202 Hilton Road, Tumon Bay, 96913 Tumon, Guam
#9 of 20 hotels in Tumon
Guests' ChoiceBased on 189 hotel reviews
7.9Cleanliness
8.2
Comfort
8.1
Location
8.3
Facilities
7.9
Staff
8.6
Value for money
7.5
Free WiFi
8.3
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End of dialog contentReviewed: 23 August 2021
Nerry
United StatesN/a
Friendly great service.
Stayed in August 2021
Reviewed: 22 August 2021
Aj
GuamI checked for an Oceanview and, ended up getting Waterview facing ypao. Not cool disappointed on that.
It was a walk
Stayed in August 2021
Reviewed: 13 August 2021
Scott
United KingdomShower contraption completely fell off the wall as soon as I touched it Shower water would flood through the door and flood the bathroom Quite a distance from the main shopping/eating area My ocean view room had the tiniest bit of ocean in view.
Nice clean room. Swift check in. Helpful staff. Good sized balcony. Mojitos in the bar were very nice
Stayed in August 2021
Reviewed: 4 August 2021
Gregorio
GuamI was told I could check out at 2 p.m. by 1 p.m. i got a call from front desk that i exceeded my time and i was being charged for additional hour.
It was outstanding
Stayed in July 2021
Reviewed: 1 August 2021
Lawrence
United StatesI can’t seem to book a hotel because booking.com continues to pop up this damn survey. Hotel was great but booking.com sucks!
Stayed in May 2021
Reviewed: 31 July 2021
Ryan
United StatesNotjing at all
I had a wonderful time
Stayed in July 2021
Reviewed: 22 July 2021
Marlyn
GuamI didn’t like that I didn’t stay longer 😉
I liked the view and how the staff were very friendly
Stayed in June 2021
Reviewed: 20 July 2021
Janneza
GuamWish I tried the breakfast
Stayed in June 2021
Reviewed: 11 July 2021
Jackielyn
GuamAs a Hilton Honor i always use hilton Hotel as our Staycation friendly staff
Stayed in July 2021
Reviewed: 7 July 2021
Shirrieann
GuamI dont want to go into detail but heres a list. - views are not what they seem from online - upon check in fees and cost was too complicated to understand. - Tv had to be reset or fixed twice - there is a fee for wifi as a guest - rude customer service at the cafe...
I liked the comfy bed I liked the cafe options I liked the pools And i liked the ambience of the lobby and the rooms.
Stayed in July 2021
Reviewed: 24 June 2021
Jae
GuamAwesome customer service, easiest fastest check in ever, cafe cinos never ending menu is prime (munchie madness yes go check it out) and the hours of operation so convienent for the early birds and late nighters.
Stayed in June 2021
Reviewed: 3 June 2021
Ronald
United StatesThe location was excellent. Centrally located to several of the sites and areas I visited.
Stayed in June 2021
Reviewed: 24 July 2023
Anonymous
GuamNone
Location, staff, restaurant
Stayed in July 2023
Reviewed: 29 September 2021
Anonymous
GuamVallet Service wasn’t available 24 hrs.
Location
Stayed in September 2021
Reviewed: 22 August 2021
Anonymous
GuamNone
View
Stayed in August 2021
Reviewed: 23 July 2021
Anonymous
United StatesThe staff. Had my reservation from Booking.com they couldn’t find it... took forever to find. They told me they didn’t have a room available at the time so I had to pay for another night so I could check in earlier. Then I already paid for my stay in full. They called me four house after I checked out to tell me I had to go back and pay. Didn’t make any sense because it was already paid for.
It was clean and nice stay.
Stayed in June 2021
Reviewed: 21 May 2024
Natasja
GuamThere are no comments available for this review
Stayed in May 2024
Reviewed: 13 February 2024
Su
South KoreaThere are no comments available for this review
Stayed in February 2024
Reviewed: 29 January 2024
Mauryn
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 21 January 2024
Malig-on
United StatesThere are no comments available for this review
Stayed in December 2023
Reviewed: 26 November 2023
Robin
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 13 September 2023
Suhail
MalaysiaThere are no comments available for this review
Stayed in August 2023
Reviewed: 3 September 2023
Mesubed
GuamThere are no comments available for this review
Stayed in September 2023
Reviewed: 22 June 2023
Rachel
GuamThere are no comments available for this review
Stayed in June 2023
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