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Reviews of The Kowloon Hotel 4 stars

19 - 21 Nathan Road, Yau Tsim Mong District, Hong Kong, Hong Kong

#172 of 275 hotels in Hong Kong

Guests' Choice

Review score

Based on 1710 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    9.2

  • Facilities

    7.3

  • Staff

    7.9

  • Value for money

    7.5

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 13 May 2024

    8.0
    Very pleasant stay
    • Leisure trip
    • Couple
    • Queen or Twin Room with Side Harbour View
    • Stayed 4 nights
    • Submitted via mobile

    Swimming pool would have been nice.

    Excellent location close to MTR and star ferry.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Location was great. This was not my first time. I am disappointed this time. Too pricey.
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 4 nights

    Amenities

    Location

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Nothing special but does the trick!
    • Business trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms were very small, barely enough room for a bag to go on the floor. We got upgraded on our second trip back that week and the room was about 0.5m bigger, but the shower didn’t work properly. Overall location is worth is. Rooms are average.

    The location was great.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Great stay
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 5 nights

    Great location and easy access to the tube lines, the ferry point and all the shopping centres on Nathan Rd. Buffet in the restaurant is well worth a visit.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff receptionist named jacky the man that shouted at me I asked him if we could extend it I didnt hear what they said the reason why I made pardon but instead of saying to me in a nice way he shouted at me

    Place

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Deluxe Queen or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing really to complain about other than the rooms are a bit dated.

    Location, breakfast was good. Staff were helpful.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very pleasant stay
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The lady in charge , I assume, of the front desk was excellent on our day of arrival 29th April. She was patient and helpful and carried out my requests, even though she was very busy in her work The concierges were very helpful in handling our lugguages

    Stayed in April 2024

  • Reviewed: 29 April 2024

    6.0
    Very central and friendly staff.
    • Business trip
    • Family with young children
    • Deluxe Queen or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Old and dated Small rooms Uncomfortable beds Empty bar fridge No complementary water

    Central

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Next to MTR
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel is old, room is small. Room has a tangy sour smell. Lobby is noisy and crowded.

    Convenience. Near food and 711.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Next to mtr
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Hotel is old. Room is small and has a sweaty smell. Toilet bowl is not clean. The hotel lobby is always noisy and crowded. Pillow is too soft.

    Location is good, next to mtr and directly connected via under pass. Room cleaning service available everyday. Bar on second floor has 1 for 1 on drinks.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    a very conveniently located hotel in TST
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 3 nights

    Room decor and upkeep was tired; room was very stuffy.

    Great location in TST; very warm and welcoming staff

    Stayed in April 2024

  • Reviewed: 26 April 2024

    7.0
    Good enough
    • Leisure trip
    • Family with young children
    • Deluxe Queen or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The facilities are old, some showed mottled but acceptable. Views in my room was totally occupied by the building in front of the hotel.

    Staffs are all friendly, location is really convenient as it is a walk away from the subway and the bus station, also really nearby the star avenue.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The wifi was a bit slow, and the shower was a bit outdated. A few of the plugpoints didn't work either.

    The location was great, you can access the train station from the hotel and the view was quite nice.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Fantastic location!
    • Leisure trip
    • People with friends
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Fantastic location

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Very good location

    Stayed in April 2024

  • Reviewed: 20 April 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    room is too small

    the location

    Stayed in April 2024

  • Reviewed: 20 April 2024

    7.0
    Good
    • Business trip
    • Group
    • Superior Queen Room
    • Stayed 4 nights

    room was very small and hotel did not respond on emails and calls

    Clean hotel and friendly staff.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    6.0
    Fantastic location if you don't mind the mediocre facilities.
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    While the decor is a little bit dated, everything were in proper working condition, except for: 1. The drainage for the toilet sink is very slow. So the water built up very quickly although no blockage. See picture attached. 2. Air-conditioning was noisy. Cannot adjust the temperature as it only has fan 1,2,3 node. The lowest is super powerful (which is initially good cos hk was very very hot now) so after a while you would switch it off which made the room stuffy. So I had to on and off it a couple times a night. 3. Shower tap was a bit loose on the 2nd night as I could hear water dripping the whole night. 4. There's a shortage of staff attending to the left baggage station - apparently only 1 staff. I had to wait a good 15-20 min before I could get my luggage. I tried to ask the door-woman for help but she only asked me to wait and she said no one else could help as everyone is busy.

    Staff at the check-in reception was polite and efficient - check in done quickly. The room that I was initially given was very noisy - it had renovation works going on during the day. When I went to feedback at the front desk, they immediately changed the room to another wing which is away from the works. No fuss from the staff. The best part is the location. Right outside the Tsim Sha Tsui MTR exit so very convenient.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Cozy

    Clean

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Reasonable price
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Waited 20 minutes to check in

    Reasonable price great location

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    perfect for business trip
    • Business trip
    • Couple
    • Suite
    • Stayed 4 nights

    Comfort, relaxing and good night sleep. Harbour view widows were excellent.

    Stayed in March 2024

  • Reviewed: 13 April 2024

    8.0
    Excellent location to explore from and value for money.
    • Leisure trip
    • Couple
    • Queen or Twin Room with Side Harbour View
    • Stayed 6 nights

    There was no ironing facilities in the room. The closet was small. The bathroom had hair on the floor and in the sink when we arrived. The bar doesn't stay open late.

    Checkin/out was quick and easy. The location was excellent. The room was bigger than I expected. The bed was good though a little small. The view was great. The bathroom was a little small, could only have one person at a time in it. The breakfast was as per usual buffet set up.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    There was much we liked about the hotel but the wi-fi issues were very problematic and for that reason alone I probably
    • Leisure trip
    • Couple
    • Queen or Twin Room with Side Harbour View
    • Stayed 4 nights
    • Submitted via mobile

    The wi-fi was very weak and intermittent, and we had to wait in line to check-in for 45 minutes.

    Location was excellent and our room was very comfortable. We enjoyed the breakfast buffet but it could use more variety from one day to the next.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Queen or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was quite small, but it didn't really matter as we only used the room to sleep in.

    The location is great, direct access to the MTR from the hotel, so there are no issues if the weather is not good. The staff were super friendly and helpful.

    Stayed in April 2024

Showing 1 – 25

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