Location Staff

Stayed in October 2022

There is a very loud generator located somewhere in the middle of the island which you can hear from pretty much all over, and the air conditioning units coming from each cabin are extremely loud. When trying to sleep it was a lot more noisy than we were hoping for, and not 'serenity'.

Beautiful location, lovely pool area, friendly staff, generous breakfast, very clean rooms with comfy bed. In general the resort has a very nice and classy feel to it.

Stayed in October 2022

The food was really terrible. Breakfast was good, but the rest is really not good. It is a shame as if they could provide good food it would be a true paradise.

Lovely room on the beach. Island is a little private paradise. Location is ideal. Staff so friendly and entertaining.

Stayed in October 2022

N/A

The location is absolutely stunning. Beautiful clear and calm water surrounding the whole island made for the best snorkelling and ocean swimming. Staff were excellent - extremely friendly and helpful with everything. Beachside cabanas we’re a relaxing spot to read and enjoy the stunning ocean views. The island was quiet paradise and there are plenty of places to meet people but also to get away and enjoy some peaceful time alone - definitely not your typical large resort experience.

Stayed in October 2022

Some maintenance needed to the facilities Food was average, particularly breakfast

Location was great and Bure room was very comfortable and clean Staff were fantastic

Stayed in September 2022

Pool area may need some maintenance but I had to think hard about cons of this place

Amazing staff that made our family feel really welcomed, beautiful room right on the beach, comfy beds, good food, great snorkeling, lots of activities, ticks all the boxes. We really liked lack of compulsory meal plans which saved us a lot of money as we normally don't eat 3 course meals for the dinner.

Stayed in September 2022

The all inclusive package was not worth the money, the meal choices were limited and the only drinks included were juice. The social media pictures do not represent how the facilities actually look especially the pool.

We loved the snorkeling, the staff, the ocean front bure, the kayaking and the fact that the island was so beautiful, quiet and peaceful. The bure was clean and the perfect size for the 2 of us.

Stayed in October 2022

When I ate in the restaurant, a staff member seemed keen to rush me out to accommodate larger groups. Fair point but I paid the same to stay there so the number of people should be irrelevant.

The front of house and cleaners were delightful and so accommodating. I was sick and they brought my meal to my room. To reduce waste, they send the menus via whatsapp and communicate on whatsapp so no need for in room phones.

Stayed in September 2022

Still doing the place up.. been a hard few years for them....will be fabulous when all done

Loved the staff, the beach, the snorkelling, the food!!

Stayed in September 2022

Speed of service in restaurant improved 100% while we were there.

Breakfast was ample with a selection of cooked and continental

Stayed in September 2022

The facilities such as the pool and deck area were really run down. The turtle sanctuary also hasn't been running in quite a while. A lot of the resort needs to be updated and the images posted on social media seem to be very outdated compared to what things look like currently.

The island is absolutely beautiful. We loved our beachfront bure and waking up to the sounds of the ocean. The snorkeling and swimming on the island was amazing. We also loved the sunset happy hour sessions on the beach.

Stayed in September 2022

A small issue is that the gas cylinder for cooking ran out during the morning breakfast. As a result the bacon was over and they could not fry any more! I am sure this will be improved in future.

The location, island, beach and the resort is simply beautiful. The cabin rooms are clean and neat. They have a private beach in front of each of the cabins. The hammock, sand and the beach are the ideal way to spend a relaxing day. There are many paid and free activities like canoeing, snorkelling, fish feeding available throughout the day. The staff make you feel welcome and loved always. They are super helpful and smiling. I was hungry before dinner and they promptly gave me free biscuits😁 Loved their hospitality, the welcome and good bye songs! The food is yummy and not too expensive considering there is no other option on the island.

Stayed in September 2022

The menu was a little limited, I was expecting more traditional and fresh seafood.

We loved the peacefulness. The staff were so friendly. I took my two teenage boys who were totally looked after by the staff. The Sunset cocktails were a highlight and our Bure on the beach was just gorgeous.

Stayed in September 2022

Well, food! Food is the only reason why I couldn't rate this place 10/10. This said, Bella, a new director, just joined the island when we were there and transformed the place within a week to much higher standards. There is still room to grow, but I have seen what Bella can do in a week, so I am confident that this will (and frankly it must) improve! If food is improved, there is no question that we will come back! FYI: The big portions and food waste stopped long before we came (see other reviews).

