There should be an entrance for in house guests so we don't have to walk past everyone when leaving our rooms ..it's very awkward especially for introverts ..very draining to walk back and forth

Everything

Stayed in May 2024

Suva is Suva and the rainy weather can take its toll on buildings and sometimes commercial properties suffer from a slightly damp smell, but the Holiday Inn was well maintained and the public areas as well as the sleeping rooms (including the bedding), were fresh and clean smelling. It was raining buckets during my brief stay, and they had a leak in the lobby ceiling which was attended to almost immediately. The service on the outdoor patio could have been better, but the hotel had a large group staying there so some patience was required, but it did not bother me too much. The coffee and pastry kiosk in the lobby was a nice addition.

I lived in the Suva area for over 10 years and frequently ate lunch at the Holiday Inn during the week as our office was less than a block away. I had not been back to Suva for several years but had to make a last-minute trip there to attend to some business. I thought about booking the Grand Pacific which sat vacant for many years during our residency in Fiji, but decided the Holiday was slightly more convenient and am happy I stayed there. The staff was professional, helpful, and Fijian happy; the room was updated, clean, and spacious; and the food was good, with the breakfast buffet (omelets made to order and a self-serve cappuccino machine was much appreciated) better than I remembered. All in all, the HI exceeded my expectations, and I would recommend it for business travelers to Suva.

Stayed in March 2024

The cleaning services for the room are quite slow compared to other hotels The cleaning is done poorly Towels take a long time to get to the rooms

Central location Friendly staff Busy so one won’t feel lonely

Stayed in April 2024

Only thing to improve on this visit was attentiveness of staff in outdoor dining pm

Stayed in April 2024

Not much variety of food.

It was very clean and the location was good. The staff was really friendly and helpful.

Stayed in April 2024

Location

Stayed in March 2024

All good

Stayed in March 2024

Thought it was a bit expensive. The placement of the shower made it a bit uncomfortable

The staff were all lovely, really friendly, efficient and inviting. Room service was great. Was able to use cash as I went. Loved the pool. The air conditioning was great and the wifi was stable. Able to do an online workshop with minor glitches.

Stayed in March 2024

All the personal and services were perfect.

Stayed in March 2024

N/a

Friendly staff Excellent location Clean comfortable room

Stayed in February 2024

Hard to get parking

Love the cake they sell in reception

Stayed in December 2023

Pool room and restaurant

Prize was to high and I had to ask to give the room I actually paid for view room and then we were given but I was disappointed in that as quite waste of time if you book for a night can’t do much if you running after all that .Thank u

Stayed in February 2024

I sent several emails to them asking to change part of our booking. They never answered a single time. They did work with us once we got there, but why have an email you can contact with if they never answer you back?

The food at this restaurant was generally very good. We ate all our meals here and only had one meal that was less than expected.

Stayed in January 2024

Nothing

Good location and excellent staff

Stayed in December 2023

Some staff who serve at the bar - some are very stuck up and ignore you - especially when you’ve made eye contact and they can see that you need service - GPH bar staff are more professional and friendly regardless of whether you are a LOCAL or tourist.

Clean rooms and friendly housekeeping staff.

Stayed in January 2024

The breakfast variety could be improved. Ordered poached eggs, took 20 minutes to get to our table. We had finished eating by then. If you have a curry as an option, at least have roti or some kind of flatbread to accompany it. Quality of food should be improved. We had dinner one night, fish and chips, fish was overcooked and dry. There was no lemon served with it. Another person ordered the asian noodle soup, the presentation could have been better. It was served in such a huge bowl, could have fed 2 people. It just wasn't very appealing.

Breakfast could have been better. It was more the service that was disappointing than the food. Cups were not replaced on time. It's a breakfast service, guests should not have to wait for tea/coffee cups. Had to ask for cups. Spoons were not replaced quick enough near the buffet. When they finally did, the saucers in which the spoons were resting had pools of water in them. Not a good look!

Stayed in December 2023

As I am a recovering leg operation patient there is no lift to the second floor and we had to carry our bags up the stairs . Very expensive

The friendliness of the staff. the layout of the room air conditioning was great

Stayed in December 2023

Disorganised regarding service of food. 1. Drinks came midway through dinner 2. Didn’t receive part of the dishes ordered. 3. It took 20 minutes for poached eggs

Friendly staff

Stayed in December 2023

All good

Atmosphere

Stayed in December 2023

Wash sink pipe leaking, aircon temp couldn't be adjusted (too cold)

Clean comfortable facilities, relaxing atmosphere

Stayed in December 2023

A little bit dated - but adds to the ambience

Great location, fantastic staff

Stayed in September 2023

Exceptionally friendly and helpful staff

Stayed in September 2023

I had to change my room because the first room they gave had bad smell and then instead of 2pm I had to wait till 4pm to check in...that was not appreciated

Food was great

Stayed in October 2023

None to comment.

Location, staff & services provided.

Stayed in October 2023