I hated leaving it.

This place is superb in every way. The location, the staff, the level of service, the rooms are all top of the line. Jamaica Inn is an institution here, and deservedly so.

Stayed in April 2024

Limited food menu. Can be a little expensive. Room Service charge is high, considering what the locals are paid the costs charged do not reflect wages. Hotel uses a private taxi firm which charges about 1000% over the standard taxi fair charge. I think the rate should be transparent. Fixed charges should be agreed in advance. I felt as I was robbed. I paid $30.00 for a 3 min taxi ride!!

The resort is well presented, beach is beautiful, staff are friendly and alot of fun. Very private and live band in the evening was very good.

Stayed in March 2024

Jamaica inn is a delightful experience. The entire facility is very well designed with a number of places to spend time, multiple environments for dining, and plenty of activities both and off site. It never feels like the resort is packed. It is a quiet and very relaxing environment, and trends towards an older clientele, but if that's what you're seeking - it's the perfect option.

Stayed in February 2024

Very peaceful but not a lot to do on property

Beautiful hotel with great service

Stayed in February 2024

Although the hotel beach is quiet, private, and beautiful, it is small and not wide enough for walks.

The room was spacious and very clean. Our room had great view of the water, with a well-appointed private outdoor space. The staff was polite and attentive, i.e., fantastic. The food was very good.

Stayed in January 2024

An absolutely perfect holiday. We're already planning our next stay. Wonderful location, beautiful and peaceful beach, warm and welcoming staff who made us feel instantly like we'd come home. Loved taking a boat out to a waterfall (Dunn River Falls) followed by some snorkeling.

Stayed in January 2024

Can't think of anything.

Beautiful location with two private beaches. Lush vegetation and beautiful accommodations. The staff is kind and courteous. The food is delicious.

Stayed in January 2024

Disappointed that the spa was not available due to works

Stayed in December 2023

Due to the age of the property there were items in my room and bathroom that were not up to the quality I had paid for, Water pressure in the shower was very low. Also sink faucet dripped and they were unable to fix it, and the left handle was tough to turn. Overhead fan was great but only worked on one speed and was a bit noisy. I was given complimentary continental breakfast with my stay and they forgot me one morning. My room was also located over the are where the staff gathered and a few times it was noisy.

Lovely property with an excellent staff. Staff exceptional - always smiling!! Food quality was top notch. What I did like was the old world charm and sophistication of the Inn. Beautiful location and grounds. Excellent beach access and amenities. Owner was on premises everyday with his puppy which was a delight.

Stayed in January 2024

Is there any particular reason why the room lacks a TV or radio?

The customer service was excellent I loved my room The food was a delectable delight to the palate The entertainment was excellent

Stayed in August 2023

The privacy and quaintness was exactly what we needed.

Stayed in July 2023

Lack of authentic Jamaican food, limited vegan options. No vegan desserts. Ordered vegan pizza, and it included meat. Vegetable wrap also came with cheese, but this wasn't specified. It was ordered as an alternative option.

Friendly staff, clean accommodation. Nice location next to beach. Lovely spa.

Stayed in August 2023

There was nothing I didn’t like

The property was exactly how the pictures were displayed online and incredibly clean. The views from our veranda on the beach were stunning at all times of the day. You can tell that the property is very well maintained and looked after. There was nothing we wanted or needed that wasn’t available.

Stayed in July 2023

All inclusive options are pricey. The entertainment offerings are limited.

Wonderful staff and service. The private beach is great.

Stayed in July 2023

That I didn't stay longer

Paradise! My favourite place on earth. It was everything I expected and more. Thank you Patrice, garfield, George, ocarr, and all of thither fabulous staff for making my dreams come true!

Stayed in July 2023

The govt tax and the 15% service tip on top of the food prices meant food/ drinks could be expensive if you do not leave the hotel.

The staff were the heart and soul of the hotel. Friendly and helpful with selling you things at every occasion. Especially the beach team who not only look after it for all the guests, but the turtles who choose to lay their eggs there.

Stayed in July 2023

Not being American, our dollar exchange was low in comparison, which made the purchase of anything at the Inn extra expense. We found it frustrating to go to Jamaica and have to convert everything to US currency while knowing the cost of the products in Jamaica.

Everything and everyone was fantastic! The Inn was exceptional. A quant Inn with a very personable staff that constantly went out of their way to please its guests. Breakfast every morning at our room was an absolute pleasure. So relaxing to have your order delivered to our outdoor living area. This outdoor living area was a highlight for us. With no TV, we were able to enjoy each other's company with great conversation, a game of cards, or just reading a good book. Food and drinks were always 5/5. Snorkeling was the best there is to offer. There is no need to leave the property as you would not see any better aquatic life. We were fortunate enough to be able to witness two turtle nest hatchings, again on the Inn's private beach. The Inn offers several different tours on the property with different themes as well as a weekly movie night, galla dinner, and several other offerings. We were able to hire a boat from the property to take us to Dunn's River Falls privately, which was an amazing way to travel to be able to view the coast from a different vantage point.

Stayed in July 2023

Everything was perfect.

The place, staff, beach, room, activities. But, most of all the "magic" of Jamaica Inn.

Stayed in July 2023

Think they should include breakfast in the rate

This is a special place, like going back in time. Very classy place where you can’t help but relax.

Stayed in June 2023

The bed could've been a little bit more comfortable but it wasn't a deal breaker.

The privacy and ocean view from the room was fantastic.

Stayed in June 2023

I have nothing Bad to say! This place is pretty perfect

The place is breathtaking!!! The Staff Amazing!! The food Incredible! Highly recommend

Stayed in June 2023

No negatives!

Outstanding service, setting and overall experience! One of the best experiences and hotels we’ve ever had while traveling!

Stayed in May 2023

The shower head was fixed lower than preferred (I'm 6ft and it met my head). 1 door key for the room - a key each for my partner and I would have been helpful.

We booked as many guests that stay also repeatedly return, which for my partner and I was hallmark of a hotel that cares. Our stay felt more like a retreat than a beach hotel. A beautiful location with sunset views, all topped with authentic, helpful and approachable staff. The rooms were kept very clean and tidy, with fantastic balcony views, a reflection of the resort as a whole. I enjoyed the daily complementary activities provided, such as yoga and snorkeling. Looking forward to returning in the near future.

Stayed in May 2023

I loved the old school Jamaica Hospitality. The flowers in the room and the ones that come with room service. The staff really seem to enjoy working at Jamaica Inn and that comes across to the guests. The complimentary cocktail on the Beach and the High tea. The grounds are lovely and the beach area was free of seaweed.

Stayed in May 2023