881 Pale San Vitores Rd., 96913 Tumon, Guam
#16 of 20 hotels in Tumon
Guests' ChoiceBased on 542 hotel reviews
6.9Cleanliness
7.0
Comfort
7.1
Location
8.2
Facilities
6.8
Staff
8.1
Value for money
7.3
Free WiFi
7.1
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End of dialog contentReviewed: 4 December 2022
Given
Guamnot enough parking lots
the location and the environment its very nice and beautiful
Stayed in December 2022
Reviewed: 3 December 2022
Katharine
Australiawhen I arrived my toilet did not flush however this was rectified quickly by hotel staff. the shower head sprayed water out like needles and the water was not hot enough for my liking.
good location by the beach. great balcony with view across the water.
Stayed in November 2022
Reviewed: 2 December 2022
Paige
Australiathe bathrooms weren’t amazing and myself and friends had many issues with the toilets not flushing and reception not being very responsive.
great beach access behind it and had a good mini mart within
Stayed in November 2022
Reviewed: 28 November 2022
Victoria
AustraliaThe aircon in our room was very average, even on the coolest and highest setting it just wasn't cold it was blowing warm-ish air around the room. The toilets flush system also seems like it's on its way out so hopefully that gets looked at.
The hotel is situated in an excellent location with no more than a 15 minute walk to everything. The staff were very helpful and would hail a taxi at any given time. The pool staff were exceptional and very hospitable
Stayed in November 2022
Reviewed: 27 November 2022
Sio
Australiafood menu. not many selections
convenient and next to where my daughter’s team was staying. close to restaurants.
Stayed in November 2022
Reviewed: 27 November 2022
Jennifer
South KoreaThe hotel definitely needs updating: shower very slow to drain, low toilet water pressure, needs to update signs (pool bar, conference rooms, etc The breakfast buffet was just bad! it wasn’t even a buffet … thankfully we could order off the menu.
The staff was absolutely amazing!
Stayed in November 2022
Reviewed: 27 November 2022
Verlan
United StatesIt seemed a bit outdated. The carpet needs to be replaced.
Great Location and we loved using the pool at night which has a beautiful view of Tumon Bay at sunset especially.
Stayed in November 2022
Reviewed: 26 November 2022
Jan
Czech RepublicBooking made for three people (one room, with breakfast), however only one coupon for one served breakfast per day (need to pay extra for other two breakfasts)
Friendly and helping staff at the reception. Very good location.
Stayed in November 2022
Reviewed: 1 November 2022
Ma
Philippinesno coffee and tea provided in the room
location is nice, easy access to the beach and the tumon shuttle
Stayed in November 2022
Reviewed: 20 October 2022
Chavez
United StatesVery convenient location!
The location was very convenient, and the staff was very accommodating!
Stayed in September 2022
Reviewed: 13 October 2022
Morag
AustraliaRooms old and musty smelling, cleaning needs more attention as long dark hair in my bath from shower curtain.
The staff are fantastic
Stayed in October 2022
Reviewed: 3 October 2022
Lee
South KoreaWater keeps dropping during the shower. Temperature of the shower water is not hot enough. Blanket is not properly located, which feels cold during the night time.
Location is fine near the beach. Breakfast is good.
Stayed in October 2022
Reviewed: 3 October 2022
Guity
United StatesThe location
Stayed in October 2022
Reviewed: 12 September 2022
Renee
Guamthe room seemed musty and smelled.. morning staff was rude and unaccomodating
when I had a problem I was able to get it resolved, not as fast or discreetly as I had hoped but it helped.
Stayed in July 2022
Reviewed: 9 September 2022
David
Northern Mariana IslandsIssues with hand towels and towels. Registered for 3 adults and received two sets 3 days in a row. On the 4th day we received a complete hand towels and towels.
Location is great. Quite and clean.
Stayed in September 2022
Reviewed: 9 September 2022
Natalia
Northern Mariana IslandsThere was no security
Location, convenience to shopping around the are and restaurants
Stayed in September 2022
Reviewed: 6 September 2022
Paul
Guamservice is not prompt
beach access
Stayed in September 2022
Reviewed: 29 August 2022
Kauna
United Stateswater pressure shower not hot toilet water pressure needs maintenance
House Keeping was polite and kind and helpful Front Desk were very kind in ensuring I received all I requested if ai missed house keeping
Stayed in August 2022
Reviewed: 16 August 2022
Raymond
Northern Mariana IslandsThe carpet looked a little outdated.
I really like how the staff was so friendly and accommodating. The beds were really comfortable.
Stayed in August 2022
Reviewed: 30 July 2022
Benjamin
GuamMy room key did not work when I first arrived to my room. However, the Front Desk staff was able to rectify the issue. Inside my room, the temperature was somewhat humid.
The location is great. Nearly centered in Tumon. The pillows were extremely comfortable to sleep on.
Stayed in July 2022
Reviewed: 23 July 2022
Ramil
United Statesyou can hear noises from other room partying
location is very nice
Stayed in July 2022
Reviewed: 6 July 2022
Mondina
United StatesLack of amenities in the room, called housekeeping for tooth brushes as there was none in the room, took almost an hour. Staff was super friendly, would recommend to anyone looking for an affordable hotel to stay in!
Affordable & clean. Close to matapang Beach & pool was fun!
Stayed in July 2022
Reviewed: 30 June 2022
Powell
United Statesoutdated gym.
the location and price
Stayed in June 2022
Reviewed: 27 June 2022
Daisy
United StatesI got a view that wasn't pleasing. The room was a bit dated. Carpet had stains. The bed wasn't very comfortable to sleep on.
Room was clean and roomy.
Stayed in June 2022
Reviewed: 27 June 2022
Suzuki
GuamI appreciate that they were able to accommodate me with an early check-in when I requested. Staff were really great.
Stayed in June 2022
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