WEST END NEGRIL, Negril, Jamaica
#7 of 49 hotels in Negril
Guests' ChoiceBased on 37 hotel reviews
9.2Cleanliness
9.2
Comfort
9.3
Location
9.0
Facilities
9.0
Staff
9.4
Value for money
9.2
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 2 March 2024
Sarah
United KingdomNothing comes to mind
Wonderful gardens and large airy bedroom. The owners were welcoming and always on hand to help us. Restaurant across the road was excellent.
Stayed in February 2024
Reviewed: 2 March 2024
Kristel
EstoniaThe only negative experience was with another customer who left her towel and scarf on the sunbed for days (we never saw her there) and if I took her towel and scarf to another free sunbed she told the cleaning lady that these are stolen (she saw me taking her stuff to another sunbed). Would be nice to have a rule in pool area : towels not allowed on sunbeds if not using it! Everything else was excellent!
Lovely apartment, garden area, nice balcony and amazing restaurant across the road - excellent view! Location was nice beacuse LTU Restaurant was great and Rick’s Cafe was very near. A bit far from 7Mile Beach area, you need to have a car or take a taxi to get there.
Stayed in February 2024
Reviewed: 23 February 2024
Alyssa
United StatesLovely gardens and pool. Sweet relaxing atmosphere.
Stayed in January 2024
Reviewed: 14 February 2024
Susan
United StatesLightbulbs and lamps for night were dim.Closet area with refrigerator and hot pot was dark.
Josette was wonderful at the restaurant, Veronica was wonderful caring for my room . Kelly was wonderful in the office. Allan was wonderful. Ginger was my friend as was the wild kitten. Thanks again
Stayed in January 2024
Reviewed: 5 July 2023
Khris-ann
JamaicaProfessional and welcoming staff from the moment you arrive. Very clean and scenic property. The vintage/ rustic ambiance was breathtaking. Accommodating for babies!😊 Accessible to town center, food and entertainment spots. Overall a great and safe hideaway nestled on a beautiful property in Negril.
Stayed in July 2023
Reviewed: 21 April 2023
Joan
CanadaA little pricey
Location...good food...great staff
Stayed in April 2023
Reviewed: 15 April 2023
Leeni
GermanySpacious and calm with a beautiful surrounding garden. The kitchen was well equipped, there was a pool just outside.
Stayed in April 2023
Reviewed: 12 February 2023
Linda
United StatesThe food at the restaurant across the street was very expensive. Overpriced for sure.
Loved living in the garden. Great landscaping with a large variety of tropical plants and trees. Very safe with a locked gate. Nice pool.
Stayed in December 2022
Reviewed: 8 January 2023
Maxx
United Statesclean, quiet, friendly staff, conveniently located within walking distance to many other hotels, Rick’s Cafe and other restaurants. Even the dog was friendly
Stayed in January 2023
Reviewed: 27 December 2022
Jason
JamaicaLuka and his Wife are welcoming. Good humans.
Stayed in December 2022
Reviewed: 15 December 2022
Paul
United KingdomTV USA crap no coffee supplied
How nice and clean it is people are very friendly
Stayed in December 2022
Reviewed: 8 December 2022
Georgia
GreeceThere was some bugs in the room, but this is how it is when you are in nature.
Very beautiful room and environment.
Stayed in December 2022
Reviewed: 10 September 2022
Wendy
United KingdomVery nice place very welcoming.family orientated
Stayed in September 2022
Reviewed: 20 August 2022
Camelia
RomaniaThe location lies farther away from the 7 Miles Beach as indicated on the map.
Great location, very large confortable rooms with good facilities. Kids had lots of fun in the pool. The restaurant offers excellent meals and drinks. We much enjoyed the snorkeling around the cliffs. .
Stayed in August 2022
Reviewed: 12 August 2022
Nicole
United Statesn /a
room & the Staff
Stayed in July 2022
Reviewed: 6 August 2022
Brian
Canadavery beautiful and well maintained! Nice rustic feel to it.
Stayed in August 2022
Reviewed: 26 July 2022
Nicole
United StatesFriendly Staff, clean, good location & lovely property.
Stayed in July 2022
Reviewed: 2 July 2022
Lisa
United StatesI liked everything
it’s so beautiful and peaceful. The pool is amazing and I look forward to seeing the family dog ginger every time I come. she is too sweet. the location is right across from ricks cafe and the hotel restaurant ltu pub has great food and the most beautiful view of the cliffs on the west end
Stayed in June 2022
Reviewed: 6 February 2022
Nick
United KingdomWiFi was a little slow (for working - requiring a decent bandwidth. It was fine for messaging), but that was easily solved by buying a local sim card
Wow, amazing place! Loved it so much. Beautiful massive rooms, grounds and pool. Staff were awesome :)
Stayed in January 2022
Reviewed: 6 December 2021
Kimpunta
JamaicaThe premises was homely I felt like I was in a magical garden. The property is very soothing if you just want a place to relax enjoy the company of yourself or your love ones this is the place. The rooms are spacious what you see on the profile its exaclty what you get.The beds were really comfortable, even tho the room didnt have AC trust me you dont need it the room was so cool and nice and the ceiling fan does wonders Ac would not fit the decore of this magical place. The host is very friendly warm and nice tell her Kimone says hi 👋 I promise you, you wont regret booking at LTU resort for the price that your getting to stay here is no match to the comfort your going to receive.
Stayed in December 2021
Reviewed: 6 August 2023
Emelda
JamaicaI arrived with one of co-workers, now she booked through ABB and I booked through Booking. She stepped into the office before and her welcome was of a 5 star rating and mine was a 1 star. She booked for one 1 night, mine was 2. My room had no AC, woke up both mornings by the overwhelming smell off gasoline. TV is too low so when laying in the bed you can't see the screen. The TV stand filled with dust. The water flapper in the toilet was not working, I fixed it. Came in the property one night and their dog scared the living life out of me. He or she lounged out at me and barking. Lucky I dont have a heart problem. After that, I was done. They need to let the customers know, the dog 🐕 will be walking around at nights, so be on the lookout if you come on the property in the night time.
The location and they have a restaurant across the street
Stayed in July 2023
Reviewed: 2 November 2022
Victoria
EgyptThe stuff is usually not there so i had no one to ask some questions that i had. Even when i checked out, i had to wake up people in order to find someone...
Very quite area.
Stayed in October 2022
Reviewed: 9 January 2022
Dwayne
United KingdomSome facilities could do with some modernising.
The staff were excellent, location was epic, restaurant view was spectacular. If you enjoy rustic and traditional Jamaican vibes, you'll enjoy this location.
Stayed in December 2021
Reviewed: 19 December 2021
Sade
United KingdomRestaurant was nice however much cheaper food a short drive away
Cheap and good value for money. Short unexpected stay as the palms where we initially booked was under serious construction. When we arrived the loud barking dog behind the gate was off-putting but after we got to know ginger she was a sweetheart.
Stayed in December 2021
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content