18 The Queens Drive, Montego Bay, Jamaica
#30 of 30 hotels in Montego Bay
Guests' ChoiceBased on 35 hotel reviews
5.0Cleanliness
5.5
Comfort
5.6
Location
6.8
Facilities
5.2
Staff
7.8
Value for money
5.8
Free WiFi
5.0
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Showing 1 – 25
Reviewed: 22 April 2024
Janelle
United StatesThe WiFi could have been better, it didn’t really pick up in the room or outside the room. The a/c didn’t feel like it was running unless I stood in front of it.
The location from the airport was close. The staff was very helpful. And the view from the balcony is nice.
Stayed in April 2024
Reviewed: 13 March 2024
Jane
United KingdomFelt like a motel. I’m sure we were the only guest staying there. Music all night till 4am, for me not a problem. Love the music but didn’t like the fact a bunch of men sat on our veranda while we arrived back that night and they didn’t speak didn’t move away. Very uncomfortable ! Room so basic it felt bare. Needs some soft furnishings to soften the bare room.
Near to airport and lovely view over the town below and see the sea. The guy who took us to room was helpful and tried to make our stay as good as he could. Lifted cases ect…
Stayed in February 2024
Reviewed: 18 January 2024
Shanforever21
JamaicaThe floor was very dirty, I had to wear slippers inside the room at all times. The wifi connection was too far from the room. Hence, the wifi cut in and out a lot of time, and it was also slow. I had to use my mobile phone data plan 90% of the time. I couldn't even watch a short movie on the TV because there was too much buffering. The TV also had poor audio quality.
The AC worked very well. Hot water in the bathroom was great. The view on the balcony was very beautiful. I also liked the grass-like rug on the balcony. The cupboard, desk, and nightstand were okay. The nice little closet had clothes hangers inside and 1 flat shelf, which was similar to a cupboard. It was really nice. Sadly, there was only 1 pillow and 1 towel in the double room, which was reserved for 2 persons, but the guy at the front desk was awesome. He got a second pillow and a towel. The parking space outside was great.
Stayed in January 2024
Reviewed: 28 December 2023
Laurie
JamaicaThey need to get everything up and running, a they finish the updates. New linens, restaurant service completed. The view is beautiful.
The staff was excellent. They are refurbishing, so not everything was available to us, but the staff really made up for it by getting us what we needed, when they are finished I think it will be excellent
Stayed in December 2023
Reviewed: 23 May 2024
Chris
United KingdomUnfortunately had two phones and cash stolen from the room whilst I was sleeping...if you book this hotel..be sure that your door is fully closed and that you have not drank too much rum when sleeping.! The hotel needs to provide safes in the rooms regardless of CCTV onsite.
Where the hotel is in a good location, renovations are ongoing without the use of the restaurant for breakfast etc.
Stayed in May 2024
Reviewed: 12 May 2024
Ava
CanadaThe facility were not clean and had a fishy odor. My child went through the second floor balcony grill and almost fell to her death. I had one towel for 3 people and it stinks. I had to ask them to clean my room before entering. There were no water or juice for purchase on the property.
The room was spacious and it was close to the airport.
Stayed in May 2024
Reviewed: 5 May 2024
Juan
United StatesNOTHING AT ALL
This was the worse hotel I have ever stayed in
Stayed in February 2024
Reviewed: 5 May 2024
Juan
United StatesVery peaceful
Stayed in February 2024
Reviewed: 5 May 2024
Juan
United StatesDidn't like anything
The location and rooms were awful. We we supposed to stay 6 nights we checked out after the first night and I was supposed to get a refund I never received it and evertime I call the hotel about my refund I get the run around
Stayed in February 2024
Reviewed: 3 May 2024
Guy
CanadaThe view,and the staff very friendly and helpful.
Stayed in May 2024
Reviewed: 19 April 2024
Maila
JamaicaBig cockroaches
Stayed in March 2024
Reviewed: 2 April 2024
Dianna
JamaicaThey shouldve offered breakfast
Found the experience much more appealong when the owners fathee was alive back in he days
Stayed in April 2024
Reviewed: 18 March 2024
Alphonso
United StatesDidn’t have shower head, one towel no sheet and blanket
Location
Stayed in March 2024
Reviewed: 18 February 2024
Svetoslav
BulgariaRestaurant wasn't working. Rooms weren't cleaned properly, in general it looked like the hotel was going through a refurbishing period, without informing the guests. Pool water quality was questionable.
Staff were very friendly and accommodating. Location is good, hotel is close to the main promenade street and view is good!
Stayed in January 2024
Reviewed: 16 February 2024
Cece
JamaicaThe room space, the view that our room had and that we had access to the kitchen.
Stayed in February 2024
Reviewed: 9 February 2024
Dirk
BelgiumAll the bad revues are not real, it's worse ... al lot worse. The hotel (in fact it's not a hotel, it's an amusement park for and run by drugaddicts. I ran off the third day! Booking.com should no longer keep them in the portfolio.
The view from the balcony.
Stayed in February 2024
Reviewed: 27 January 2024
Terry-ann
JamaicaShould at least have a mini fridge nd microwave in each room
Peace and quite
Stayed in January 2024
Reviewed: 15 January 2024
Michael
United StatesThe condition wasn’t great
The view !
Stayed in January 2024
Reviewed: 10 January 2024
Chris
United StatesDidn’t stay after I was given a tour. Pool was filthy looking, room was sprayed heavily with air fresheners to mask who knows what.
Didn’t stay after I was given a tour. Looked too old and run down.
Stayed in January 2024
Reviewed: 7 January 2024
Everton
BermudaI don’t really know they were so short
Location is good. I did not have any breakfast.
Stayed in January 2024
Reviewed: 5 January 2024
Todd
CanadaThere were some key issues with our stay at this hotel: a) it took two tries to get a decent room with working A.C.; b) the WiFi only worked in the lobby, not the room; c) the music from the bar pounded loudly until nearly 4 am; d) the exterior doors to the room from the outdoor balcony and outdoor hallway lacked weather-stripping and rain driven by winds in the night flooded the floor of our room; and e) there was intermittent water pressure in the morning, which prevented one of us from getting a shower before checking out.
The owner was apologetic for the property's situation - rooms under renovation, WiFi service not operating, and A.C. not working in one room. He tried to make us a happy. He moved us from one room to another, which had a balconey with a splendid view of the airport, the ocean and part of the city. The property also has a quaint charm with its architecture and layout being built on a steep slope.
Stayed in December 2023
Reviewed: 3 January 2024
Nnacho
United StatesAwesome people. Jr the manager was so caring and Professional. Was highly impressed
Stayed in January 2024
Reviewed: 29 December 2023
Robinson
JamaicaBed makes noise when you move on it. Water runs VERY slow in the basin/sink. No Water in the shower. No toiletries or towels.....you have to request them. The toilet flush handle was broken. Only one light switch in the room was working. This was a stop over for one night....I would NOT recommend this place. The price for stay was overrated.
AC ... Even though the panel was stuck on #16. Had was to unplug it when it got colder in the night. TV.....YouTube
Stayed in December 2023
Reviewed: 29 April 2024
Pinky
JamaicaThere are no comments available for this review
Stayed in April 2024
Showing 1 – 25
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