Kombo Coastal Airport Road, 0000 Bijilo, Gambia
#5 of 9 hotels in Bijilo
Guests' ChoiceBased on 43 hotel reviews
7.3Cleanliness
7.6
Comfort
7.5
Location
8.8
Facilities
7.0
Staff
8.5
Value for money
7.6
Free WiFi
4.3
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Showing 1 – 25
Reviewed: 7 May 2024
Mirthe
NetherlandsWhen entering one of the rooms, the fan was not working, and there was one musquito net missing. No problem; but the man of the hotel we talked to, refused to give a suitable solution for that evening. When insisting we could not sleep without a net, the man admitted and hung te net and turned on the AC. Improvement could be made to find a solution together in the first place. Refusing giving help is not a nice first impression...
Lovely breakfast with many options available! Nice and comfortable rooms with good working showers. Rooms are clean and spacious. Beach on a crawling distance. Beautiful garden around the hotel. Loved our stay!
Stayed in April 2024
Reviewed: 29 April 2024
David
United KingdomShower was cold water, no shampoo (come on guys, it's 2024) the mosquito net was ripped, the breakfast was very poor, cold and lacking, swimming pool freezing, pool bar staff were not interested, missing items from lunch menu, pool towels were ready for the bin and always wet.
The location was nice
Stayed in February 2024
Reviewed: 7 April 2024
Rita
PortugalI got stood at the airport at 3 am. It says ac but then we're informed we need to pay extra. The water wasn't hot but that was ok under 30 degrees.
I loved the warm staff, the food, the wifi was strong and it was very close to the beach. My room was spectacular with a balcony with sea view and a very comfortable bed
Stayed in January 2024
Reviewed: 24 February 2024
Yvonne
NetherlandsWhen we arrived we didn't get the booked airconditioning. When going back to the managaer he told me that we should pay extra for that. I showed him that the booking was including airconditioning but he was very stubborn that it was a mistake in booking.com and we needed to pay extra.
Lovely garden full of birds and monkeys. Friendly staff, who are truely contributing to the name "The Smiling Coast". Nice food for a good price in the restaurant. Comfortable beds and big balcony overlooking garden and ocean, beautiful.
Stayed in February 2024
Reviewed: 13 February 2024
Cheryl
United KingdomOnly criticism I had was the trees around the pool were so tall you couldn't sun bathe.
Location was good for us.Beach was quiet.Breakfasts was good and everything always hot.Staff were all nice.It was great having a mosquito net on the bed,that was a bonus as you need it. The hotel is definitely value for money.
Stayed in February 2024
Reviewed: 15 December 2023
Norma
United KingdomThe long walk from rooms to restaurant
The monkeys greeting us every morning. Room was fine as was breakfast
Stayed in November 2023
Reviewed: 25 October 2023
Isa
United KingdomI like the property, the doors are not good enough to stop insects getting into the bedrooms.
Very good location
Stayed in October 2023
Reviewed: 2 October 2023
Hugues
United KingdomIt is being renovated so a few things are not quite working (no air con in my room , no airport shuttle)
Close to the airport, 24x7 reception (with arrival notice). By the sea
Stayed in October 2023
Reviewed: 20 March 2023
Eldsfors
SwedenIt it very turistic and secluded. So if you're out for just hanging around the hotel area (which is massive) and getting a relaxing vacay, great choice. However, it is very disconnected from actual Gambia which is something I'm always out for when travelling. (However for these two nights, the thought was to just spoil ourselves and be alone, which was perfect at this hotel)
Completely fine bit more high-end hotel. Massive room, even a couch so we could have technically been more people. Great view, great pool, and good Breakfast (even though we got told of from not making an extra sandwich for later, wops). Close to the beach and to the Junction to get out and get either public transport, taxis or small shops. Easy check-in AND YES they do take card! Which you will barely find anywhere in West Africa or at least in Senegal and Gambia. If you travel low budget.
Stayed in February 2023
Reviewed: 28 February 2023
Dominic
United KingdomWe loved Lemon Creek. The hotel grounds are stunning you wake up in the morning listening to birds and the sea. It was extremely quiet when we visited, we have a 4 year old and the first week we were there it was just her in the pool but she was made welcome by the pool attendant, still there was a wholesome family vibe about the hotel and the second week being half term more children arrived. We found the hotel overall to be good value for what we paid would definitely visit again.
Stayed in February 2023
Reviewed: 17 October 2022
James
United StatesThe safe was not open and two requests were made and it still was not opened.
Basic Breakfast. Eggs, Fruit, Toast, Juice
Stayed in October 2022
Reviewed: 3 February 2022
W
NetherlandsFriendly, but due corona a little run down unfortunately. Seems to be up for sale....
Stayed in January 2022
Reviewed: 29 December 2021
Penelope
United KingdomThe poolside was not clean. The pool itself was taken over every day by groups of badly behaved unsupervised local children who were not resident in the hotel. This made it impossible for us to relax at the pool. Though staff on the whole were friendly some appeared bored and disinterested and service was lacking There was no hot water and the toilet was not securely fixed to the floor making it wobbly
Lovely building but in need of renovation.The gardens are beautiful with many flowers attracting buttterflies. We enjoyed watching the monkeys at play. The room was clean and the bed comfortable.
