Lady Musgrave Road 38-42, New Kingston, 5 Kingston, Jamaica
#4 of 19 hotels in Kingston
Guests' ChoiceBased on 522 hotel reviews
8.6Cleanliness
9.3
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
8.9
Value for money
8.1
Free WiFi
9.2
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End of dialog contentReviewed: 18 May 2024
Schnico
AustriaThe breakfast buffet was good, but could be a bit enhanced, considering the price.
Staff was very friendly and helpful. Delicious vegan food, with a Jamaican touch, was available. The rooms are very clean and comfortable, sound proof, with very good beds. Great atmosphere in the lounge bar and restaurant; with internationals and locals. Very good WIFI connection.
Stayed in May 2024
Reviewed: 7 May 2024
Donnette
Cayman IslandsEverything was great
Breakfast was great
Stayed in April 2024
Reviewed: 3 May 2024
Einie
Cayman IslandsNA.
Love the location and outside entrance amazing. Coffee area was great, love the decoration, rooms are really nice and I will happy to visit again with my family. Front desk staff always happy love that.
Stayed in April 2024
Reviewed: 30 April 2024
Annette
JamaicaThe food could have been a little better. It could have been fresher.
Cleanliness and the staff was friendly and accommodating.
Stayed in April 2024
Reviewed: 29 April 2024
Tse
CanadaThe air conditioning was very strong and the tv channels did not match the guide
Everything was clean
Stayed in April 2024
Reviewed: 28 April 2024
Loretta
United StatesThe culture and the atmosphere and environment
Stayed in April 2024
Reviewed: 24 April 2024
Charlotte
United KingdomThe pool was small
The food and drings
Stayed in March 2024
Reviewed: 22 April 2024
Yudelkys
Dominican RepublicI love the art in the hotel and the look and feel of the bar
Stayed in April 2024
Reviewed: 10 April 2024
Aleasha
United StatesNA
The customer service is outstanding, the hotel maintains impeccable cleanliness, and I appreciate the variety of amenities available.
Stayed in April 2024
Reviewed: 20 March 2024
Nicholson
CanadaParking
The location and staff
Stayed in March 2024
Reviewed: 18 March 2024
Sasha
Trinidad and TobagoThe room was clean, however The ice bucket had water in it which means they did not clean it from the previous guests and one pillow had makeup stain on it.
The hotel itself was clean and the staff were friendly.
Stayed in March 2024
Reviewed: 26 February 2024
Trevor
United StatesA greater choice of local Jamaican foods!
The pool is a wasted space - no privacy & no one uses! More restaurants are needed.
Stayed in February 2024
Reviewed: 26 February 2024
Jose
ColombiaProfessional and clean.
Stayed in February 2024
Reviewed: 25 February 2024
Sian
United StatesNothing like a wrist band to show who was staying at the hotel and it’s open to the public.
Stayed in February 2024
Reviewed: 21 February 2024
Eruse
United KingdomNothing
The hotel was very modern with superb mood lighting. It had a brilliant ambience and the people were very stylish. The food was also very well presented and tasted great. I would highly recommend.
Stayed in February 2024
Reviewed: 19 February 2024
Myriam
United StatesThe hotel is new and a happening place so there was a lot of traffic some evenings in the hotel lobby/dining/bar area to the point that it sometimes seemed that staff could not keep track of diners from the hotel and those just liming in the bar. If the hotel could better designate a dining area so that it would not take 2.5 hours to get food service, that would improve the situation for people staying in the hotel in search of a meal. That said, the wait staff is great.
Loved the location and comfort of the room. Hotel staff were accommodating and professional. Quiet rooms. Having a restaurant on site was convenient.
Stayed in January 2024
Reviewed: 19 February 2024
Michelle
United KingdomVery modern, clean, and comfortable accommodation.
Stayed in February 2024
Reviewed: 12 February 2024
Ronnie
United KingdomNothing
Fantastic
Stayed in February 2024
Reviewed: 30 January 2024
Nichole
United KingdomWe like the hold atmosphere room clean every day if you want it to, food 😋 good and we like the pool. Nice vibe ✨️ 👌
My daughter and I love ❤️ 😍 everything about, will definitely be staying there again when we visit jamaica 🇯🇲 ❤️ totally recommend it 👌 👍 😊
Stayed in January 2024
Reviewed: 28 January 2024
Wright
United StatesIt was very good
The food [little expensive] but was good and the ambulance and wonderful staff.
Stayed in January 2024
Reviewed: 8 January 2024
Ebun
United KingdomRoom size was small when the sofa bed was opened.
Exceptional Staff!
Stayed in December 2023
Reviewed: 7 January 2024
Yvonne
United StatesLightening in the room
Breakfast was great cost was manageable
Stayed in January 2024
Reviewed: 6 January 2024
Boxer
United KingdomEverything
Stayed in December 2023
Reviewed: 5 January 2024
Samantha
JamaicaLots of knocking on other doors heard
The stylish bathroom and smart fridge.
Stayed in December 2023
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