The staff could've been more sympathetic and friendly. Patricia was the only one who excel in her service.

Great amd fresh selections of food

Stayed in May 2024

Not enough parking for everyone

Privacy

Stayed in May 2024

Not enough pillows in room and no chair to put your stuff or do anything else than lay in bed.

Good location if you operate with rental car. Free garage in basement. Breakfast was perfect!

Stayed in May 2024

Not so many parking places, but there were nearby.

Nice and clean.

Stayed in May 2024

It was a self-service hotel which did have luggage storage, but as there was none there we didn't want to leave the luggage there. Could be great to have some lockers for luggage.

The room was suitable for three people with proper beds. A bit far away from the city centre so the location depends on your preferences. Decent breakfast.

Stayed in May 2024

City location so don't expect views. 15 mins walk to interesting part of town.

Modern, clean, comfortable. Good sized rooms. Good value (for Rejkavic). Excellent breakfast buffet. Unattended a lot of the time but help available on the phone

Stayed in May 2024

I've spent 4 nights here. The room was very clean, quiet and comfortable, with modern furniture, and the staff was also very helpful and friendly. Location was ok, easy to find and the city center is a 10 minutes drive away.

Stayed in May 2024

The room was a little small and had no desk or chair. The location was a little further from downtown than we would have liked.

Breakfast was excellent and staff were very helpful and friendly. We appreciated the room being serviced every second day in deference to the environment. We also liked that it was not full of tourists.

Stayed in May 2024

No chairs in room. Little bit far from central.

Easy and smooth process for checking in and out. Great informative material about how to get around. Free parking.

Stayed in May 2024

The smell in the ground floor at breakfast, a mix of everything oily and greasy

The hotel is nice, the room are not very big but largely enough for a short stay. The bathroom are quite nice, shower is good, italian style without step. Very good acoustic insulation, no keys, just a code for everything

Stayed in May 2024

Didn’t receive room number and entry code as expected

Cleaning and breakfast

Stayed in May 2024

It wasn’t so close to the city center

Breakfast

Stayed in April 2024

Bedroom on the small side and could have more storage.

Very warm and clean and check in was very efficient. The breakfast was excellent with a great variety of food.

Stayed in April 2024

Had to chase the codes for access as they didn't appear when I expected them to. They were there but just not easily spot able. The parking layout could of been better with more parking places marked rather than just park anywhere. My opinion may of been a different result if it was full.

Everything (codes) worked fine on accessing them. Parking was fine for me as I got places on the days I stayed. Missing a kettle and emailed the company. Was resolved within minutes so communication was excellent. Breakfast/Restaurant/bar was manned until 10 and I wasn't expecting that.

Stayed in April 2024

Parking is not as advertised. It is very limited, difficult to access, and clear guidance for alternatives is not clearly stated. Would have appreciated more transparency around the “free parking” before booking the hotel.

Easy check in process, clean facility, attentive staff

Stayed in April 2024

A small desk in the room would have been nice

Clean, comfortable, good breakfast and everything went smoothly with the self check in. It’s my second time staying here.

Stayed in April 2024

I had a main meal and didn't really enjoy it (pulled pork burger) felt it was a bit minimal for the price but I was hungry as I'd just arrived so ate it. The bed was comfy however I had a double bed but with 2 single duvets? I did ask about getting them changed to a double but they only provide single duvets.

Continental breakfast was good with a lot of choices. Really set you up for the day. The hotel is on the outskirts of the city and at first I was a bit annoyed with myself for not being in the city centre, however by the end of my stay it wasn't a problem at all. It's an hour walk into the city and I veered off down by the sea, it was a lovely day so enjoyed the walk and fresh air. There's taxis right outside the hotel and also busses come often. I did a couple bus tours and they can come pick you up from the hotel (some charge a bit more) which is also super handy.

Stayed in April 2024

The room, although very clean, was a little on the small size. No tea/coffee in the room.

Hotel was very clean and looked new. Breakfast was very good and plenty of choice. Restaurant food was also very good and good value. Everything was expensive in Iceland but the hotel food prices were not expensive compared to other restaurants and food outlets in Iceland. We ate there every night rather than go down town. Location was good if you had a car rental as it was on the edge of town and had quick access to the highways out of town. There was a taxi office right next to the hotel so you could use this to go down town although parking down town was surprisingly easy. The hotel is all pretty much contact free i.e no reception and you had codes to access the hotel and your room which all worked really well. The staff we interacted with at breakfast and dinner were all helpful and friendly ( and spoke good English). There is an underground car park which is really useful. The hotel room, albeit a little small was clean and had a good bathroom and shower. If you stop in this hotel, there are quite a few cafes near by but you have to look for them because they are tucked away in the modern looking buildings. ( a bit like Milton Keynes ) Try cafe Milano or Braud & Co.

Stayed in April 2024

No Netflix available on TV!!

Fridge in the room.

Stayed in April 2024

Breakfast was amazing! The staff are very friendly, they also have lots of board games to chill, supermarkets are nearby, the hotel pickup was easy. The checkin is simple and convenient, the hotel is very cozy.

Stayed in March 2024

Very clean hotel, good breakfast, nice room, quite good position, the bus stop to the city center is on the other side of the road, and in 10 minutes we can get to the downtown.

Stayed in April 2024

There is no ramp to the entrance of the hotel, and you have to carry your bags up for around 10 stairs to get to the entrance. Limited parking spaces in the hotel basement which fills up quite fast and we have to risk parking the car on the street overnight.No kettle, water bottle or tea/coffee amenities are provided in the room.

Good breakfast options. Location in the city center. Self check in. Decent room size.

Stayed in April 2024

The room didn’t have any table.

Nice and clean room, amazing breakfast, no check-in/out (room accessible with a code that was sent over a booking message), luggage room available until 8pm on the day of check-out.

Stayed in April 2024

The room was a bit too small for two people.

Great system with the self check in. A very tidy room. Excellent staff. Amazing breakfast.

Stayed in April 2024