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Reviews of ION City Hotel, Reykjavik, a Member of Design Hotels 4 stars

Laugarvegur 28, 101 Reykjavík, Iceland

#15 of 80 hotels in Reykjavík

Guests' Choice

Review score

Based on 144 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.7

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Can not access by car for loading unloading baggage

    Location and cleanliness

    Stayed in March 2024

  • Reviewed: 23 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Really good location, friendly staff, modern and comfortable room and shower.

    Stayed in February 2024

  • Reviewed: 17 January 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not Applicable

    Staff were so helpful and friendly! They jelped out quite a lot and I really appreciate it. Room and facilities were amazing! On main street of Reykjavik very close to all amenities.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    10
    Just perfect
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Staff was very friendly, warm welcoming with chocolates and Prosecco on 31st December! The room is cozy and has a beautiful design with quality design elements. It is in the centre but still very quiet.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    10
    Central location, phenomenal shower,
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Lack of parking

    Location and private sauna on balcony

    Stayed in January 2024

  • Reviewed: 17 December 2023

    10
    Wonderful hotel steps from everything.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing - it was a great stay

    Fantastic location, spotlessly clean, modern.

    Stayed in November 2023

  • Reviewed: 30 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    there wasn't enough heat, the room was cold and the floorm was really cold. I would imagine in this climate, for a expensive hotel it would have had radient heat in the floors. Downtown in this part of Reykjvik has haeted sidewalks. the high temperture while we were there was 40 F. the room was lovely the bed was great as was the shower ,however, the only place to be comfortable was in bed. now we have been to this city several times in both M arch and November staying in several different Hotels and never been cold. Maybe because it's new things aren't up to par yet

    Stayed in November 2023

  • Reviewed: 30 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit noise from the street, but as to be expected from the main shopping street.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    8.0
    Lovely hotel in central location!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Could get very warm if you leave the radiators on be careful! And a bit small if you have lots of winter gear as luggage!

    Great location, nice room.

    Stayed in November 2023

  • Reviewed: 20 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    The concierge was so helpful and accommodating to our needs. She was kind and funny, and told us of great places to eat downtown. We LOVED our room and made good use of the sauna and views

    Stayed in November 2023

  • Reviewed: 15 November 2023

    9.0
    Everything was perfect except not sound proofing
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy sound upstairs , knocking on the floor & water running

    Great location, comfort bed, excellent shower

    Stayed in November 2023

  • Reviewed: 11 November 2023

    9.0
    Great base to explore
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No car park. No access other than by foot… keep in mind car rental and luggage And no common areas like bar or restaurant Literally a room.

    It’s clean modern right in the centre of Reykjavik

    Stayed in November 2023

  • Reviewed: 8 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Would have been a nice touch to include slippers for the junior suites

    Hotel room was spacious

    Stayed in November 2023

  • Reviewed: 8 November 2023

    10
    Outstanding.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The window seat was little awkward, for people with mobility issues,

    Outstanding design,

    Stayed in November 2023

  • Reviewed: 4 November 2023

    10
    Fantastic place to stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No breakfast option.

    The location

    Stayed in November 2023

  • Reviewed: 23 October 2023

    10
    Lovely boutique hotel in the absolute centre of Reykjavik.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    There was nothing in particular about the hotel service itself- it is worth mentioning that it's necessary to walk a (very)short distance to the hotel as it is in a pedestrianised area where taxis cannot drive but this is a small price to pay for such quality and central location.

    The hotel is the definition of a boutique hotel - cosy, stylish and friendly. The reception staff were amazing - so helpful and it felt like a genuinely warm welcome. The room was pretty much a standard size. We were right over the Main Street which parties late but the glazing cuts out most of the noise. The location really couldn't be more central and everything is in easy reach. Highly recommended.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    10
    A favorite! Will definitely stay here again when we go back to Iceland!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Friday and Saturday nights can be a bit loud since there are late night bars on every corner...but as they say: if you can't beat them, join them!

    This hotel was great! The staff greeted us with a glass of champagne, which really set the tone to our trip! The rooms are spacious and comfortable. We had a coffee machine and a water kettle. We didn't need anything. Would definitely stay here again.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    9.0
    Great location, great rooms, and would definitely go back here when we visit again.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    We did get one of the bathrobes without a belt loops and a stain on the collar. It was replaced immediately, however. Again, the staff is very accommodating.

    Staff was friendly and helpful. We were surprised upon arrival that we had been upgraded to a suite, so that was very nice! We received a glass of champagne too and that put us in a great mood. The Rainbow Street is around the corner, as well as Dill! All kinds of coffee and breakfast spots everywhere and late night bars too!

    Stayed in October 2023

  • Reviewed: 11 October 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    Staying in the centre of "party city" will be noisy, but the easy solution is to join in!

    We booked a room with a private sauna. It took a little while to work out the instructions, but it was great.

    Stayed in August 2023

  • Reviewed: 3 October 2023

    10
    Relaxing in a great space close to everything
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights

    Everything was good

    Met with some wine and very friendly staff, great location , room very nice and clean, enjoyed the free drinks from the mini fridge :)

    Stayed in September 2023

  • Reviewed: 3 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    I can’t say there was anything we disliked.

    Close to the heart of the capital. Staff were super friendly and made you feel like you were coming home for the night.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    10
    A gem in downtown area.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights

    Can't think of anything.

    Location was great. Bed was a tad soft but the bath robes were a great touch. Staff was exceedingly professional and helpful. Can't expect more.

    Stayed in September 2023

  • Reviewed: 29 September 2023

    10
    Terrific hotel in great location!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    There is nothing we didn't like about this hotel. Staff and facilities were excellent.

    The hotel was PERFECTLY situated in the old, picturesque part of town. Easy access to great shopping, restaurants, and sights that interest tourists.

    Stayed in September 2023

  • Reviewed: 27 September 2023

    9.0
    Very comfortable hotel with a very friendly staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Being on a busy street that has a lot of bars, restaurants and clubs got noisy at night but didn’t bother us much. If you you wanted to sleep early this might be a problem.

    Location was excellent, we right in the middle of the city and could walk to everything. The room had an amazing shower and very very comfortable bed. Highly recommend this hotel.

    Stayed in September 2023

Showing 1 – 25

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