Our room was very hot...it wasn't winter but the hotel's heaters were all too hot & as it wasn't staffed so they weren't there to modulate the temperature. Also, we didn't receive any emails or notices to inform us of a PIN to enter the hotel or another PIN to enter our room & it took several calls to get it sorted.

Okay....I always read any negative reviews for hotels we book in order to get an overall view, & so many negative reviews are based on one-off experiences that may be unlikely to occur with anyone else....& such might be our case. So take this review with that in mind. First....the hotel is outside of Akureyri, but if you're looking at this you already know that. And it's less than ten minutes to drive, so it's fine. But the location is picturesque & very quiet, which was fantastic. Now...we stayed here in the 'off-season' so there was no staff there when we arrived & we couldn't find that they'd emailed us a PIN to enter the property (which may be the fault of the Bookings site rather than the hotel, we don't know). So it took a phone call to enter the property...& because it was the off-season (& as Australians we didn't really think this part through) the bar wasn't open for operation, & I was REALLY looking forward to having a beer whist gazing out at the amazing landscape. Sadly, that didn't happen...but that's not really the hotel's fault, just something to be aware of. Then we needed a PIN for our room, which also wasn't supplied in advance, so we had to call the proprietors & the girl on the phone wasn't totally sure how to use the room's PIN pad, so it took a bit of time to get into our room. And then our room was, surprisingly, very hot. Too hot, far too hot to sleep, believe it or not. I even went around the unoccupied bar area & turned down all the heating in an attempt to cool things down (the heater in our room wasn't on) but it didn't seem to have any affect. We called the proprietors again (no staff were onsite at all) & they were admittedly very helpful & apologetic. The manager (I think...?) came out personally to help us & he was very friendly, doing what he could for us.

Stayed in May 2024

Nothing

Great location and staff. The upgrade our room and the breakfast are good for the area.

Stayed in May 2024

The continental breakfast was what you may have expected 20 years ago in a less than desirable boarding house. The worst breakfast we had in 14 days in Iceland.

We stayed in the new modular apartments and the view was spectacular

Stayed in May 2024

The breakfast provided was a basket of mediocre bread and 2 yogurts in the room. Really disappointing

Ok place on the other side of fjord from town

Stayed in April 2024

Great location and perfect for a quick stay No interaction with staff needed Did have small issues with lock pad but that was operator error. We were helped on the first call

Stayed in April 2024

Feeling enjoy

Stayed in March 2024

Shower

I recently stayed at [Hotel Name] and had a fantastic experience. When I arrived, the staff warmly welcomed me and made me feel at home. The check-in process was smooth and efficient, and they were always available to assist with any questions or requests during my stay. The highlight of my stay was the breathtaking view from my room. Not to be outdone, the bed in my room was incredibly comfortable, and the breakfast was simple but good.

Stayed in February 2024

The reception guy Was super nice Tenerife guy we call him 😁👍

Stayed in December 2023

Great location, comfy rooms and friendly staff.

Stayed in December 2023

TV but nothing to watch

Staff and breakfast

Stayed in December 2023

For such a small hotel, the breakfast was very good. Despite the storm outside, the room was comfy and warm. Very pleasant staff.

Stayed in October 2023

Staff was awesome and helped me to see the Northern Lights for the first time. Excellent help with what was needed.

Stayed in November 2023

Unfortunately you could hear the person in the next room coughing - the couple there seemed to have a cold so there was a lot of coughing. Then at 4.45 in the morning some residents were yelling in the corridor and stomping up the stairs. I had ear plugs in and could still hear them! So, soundproofing isn’t too great there sadly

Breakfast is great Very comfortable beds Free drinks in the bar (teas, coffees) as well as within the room itself (three free soft drinks). WiFi was good

Stayed in November 2023

Nothing

We loved our room accommodations. The bed was comfortable, plenty of space, bathroom was roomy and shower was great. We loved being able to use the hot tub that night and got to see the Northern lights. The breakfast was good as well.

Stayed in October 2023

There was nothing to say that we did not like

The room was large with a fantastic view over the town. Bed was very comfy.

Stayed in October 2023

Very small bathroom with a strong sewage smell.

Quiet room just a few minute's drive away from the city center. Good breakfast

Stayed in October 2023

Cleanliness of rooms

Breakfast was simple but sufficient. Staff were friendly and helpful.

Stayed in October 2023

I booked a budget room just for one short night and it was super. More comfortable than I expected for that price. I wondered why it was budget room until the morning - it was situated just below the breakfast area and one can hear every step early in the morning.

Stayed in October 2023

Location was great. Beds comfortable and breakfast was good.

Stayed in October 2023

Location can be a challenge if you do not have a car.

Its scenic and secluded out of the Akureyri downtown.

Stayed in October 2023

Requested separate beds which the booking acknowledged. Was told there were only doubles even though the beds can be separated.

Clean and a good breakfast.

Stayed in October 2023

Building was a bit run down, felt pricey for what we got.

Great location, scenic view, good breakfast.

Stayed in October 2023

The shower in our room didn't drain well and caused water to leak out onto the surrounding bathroom floor. Having more hangers would have been nice. And I miss washcloths. They don't seem to be part of a towel set very often in Iceland

The room was very nice and clean. The bed was comfortable. Breakfast was very good. Access to coffee, tea throughout the day was great.

Stayed in October 2023

No no nearby restaurants.

Great staff and excellent breakfast.

Stayed in October 2023