The room was smaller than expected.

A great location close to all the major sights and shopping.

Stayed in May 2024

Shower feels unsafe due to slippery tub. Not enough towels!

Large room. Nice seating area.

Stayed in May 2024

I liked everything

Nice rooms, friendly service and perfect location. Very quiet.

Stayed in May 2024

Extra charge for spa

Decor and comfort

Stayed in March 2024

The parking wasn’t in the hiteo

It was in a great location the parking wasn’t good. It it is a close walk from the hiteo

Stayed in April 2024

Not being able to use the spa without paying a full day rate. Such a shame as would have been very happy to pay for a couple of hours first thing or end of day. Wasted opportunity for the Hotel.

Clean and roomy. Nice team. Great breakfast!

Stayed in March 2024

No parking at the hotel so you have to pay for parking but there are lots of spaces less than 2 minutes away for a reasonable price.

Beautiful hotel in the heart of Reykjavik city centre. Perfect location Breakfast was so good! I definitely recommend including breakfast during your stay. Very clean and peaceful ambience, even greeted with a cool jazz ensemble upon arrival!

Stayed in March 2024

Modern, spacious hotel! Fantastic location Helpful staff

Stayed in March 2024

Esepcially the staff at the Spa was very welcoming, friendly and helpful

Stayed in April 2024

The restaurant is great, as well as the location of the hotel. Everything is new and the design is beautiful. Staff was helpful and friendly.

Stayed in March 2024

There is a spa/pool/health club but it’s separate fee per day if you use it and not included in your stay.

Location was perfect! Room was clean and comfortable! The staff was great and able to check us in early and even give us a late check out. The lobby has a bar and is very spacious.

Stayed in March 2024

We did not have breakfast at the location

Stayed in February 2024

I loved everything

The location was amazing. From the hotel it was easy to reach all the sights in the city walking and very close to Bus Stop 1 where we picked up all the excursions we arranged. Our room was great, with everything required for an enjoyable and what you would expect from a Hilton Hotel. The hotel restaurant is fabulous. Breakfast choices are extensive and all delicious and like the rest of the hotel the service is impeccable. I would recommend this hotel and will be staying there again on my next stay to Iceland.

Stayed in March 2024

Time to time, the room was not warm enough.

Stayed in March 2024

Nothing

Everything

Stayed in March 2024

There was no way to cool off our room besides cracking windows at night . Unfortunately our room was surrounded by bars that were loud most of the night. So we lost a bit of sleep over drunk people, fireworks and street racing. Also the room next to us, door was not on any kind of soft close system and they slammed it every time entering and exiting. We stayed in 515.

How close it was to everything. The floors in the bathroom had radiant heating it was amazing to walk on warm floors after a long day of site seeing. We loved Iceland and how clean the water was from the tap.

Stayed in March 2024

I stayed for two weeks, and the room cleaning service could have been much better. I had to ask several times to have the bed changed and the room swept—things you think would be done if two people were staying in a room for an extended period of time.

Cool, new, clean and modern hotel. It's also very quiet and right downtown so it's easy to walk anywhere.

Stayed in December 2023

Nothing.

Comfortable and clean room. Modern and beautiful furniture. The location of the hotel in the centre and very close from the shops and restaurants and the transportation.

Stayed in March 2024

I thought the changing facilities could be a bit bigger in the spa. On top of that, it would be nice if the pool was a bigger space. A lot of the space is used up on superfluous items when I would certainly prefer a bigger pool.

The hotel was perfectly located in the middle of town. The staff, particularly the gentleman on the front desk were ever so helpful. Nothing was too much trouble - he is a credit to the organisation. The restuarant food was very nice, breakfast was very good. The spa was stunning visually and the facilities were impressive

Stayed in March 2024

There is no hotel car park, but the public one isn’t too far of a walk from the hotel.

Perfect location right in the centre. Staff were really friendly and facilities were clean. Overall a really good hotel.

Stayed in February 2024

The WiFi wasn’t the best.

It was impeccably clean, the staff let us into our room early, the spa was fantastic, our bathroom floors were heated and the coffee bar in the lobby was fantastic. I would stay here again in a heart beat.

Stayed in February 2024

The one thing I would have liked would have been a shelf In the shower for my personal shampoo and conditioner

Exceptionally helpful staff, very knowledgeable about the area

Stayed in February 2024

Some of the reception staff were unwelcoming. We arrived after 9pm, tired after a long journey to be met by four men stood behind reception who just stared at us. I had to jokingly say ‘which one of you would like to see us?’ One stepped forward, no smile, no asking about our journey, no mention of the fact we were there for my 70th birthday. Just got us to sign in and gave us our key. Very unfriendly. However the restaurant staff were very friendly.

Warm, comfortable, clean and in excellent location for exploring

Stayed in February 2024

The booking.com stated there is a balcony for Classic King Room but there is indeed none. Disappointed.

Good location.

Stayed in February 2024