book a fare for you. The food at Ivan’s, the onsite restaurant, was also incredible - we had breakfast and dinner there several times and it was faultless. Would definitely recommend staying at Catcha if you’re ever visiting Negril.
Stayed in February 2024
Reviewed: 27 February 2024
Morgan
United StatesNothing comes to mind. There were mosquitos here and there, so I wish I had packed some bug spray but that's something I'll note for next time!
The food at Ivan's was great! We loved every part of our stay. Our room had everything we needed and was comfortable. The best part was the patio/balcony attached to our room. We stayed out there every night and enjoyed the music from Ricks, the waves, the birds, everything.
Stayed in February 2024
Reviewed: 27 February 2024
Christine
United StatesWe loved most of everything, but it could have been a little cleaner. The rooms had some caked dust in the bedframes and we were getting bit by mosquitos a lot at night, but I am also not sure how they can fix that (in a tropical environment).
The restaurant is the best in the area! The food is SO amazing.
Stayed in February 2024
Reviewed: 20 February 2024
Farina
United Stateswe stayed an extra night as it was snow warning in Newark NJ only room AVAILABLE was A 2br, it was only 2 of us the room would have been vacant if we didnt stay...onlydiscount was $30 booking fee. I thought the rate was a little salty especially in light of only 2 of us in the room, we had just stayed 4 nights, paid cash for 1/2 our room stay, cash for all our meals and we only ate ONCE off the premises AND PAID CASH FOR THE AQUARIUS Suite. No credit cards spent cash the whole time we were there
Great breakfast eggs done perfectly Fresh fruit
Stayed in February 2024
Reviewed: 6 February 2024
Robert
United StatesTHe food and service were exceptional. Best food in Negril....
Stayed in February 2024
Reviewed: 31 January 2024
Naddia
CanadaThe dogs barking.
Great location on the cliffs.
Stayed in January 2024
Reviewed: 27 January 2024
Nikita
United KingdomThe shower pressure and heat could have been better. Also some room to store suitcases in bedroom.
Loved the location, on the beautiful cliffs with a perfect spot to jump! Lovely lifeguard on. Food is out of this world amazing! Pool small but perfect to relax in and cool off! Sunbeds plotted around in private sections or closer to the bar and pool! Loved it! Felt like I was staying in paradise!! It will also hold a close place to our hearts as it’s were we got engaged!! Will 1000000% be returning!
Stayed in January 2024
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