Alex - Marsa Matrouh, 51718 Marsa Matruh, Egypt
#19 of 52 hotels in Marsa Matruh
Guests' ChoiceBased on 10 apartment reviews
9.4Cleanliness
9.0
Comfort
9.3
Location
9.3
Facilities
9.3
Staff
10.0
Value for money
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 10
Reviewed: September 23, 2023
Sherif
EgyptLocation is too far from services (restaurants..etc)
Clean and spacious
Stayed in September 2023
Reviewed: September 8, 2023
Mohamed
EgyptIt could have been more clean There was a bad smell in one of the toilets
The place was very nice The beach is amazing Omar was super helpful and nice even when we asked for many things at different times of the day he was always supportive
Stayed in September 2023
Reviewed: August 12, 2023
Farah
EgyptRoof area, compound is nice, very helpful team specially Omar
Stayed in July 2023
Reviewed: August 7, 2023
Mazen
EgyptJust book it and yoy will enjoy Omar is also a great host and accessible nearly 24/7
Stayed in August 2023
Reviewed: July 23, 2023
Dina
EgyptNothingg
The stay was amazing We took the 3 bedroom apartment ...the furniture was modern and simple all the apart. Air conditioned..gold car every 30mins to take u to the beach..which was ceaser bay resort beach..the swimming pool.was soo clean and exactly less than 1 min walking from the garden..i recommend Amr elshazly the guy who took our responsibilty since we arrived is amazing cooperative friendly and very decent..everything we told him was there. Thankss soo much
Stayed in July 2023
Reviewed: July 24, 2022
Hamza
EgyptThere were so many flies inside. highly recommend bringing fleet or insect repellent with you.
it’s a new modern property. Very cozy and relaxing. the beds are comfy and the kitchen and bathroom are well equipped.
Stayed in July 2022
Reviewed: July 12, 2022
Hassan
EgyptThe sea was on black flag for most of the time
The person who passed to me the property was very passionate , I kept delaying my arrival and he was very understanding , he was reachable for anything I needed
Stayed in July 2022
Reviewed: July 26, 2023
Anonymous
EgyptCheck in is a bit late, however staff was flexible with checkout times
Beach was amazing- staff was friendly and nice and very cooperative.
Stayed in July 2023
Reviewed: August 27, 2023
Omarmounir
EgyptThere are no comments available for this review
Stayed in August 2023
Showing 1 - 10
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content