There was no mini fridge in the room. The power sockets and lamp was only on one side of bed, so nor too comfortable for two people. Main dishes for breakfasts stays same each day (at least in our 2 day stay)

Nice room, enough space to sit, sleep, and relax There was a free bottle of mineral left in the room. The room had a special tablet for service description, a city tourist attractions list, and even the possibility to read newspapers from around the world (including Lithuania). The breakfast was really great.

Stayed in May 2024

Receptionist cold attitude

Clean and tidy

Stayed in May 2024

The bathroom is ill-conceived. The hair dryer is cheap, loud, inefficient. The shower cannot be fixed properly. Hand gel is uncomfortable to use.

Good staff, clean, convenient location. We arrived early for check-in time, but the room was already ready and we were graciously checked in at no extra charge

Stayed in May 2024

Everything was good

I really liked the breakfast, the food was better than in other hotels with a higher price.

Stayed in May 2024

Close to historical center. Friendly staff. Good room

Stayed in May 2024

There is no refrigerator in the room.

Comfortable room. Great breakfast. At walking distance from the center. Polite personnel.

Stayed in May 2024

Nothing

Very luxury

Stayed in May 2024

next to hotel is a field with garbage and rats. bathroom smelled from time to time. sheets of 1 bed were teared up. room needs some renovation: stains on the floor and walls, some broken things.

close to old town, good turkish restaurant very close. room was clean

Stayed in May 2024

No kettle to boil water for tea- only a coffee machine available. Shower cubicle was a bit old and smelt musty. Outside environment was drab with no proper shops nearby.

Clean room and nice breakfast available.

Stayed in April 2024

The hotel is situated outside the city walls on the south side. Street was dirty and to put it mildy a bit downtown with run down buildings. Avoid walking in by Frauentormauer as red light district. Otherwise a very pleasant stay.

Hotel staff very friendly and helpful. Room spacious. Beds comfortable. Shower hot. Lots of space for luggage. Substantial breakfast and lovely filter coffee (don't be confused if you only see cereals and fruit as there is another room with usual bread, full english and full continental with cheeses, ham, cakes etc. Very filling! Easy to get to on public transport. Suggest you get the 2 day ticket. S-Bahn close Kohlenhof and U-Bahn Plarrer nearest. Easy walk into city via city walls.

Stayed in April 2024

Properties around iOS bit run down.

Very friendly staff, convenient parking, very comfortable bed and close the old town.

Stayed in April 2024

Very helpful staff Good location although surrounding need to be tied up

Stayed in March 2024

The rude member of staff (Croatian) who off hand when we had the cheek to request a drink from the bar, snarling that it is takeaway only tonight

Location was good, most of the staff were friendly, housekeeping was good price was fair

Stayed in April 2024

No fridge in the rooms.

The location is near the historical center and relatively close to the central station. Free breakfast for kids. Friendly staff and clean rooms.

Stayed in April 2024

Location was excellent.

Stayed in March 2024

Hotel is double charging the night first, takes the money day before arrival, then ask to pay again for the stay with card before returning the original. Days later I'm still waiting, charged for 2 nights, staying 1 night. Bathroom light not working.

Close to town, tram 50m outside hotel

Stayed in April 2024

We've got a room at the end of the hall. May be this is why we had a very very poor and slow internet connection (almost no internet, to be honest).

Good location, about 15-20 minutes walking from old town. Clean room, coffee machine in the room, coffee for free, cosy bed, quiet place, parking available in the hotel, also much cheaper public parking nearby. In principle, free parking place on the street close to the hotel. Friendly staff. Very good breakfast ( though a bit expensive).

Stayed in April 2024

The beds were not bonded together and were splitting during sleep.

Extremely helpful staff at reception Cleanliness is prevalent everywhere Very easy to get to the old city center from here.

Stayed in March 2024

The hotel is surrounded by abandoned lands with debri so the sight is not the best but it is safe to walk around.

Not too far from main city center area. We used just to sleep. Easy to find. Comfortable bed, pillows and linens. We had a triple room. Photos are true to the place but a bit worn-out. Would rebook.

Stayed in December 2023

The bathroom was making a weird noise after switching on the lights

Stayed in March 2024

The area looked a little run down but that is just the economics of the world.

From the moment we arrived to the time we left we were made to feel welcome and appreciated by the staff, The receptionists were always so helpful giving us guidance and answering any questions even helping us sort out the trains to the Conference centre. The rooms were large and comfortable, With spotless facilities, the restaurant was large and never crowded. Breakfast was absolutely spot on with a large variety of food both hot and cold. The location for exploring the city could not have been better for us. All in all one of the best Hotel experiances we have had well done to all the staff and see you next year.

Stayed in March 2024

Our stay was for over 5 days and we were given only one bottle of water for the entire stay for a triple room. We had to purchase drinking water for each day which was not a likable thing to do as we should be entitled for a bottle of water every day for the length of the stay.

The breakfast was good although it was the same iptions every day. Maybe some additions could be made.

Stayed in February 2024

I booked a room with my husband and got separate beds :(

Good location, free parking around the corner

Stayed in February 2024

Good location - in walking distance from the city center. Friendly staff, clean and large rooms.

Stayed in February 2024