Naama Bay, 45214 Sharm El Sheikh, Egypt
#47 of 153 hotels in Sharm El Sheikh
Guests' ChoiceBased on 1607 hotel reviews
8.6Cleanliness
8.6
Comfort
8.7
Location
9.4
Facilities
8.6
Staff
9.1
Value for money
8.5
Free WiFi
8.1
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End of dialog contentReviewed: 26 March 2023
Geir
NorwayFirst impression was not good, after the first night I would rate the hotel as a 3,5 star and not a 5 star hotel. I did not get the sea view I paid for, I got 2 single beds instead of 1 double, the fridge was not cold - the cooling element was burned, the drain of the sink was blocked and they had to send the plummer a few minutes after I checked in, the sink tap sprayed water everywhere (like on my pants), the room had a wobbeling chair etc Then I changed my room - and the overall impression improved a lot. Still there is a lot of things that should be improved in a high end hotel like: WiFi was absolutely hopeless - I called the reception more than 10 times to complain, before they sent a "guy from IT". Breakfast should be until 11.00 and not just 10.30 - after all people are on holidays. The espresso in the breakfast area was just "silly", and nothing like a real espresso. Strange tasting coffee. You would expect more from a 5-star hotel... But, the location is absolutely the very best, and the view from my terrace was pretty good after I changed my room too.
Stayed in January 2023
Reviewed: 23 March 2023
Adel
IsraelThe team try all the time to help the custemers Special hussein and ibrahim from the reception . Abdo from the animation team is also a graet person
Stayed in March 2023
Reviewed: 21 March 2023
Ahmed
EgyptSuper friendly and professional staff specially front office department the service was excellent ☺️help with any requests ☺️ thnx alot .
Excellent Accomodation,location is perfect and room was excellent .
Stayed in March 2023
Reviewed: 19 March 2023
Mohamed
Egyptnothing
big and clean
Stayed in March 2023
Reviewed: 16 March 2023
Nabeela
United KingdomLovely clean hotel, with amazing staff! Location is perfect as it’s in central Naama bay, close to all shops and entertainment.
Stayed in March 2023
Reviewed: 9 March 2023
Adventure
EgyptAmazing location, Access to the downtown and cornich, Surrounded by restaurants and Cafes and good places for entertainment. Staff are very friendly. Good price for good value. Good facilities and restaurant. Cozy bedroom and clean.
Stayed in January 2023
Reviewed: 6 March 2023
Tatevik5
ArmeniaClean rooms and area. Friendly and kind stuff. Wide variety of food and very tasty. There is 5 minutes walking distance from the hotel to the beach, water is clean, bar available. Super friendly animation team ready to make your day both on the beach and in the hotel area.
Stayed in March 2023
Reviewed: 5 March 2023
Diane
United KingdomOnly stayed 2 nights
Everything
Stayed in March 2023
Reviewed: 2 March 2023
Mohamed
Egyptsome of the staff loud voice
the overall experience was very good
Stayed in February 2023
Reviewed: 1 March 2023
Ma
Saudi ArabiaThere is a small problems in the bathroom area which is a water leaking on the floor
Near in everything and very comfortable
Stayed in March 2023
Reviewed: 27 February 2023
Ghada
KuwaitThe furniture could be better
The location is amazing close to every thing in the heart of Namma bay
Stayed in February 2023
Reviewed: 25 February 2023
ايمن
MoroccoThe wi fi not working properly, the room service not cover everything
The location is excellent,view of rooms excellent as well,
Stayed in February 2023
Reviewed: 24 February 2023
Harrison
Egyptnothing.
The staff are super friendly and made me feel really welcome and satisfied during my stay. Mostafa and Wael were amazing on the lobby bar and the drinks were great that they made. Alaa Mohammed was fantastic on reception and really made sure that my stay finished great. The waiters and the pasta chef in the main dining area always checked in and made sure everything was good and that I was happy.
Stayed in February 2023
Reviewed: 17 February 2023
Abdo
Egyptthe staff is wonderful, all of them, in the reception, restaurant or the bar. the manager is awesome person, they distributed Christmas gifts on all guests. the rooms are clean. the location is fantastic
Stayed in December 2022
Reviewed: 15 February 2023
Mohamed
EgyptNothing everything is k
Wonderful and happy hotel
Stayed in February 2023
Reviewed: 14 February 2023
Albanna
JordanMaybe it was not a big deal but I didn't like it that the neighbouring casine was noisy during the late night hours
Amazing hotel , professional stuff , esp. The receptionist Mohammad Omar , he was very helpful and kind , the hotel is in the center of the city , clean beach
Stayed in February 2023
Reviewed: 13 February 2023
Munaf
PakistanThere was no tissue box in the room which should have been there being one of the basic requirements.
Breakfast was very nice and has lot of variety. Staff attending were co-operative and helpful.
Stayed in February 2023
Reviewed: 10 February 2023
Avraham
IsraelExcellent location in the middle of the town
Stayed in February 2023
Reviewed: 5 February 2023
Aliaa
Egyptnothing ,all was great
the room was so clean and comfortable ,the view is amazing and the wifi is so fast❤️
Stayed in February 2023
Reviewed: 25 January 2023
Dimitrios
GreeceHotel was full of Russians and therefore everything was in Russian for them . Children animation songs Russian, 80% of music in hotel beach Russian and generally we felt we were in Russia for vacation . Most and more important is how rude we’re the Russians to all the local staff of the hotel ,skipping food lines on breakfast etc.
All 3 pools heated.Amazing friendly staff.Top location in the middle of Naama Bay with ALL the facilities!
Stayed in January 2023
Reviewed: 24 January 2023
Robert
United Kingdombrilliant facilities. heated pool was amazing and the staff couldn’t do enough for me. specially Ahmed on the front desk
Stayed in January 2023
Reviewed: 19 January 2023
Jess
MalaysiaLocation of the beach but not so important
Very good hotel
Stayed in January 2023
Reviewed: 15 January 2023
Yalla
United Statesthe location, desk service in particular were amazing. Initially I was not satisfied with the room choice/view but the thanks to Husain and his team they changed my room at no cost. exceptional service and will definitely consider this place in the future.
Stayed in January 2023
Reviewed: 14 January 2023
Gianni
ItalyWi fi
Torneremo sicuramente a sharm al naama bay!!! Fantastic hotel
Stayed in January 2023
Reviewed: 12 January 2023
Ahmed
Saudi ArabiaNone.
Excellent service. I would like to thank Mr Alaa for the excellent experience. Everything was smooth and we checked in early without extra fees. Room was excellent with sea view(upgraded also without extra fees). Lovely beach. Delicious food.
Stayed in January 2023
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