Lagoon Terrace Buffet

Location and the staff

Stayed in October 2023

Food was very average

Excellent activities for kids, water sports

Stayed in October 2023

Quite location right on beach

Stayed in September 2023

Everyone is so friendly. Lots of activities

Stayed in September 2023

Loved the adults only accom and pool area. Great dining options. Staff are fabulous. So friendly.

Stayed in September 2023

It’s a little tired compared to the Inter Con where we came from. Needs a facelift, and the rooms weren’t the most spacious.

Great experience for the kids, with plenty of time at the pool and at the beach.

Stayed in September 2023

Some of the resort facilities appear a little "tired". This may be reflected in renovations currently underway in parts of resort.

The resort activities, venues and layout appears to suit a range of travellers and in particular family groups. It has a number of restaurants/bars and eateries, each with a particular theme/style. The allocation of one breakfast venue as "child free" was a good idea, particularly in a resort that appeared popular with family groups. Breakfast was generally good with a range of foods available. The food and range of level of service in all restaurants was generally very good, with friendly efficient staff. Reception staff were very helpful.

Stayed in August 2023

Towel replenishment during housekeeping a little sporadic. Some days 3 towels, some days 1 towel. No bath mat or hand towels fir a couple of days co distinct would be better. Takali restaurant mains arrived before appetisers, 3 others got mains and appetisers and were almost finished before any of my food arrived.

The adults only area and pool. Evening cocktails and co distend draff.

Stayed in September 2023

Everything was great

Beach, reef wing and beautiful staff

Stayed in September 2023

We couldn't use the adults pool. When we checked in we were informed of the 3 pools but were only allowed to use one. We had to pay a premium to use the adults pool.

There are plenty of different restaurants to choose from. Food was very nice. The resort was always clean and staff always willing to help with any request.

Stayed in September 2023

Wait times for dining were very long unless you preorder or go super early.

Fantastic buffet breakfast, awesome kids club activities, loved the inflatable water park for kids and adults, great dining at Takali restaurant, beautiful massage at Chi Spa.

Stayed in August 2023

More a family orientated resort than for us (a couple)

Beautiful property, spacious clean room, great for families

Stayed in August 2023

That as an adult you couldn’t use the reef pool unless staying in the wing .

Somerhing for everyone, very relaxing and lovely staff

Stayed in August 2023

Adults only pool was freezing a little heating or a hot tub would have been great during the winter months

had an amazing upgrade to a Bure with complementary golf cart to drive around the estate. Adults only rooms and facilities great and we loved the inclusion of cocktail and canapé hour. food was very good and breakfast was substantial tranquil with great views over the water.

Stayed in July 2023

Charge for local calls, mini golf and prices are high. Bed was older and needs updating.

Property is large with lots of options for food and swimming. Nice beach. Water given to us daily. Very good housekeeping service and excellent staff.

Stayed in August 2023

The property is a bit rundown and the restaurants on-site serve ridiculously overpriced food and doesn’t meet luxury resort standards.

Great location surrounded by crystal clear blue water. Good location for families, explore the island’s lush greenery on a bike and there are nice spots for snorkelling. Reef shoes would come in handy. Take a quiet stroll along the white sandy beaches, enjoy the beautiful sunsets and spot blue starfishes, sea cucumbers and other marine life. The buffet breakfast is nice.

Stayed in August 2023

Reef suites adults only wing well worth choosing for a quiet relaxing stay. The daily sunset cocktails and canapes a lovely social experience! Golf course excellent value for Reef guests too!

Stayed in July 2023

Unfortunately the power kept cutting out in one of our kids rooms and the keys had to be constantly recalibrated for the room. The resort is in need of some care but it is still a fantastic family holiday regardless and highly recommend. We have had 3 visits to the resort over the last 15 years and unfortunately the check out process has not improved and is still quite clunky. Definitely something the Shangri la processes team could invest some time and money into to save the wonderful front reception staff receiving the frustration from clientele.

Fabulous stay, enjoyed all parts of the resort and had some great family time with the kids 😊 Catered for an extra night stay and was an easy process adding the additional night stay.

Stayed in August 2023

Not enough shaded areas on the beach for the volumes of people there. They could easily put more.

Great selections of breakfasts, very good accommodation, lovely staff.

Stayed in July 2023

It was full but that can’t be helped.

It was a great family friendly place.

Stayed in July 2023

restaurants good but could be better

location, staff, amentities, reef.

Stayed in July 2023

Our bed It had 3 tops pads on it And kept slipping off side

Great Loved it

Stayed in July 2023

Felt like Shangri La cutting costs & weren’t employing enough staff to share the workload at such a busy time.

Amazing location & ammenities, people & staff are fantastic.. so great for kids

Stayed in July 2023

Pricing confusion on drinks and full board packages. Very difficult to understand rules along with inconsistency of staff responses about it. You had to constantly check charges and query them with front desk which always had long waits and took precious holiday time trying to get fixed. Transfers both ways had not enough seats even though it was confirmed many times but we were pleased with how quickly the staff corrected this with little inconvenience.

Beautiful large grounds and facilities. Variety of restaurants and bars. Lovely friendly staff especially housekeeping.

Stayed in June 2023

3% surcharge on all items - was told that this was a mastercard charge, only to then be charged another 'mastercard' charge on our account of 3% as well. There was also a room fee per night of $150 that was not disclosed at the time of booking. Additional charges are annoying, but ok ....as long as you are aware of them when you are selecting your accommodation. The rooms are as clean as I suspect they can be for the age/condition. There was a moudly smell to our bathroom, a leak in our ceiling (air-con we think) and a few cockroaches.... all of which I am sure are actually quite difficult to avoid on a humid tropic island with older facilities. This resort is in need of a bit of a facelift, but the staff keep the grounds well maintained. As with any resort in Fiji - be prepared to spend your money on food. It is expensive. We went to the grill restaurant on night one - were given laminated menus (decor was plastic chairs... ) and ordered what we thought would be enough food for the two of us for circa $120 AUD and no drinks. The food was lackluster, not filling (for example, the $20 entree had two prawns) and we were really disappointed. HOWEVER - after this experience, we were surprised that the buffet was so good and the rest of our meals at the other restaurants on the island were very nice. I'd just avoid the Bar & Grill!

You really cannot beat this property for location - both in Fiji and the actual resort itself. The rooms are all orientated around the action, so everything is just a short walk away from the restaurants and pools OR you are in the private, adults only area and are provided a buggy to get around. Win-win. We stayed at three different resorts on the coral coast and the pool/beach area was by far the best at Shangri-la.... as was the buffet breakfast. The nanny we hired was so beautiful and caring with our baby. The resort is as stunning as the pictures look.

Stayed in June 2023