Everybody is just so amazing. Lucy (server) was fun to work with each and every day. Mr. T (activity guy) created cool activities every day and helped to arrange whatever we desired. So did the reception staff and everyone else. Everybody is always smiling, always helpful and always seems genuinely happy. The cleaning personal tried to help us to get a coconut from the tree, unsuccessfully: Without asking or charging for it, she came back 5mins later and brought us some coconuts, which was such a considered and wonderful surprise. If you like it quiet and charming, then this place is just for you. We stayed in the ocean front room, which was super clean, perfect view and very comfortable. In front of the room there were lounge chairs and a hammock, what can you ask for more? Snorkeling is stunning right next to the hotel. Reef where the eye can see! Fishes everywhere. Perfect water quality and super warm waters. My underwater camera handle broke and I was 100% sure that I couldn't get a replacement for it on the Island... well that sucks! However, everybody told me to speak to Isoa, the handyman on the on Serenity Island! Isoa took the handle and camera housing and brought it back a couple hours later with an improved and handmade handle! A handle that will last longer than the handle I had before. He didn't take any money or anything else for it, the only thing he said was "You are on my Island, and I want to look out for you and ensure you have a great time" - wooow! The handle Isoa made will travel with me around the world and always remind me of Serenity Island and all the wonderful people we met! And in addition, a palm tree was planted right in front of our room, with our names engraved for a special celebration we had! Just beautiful!

Stayed in September 2022

Nothing

Staff were amazing, nice and close to the mainland, food was yummy. Room on the beach with a great view.

Stayed in September 2022

This is the place to go when your purpose for travel is to relax and unwind. The staff are the best - friendly, accommodating, hardworking fun and helpful. There is no loud music playing that makes the place perfect to reflect and unwind. Serenity Island felt like home! The food was great although hopefully, breakfast can be much more improved. I already miss Serenity Island the staff! Thank you for making my time very memorable!

Stayed in September 2022

Continental breakfast for the all inclusive option was really small... just bread, coffe and fresh fruit.

Absolutley a very good experience, the staff was super nice and the location very beautiful. We stayed in the beachfront Bure and it was very big and the view amazing, but also the gardenview bure are pretty good and with the best beach of the island really near by.

Stayed in September 2022

Some things were in need of renovating on the island, and could tell that they had been damaged preciously however this did not impact our stay. Showers were not hot.

The location is beautiful, the bures are clean and waking up in the morning to the waves was lovely. The staff were so friendly, it was my birthday whilst there and they made it so special! Just the most amazimg location.

Stayed in September 2022

Use of WhatsApp for communication s.

Serenity island is beautiful. So laid back and relaxing. Loved the beach bures with the waves lapping gently on the white sand shore only a few metres away. The staff were super friendly and it was great how they sang to greet everyone on arrival and departure, as well as every night after dinner. I also was impressed how they catered for my Coeliac Disease (gluten free diet). The chef was quite knowledgeable about it and the staff were well-briefed.

Stayed in August 2022

small, quiet little resort and very relaxing.. snorkel right at the front of the Bure, what more can one need

Stayed in August 2022

water equipment needs updating eg SUP’s

amazing location, beach Bure was very comfortable

Stayed in August 2022

More respect from management for the high quality staff and the work they do in difficult covid times.

We loved the friendliness and how attentive the staff were. The bed was so comfy! The meals were delicious, the inclusive meals were great value. We loved the 'serenity' and the location and especially the service. Sammy, Albert, John and Kamo were amazing! The cultural shows included and especially the goodbye song so appreciated.

Stayed in August 2022

The facility was extremely rundown! it needs lots of maintenance done.

The actual beach & island was beautiful and peaceful.

Stayed in August 2022

No snacks, would have bought these at an extra charge but none available The breakfast included wasn’t the best - the napkins / tin foil weren’t enough to keep the flys off. Invest in some proper covers for food that’s left out. We caught a glimpse of the staff living quarters, the owners need to update this for their staff. The staff seemed perfectly happy but given they spend so much time on the islands they should be given a revamp as they deserve it!!

Amazing staff Beautiful beachfront room with private hammock - go for beachfront instead of garden if you can! Good snorkelling Great to have all the activities planned every day at no extra charge Good Wi-Fi compared to other islands, even Wi-Fi in the room Saw a picky review about there being no marmalade - the lovely staff have since added THREE homemade marmalades to the menu so are clearly listening to feedback :)

Stayed in August 2022

Over priced, facilities very tired

Location, beach front room

Stayed in August 2022