My only complaint was that we prefer a cooler temperature for sleeping - 15 or 16 degrees - and there was only one transom window that opened. Unfortunately, our first night coincided with a holiday celebration, so there was quite a bit of noise from the street. The excellent staff were able to find us a junior suite on the opposite side of the building and generously gave us a discount on the rate. We slept very well for our next three nights.

The helpfulness of the staff was extraordinary. They were able to solve our issues, provide porter service for our bags, and arrange for a ride to the airport when we left.

Stayed in April 2024

The location is top notch, close to the main sights, the staff is very professional and ready to help every time, the room was clean, the bed -comfortable, and the breakfast was so good (in my opinion it exceeded even some of the 5 star hotels I have been staying).

Stayed in April 2024

We loved Sand Hotel.The location is perfect for a short break to Reykjavik,as it is situated on the main street and very accessible to pick up locations for planned excursions. Fabulous breakfast,with plenty of choice and the rooms were very clean,with comfortable beds. For us,one of the main highlights was how friendly, approachable and helpful the staff were.Thank you to all,we really enjoyed our time at Sand hotel and would recommend.

Stayed in April 2024

The staff was exceptional

Stayed in April 2024

Clean, comfortable, good breakfast, helpful staff, great location.

Stayed in April 2024

Rooms were too warm. Didn’t realise an early check in fee is charged even if your room is available before 3pm. This is out of kilter with other hotels I have stayed in around the world.

Great location and fantastic breakfast.

Stayed in April 2024

Difficult location to find

Good location Phenomenal breakfast Smooth check-in process, was able to check in early

Stayed in April 2024

Lovely hotel, staff were very helpful when booking trips/taxi's etc. Rooms were extremely comfortable especially the beds. Standard room very small, superior slightly larger but still on the small side. Rooms on street-side quite noisy at night so worth asking for a courtyard facing room is you're a light sleeper. Best breakfast we've ever had - not your standard English fry-up which is a nice chance. Loved the stay, thank you! Also amazing bakery next door - highly recommend.

Stayed in April 2024

The Sand Hotel is a gem. It sits right in the middle of the downtown shopping district, and is accessible to local restaurants and pubs. The staff is amazing, kind, generous with information and clearly love what they do (thank you Ruta, Aiste, Monika and two front desk gentleman whose names I didn’t get). The beds and pillows were perfect but I couldn’t fit them in my luggage to take them home.

Stayed in April 2024

My only complaint was that I didn’t realize how challenging and difficult street parking in this area can be. We worked it out, but I wasn’t expecting such difficulty.

Very central location, friendly and welcoming staff, beautifully designed, cozy rooms, and the breakfast was phenomenal!

Stayed in April 2024

Amazing location, right on the main street - easy to get around and an amazing bakery opposite the hotel! Breakfast was also really good - it's a cold breakfast, but everything was high quality - the bread being served was delicious. The staff was incredibly helpful at recommending tours and did not try to sell us anything that is overpriced! It matched exactly what we saw online.

Stayed in March 2024

Showers small and flooded floor.

Great location. Staff exceptional!! Room comfy. Some leaking of shower onto bathroom floor reported for 2 days.

Stayed in March 2024

Perfectly situated Wonderful ambience Extremely comfortable and cozy Wonderful staff in restaurant and front desk

Stayed in March 2024

The pillows were way too soft

Very close to shops and restaurants

Stayed in March 2024

Centrally located. Has a wonderful bakery next door. The hotel is a cosy size and the staff were very friendly and helpful

Stayed in February 2024

The only down side is that cars aren’t allowed on the road the hotel is on, but it’s not a massive inconvenience. Super easy still to get to the bus stops, but you have to walk about 2 mins to get a taxi or pickup.

The property had an awesome location, super close to a few bus stops and a lot of the best sights in the city. The staff was incredibly helpful whenever we had downtime, they suggested the best things to do. The beds were so incredibly comfortable like little clouds. The included breakfast was also perfect for the layout of our busy days.

Stayed in February 2024

Rooms can get warm, but we just opened windows. Nothing bad here at all

Location, room was good size, very clean, the most comfy bed like a cloud, breakfast buffet and staff friendliness

Stayed in February 2024

Noisy on the first night with drunken people enjoying themselves (how dare they 😉)

Perfect hotel in very central location for a short break

Stayed in February 2024

Fantastic location, central to everything yet very quiet in our room (202) Stylish decor and delicious breakfast. Everything you need for a city break and close to bus stop 14 for excursions.

Stayed in February 2024

Rooms were very hot when we arrived and had a bad first night sleep because of it but once temperature was turned down for a day, it was more comfortable.

Great central location. Friendly staff. Amazing buffet breakfast. Felt comfy & boutique.

Stayed in February 2024

Nothing

Clean, comfortable and to a high standard. Beds very comfy, location perfect, staff very friendly and helpful providing an excellent service. Breakfast was continental with a wide choice.

Stayed in February 2024

Our only regret is not staying longer to properly enjoy the hotel and its surrounds. We didn’t get to try the free breakfast because we had to depart at 0400 in the morning. There was a continental breakfast available at this time but it was very small. Although the hotel does offer a laundry service, it would be so much better if there was a hotel laundry for guests to use even if we have to pay for it. Especially when travelling, being able to wash your clothes onsite is a game changer.

We could not fault this property. The location was fantastic, so close to many restaurants, cafes and bars. The staff were so friendly and helpful and were even happy to store our luggage for us while we did a 6 day around Iceland tour! I cannot begin to express our appreciation and gratitude for allowing us to do that! The onsite gym was good. It had the basics and was good for a smaller workout post travelling for the week. You could even book your airport bus transfer directly through the hotel website which made it very convenient too. The welcome drink in the hotel bar was a nice touch too. The bartender was very friendly and up for a chat. Highly recommend this hotel and we wish we were able to stay longer!

Stayed in January 2024

An option to have refreshments and snacks in the room/fridge would have been great, especially if returning late from an excursion and shops are closed. That being said, the tap water is fine. The breakfast could be improved by including some cooked items like eggs, bacon, etc, but not a major issue - I would happily return.

The location is great. It's close to shops, restaurants and is not far from the bus stops to get the coaches for excursions. The breakfast is continental and had a good selection of items. You could see a part of Hallgrímskirkja from the room too which was nice.

Stayed in February 2024

Nothing! It was great!

Clean and modern

Stayed in January 2024