Stayed in December 2021
Reviewed: 6 December 2021
O'connor
United KingdomGreat friendly staff, lovely pool and setting and located next to fantastic beach
Stayed in December 2021
Reviewed: 1 December 2021
Gary
United KingdomLike most Gambian hotels, expect things to be less than perfect. The hotel as a whole is looking a little tired and in need of renovation but after having very little income from guests for the past two years due to the pandemic the usual maintance budget will have been cut so it is understandable. As we left work was well underway to "tart" the place up but there was still lots to do. Our first room had a loose toilet that let sewage smell into the bathroom and the expected kettle was missing, Luckily, a better postioned room became available the next day and we were transferred there - its kettle was also missing though. The expected change in wind direction normally around mid-November was late and the humidity and temperatures were both high so I had to pay extra for a/c but the a/c`s remote control was broken and temperature was stuck at 24C - I would have preferred a cooler room temperature for sleep in. I mentioned the issue a few times but we weren`t able to synchronise finding the right person to fix the problem with access to the room. The locals like to visit the beach on a Saturday evening and party - you might find the music goes on until the early hours so this may or may not be an issue.
The hotel`s loction is its best feature - overlooking a long sandy beach away from the busy, sometimes noisy Senegambia main tourist area. The superior room we had was a good size with super king sized bed, a seating area, small fridge, safe, wardrobe, a/c (10 Euros per day extra) and separate bathroom with toilet, sink and shower. The bed and seating area were both comfortable. The balcony was another good feature; it was lovely to sit out there in the cool of the evening or early morning listening to the waves crashing on the beach. The breakfast selection was very basic when we first arrived - only 6 of the 56+ rooms were occupied - but as the number of guests increased so did the breakfast slection. A lunch or an evening meal could also be purchased in the restaurant; we never tried the lunches but the evening meal selection was reasonable, tasty and at a good price.
Stayed in November 2021
Reviewed: 14 March 2024
Christy
Sierra LeoneThe room, No Toiletries was offered thing like soap, toothpaste, etc
Breakfast was nice, Location Beautiful.
Stayed in March 2024
Reviewed: 27 February 2024
Kian
BelgiumThe facilities of the hotel are out of caring the management of hotel. Many things are just defect and didn't fix.
The hotel location and garden and absolutely the housekeepers, the people who works in the hotel with every day smile and good humor.
Stayed in December 2023
Reviewed: 17 January 2024
Loreen
United KingdomBooked a sea view room received a pool view room. Booked a twin double, shown a double room then told that they only have single beds available. No hot tub as stated in the hotel information, they said they only have showers in their rooms No bedsheets,shower hose and no shower head on arrival. False advertising, as rooms not as stated on Booking.com website.
Stayed in December 2023
Reviewed: 3 January 2024
Marianne
DenmarkA Pity that The safe in The room didnot work
The hotel is situated in an area with not too many tourists. The garden is good for birding
Stayed in December 2023
Reviewed: 22 December 2023
John
NorwayBreakfast could have been better. More to choose, at the breakfast. The staff in the reception looked; not interested to help the customer.
Good and nice location, kindly staff in the resurant.
Stayed in November 2023
Reviewed: 4 December 2023
Ansell
United KingdomWe arrived at 2:00 a.m. due to a scheduled late flight and the reception was open and we were directed to our room with no fuss. The room was spacious and the balcony had a table, two chairs, a drying rail and a view over the gardens. The room was always kept spotlessly clean with pristine white Linen changed two or three times a week. Breakfast in the restaurant was an extensive buffet choice, which should satisfy most guests. The impressive hotel lunch and dinner menus were comparable in price and quality with those of the Senegambia strip restaurants and we never had a disappointing meal there. The staff were professional, friendly and attentive. The hotel grounds are a wonder. The greatest resource of the hotel were the staff who at all levels were smiling and welcoming. Nothing was too much bother for any of them. Our room cleaner was so keen to ensure that our stay was as pleasant as possible. The pool was kept clean and there was always shade or sun to be found. A few steps took you to the beach with a long sandy stretch in either direction. Taxis were readily available from right outside the hotel and for a reasonable price would take you to the Senegambia strip, wait while you eat/explore and return you to the hotel.
Stayed in November 2023
Reviewed: 28 November 2023
Dobson
United Kingdomthat the air conditioning was not on unless paid for and not prominent in the brochure that it was extra
The staff were friendly and helpful
Stayed in November 2023
Reviewed: 25 July 2023
Robert
SenegalExcept guys from the restaurant and exceptionally one guy at the reception who welcomed us when we arrived, others need to learn how to behave. They asked for an extra 5€ per 12h for AC while it should be included in the initial price. At first they didn't inform when I told them AC was not working, then after a few hours going and forth, they told me I need to add extra money, even after showing the booking facilities from the app. I had to address 3 different people from the reception to get a clear explanation of what was happening. The pool was not clean! The wifi too weak! Only 2 channels on the TV!
The place is very nice, close to the beach, calm, relaxing, looks well maintained and all!
Stayed in July 2023
Reviewed: 17 July 2023
Oleksandr
UkraineRoom is dark even during the sunny day. faucet and shower in the bathroom were dirty as if they had never been cleaned. Breakfast consisted from only 3 meals: Beans, Sausages, Pancakes during all 6 days . They pushed me to pay 30EUR more threatening to move me to a room with a faulty sewer with a terrible smell and no access to Wi-Fi. At the same time only 3-4 rooms were occupied from 56 available. During check-out their card terminal did not work. (By the way in The Gambia majority of terminals and ATMs does not process MasterCards issued by Europian Banks. Please take this in notice). When I was pushed to pay in EUR cash they increased the cost of bill by 5%. I am sure reception take this extra money in the pocket. So NEVER book this hotel unless You are ready to accept all these risks
Basin was useful, Because it was not safe to use the ocean beach
Stayed in July 2023
Showing 1 – 25
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