Monte Carlo, Monaco
Positive section of review
The location is incredible, the views are so impressive and it’s steeped in F1 history! The room was amazing and everything was such good quality! I need to know where they get those pillows from too!! Everything was super clean, they made a cake for my partners birthday and the pool was beautiful! On one day they even took us to their private beach! Must ask!
Negative section of review
The Nikki beach pool staff were rude. They are not the Fairmont staff though. The fairmont staff were incredibly polite and kind!
Monte Carlo, Monaco
Positive section of review
Clean, friendly and courteous staff, food and drinks were amazing from the room service to the breakfast and dinner at La Mome
Monte Carlo, Monaco
Positive section of review
Excellent location, well equipped. Incredibly convenient for Monaco track access and iconic sites of the city.
Negative section of review
Main bed is up a ladder, it’s fine but you need to be aware of that if you are less mobile. The sofa bed is very uncomfortable as a bed.
Monte Carlo, Monaco
Positive section of review
everything perfect. modern design hotel in perfect place worth the money
Monte Carlo, Monaco
Positive section of review
Clean. Good communication. Great experience.
Monte Carlo, Monaco
Positive section of review
Bed and the breakfast plus location
Negative section of review
Nothing
Monte Carlo, Monaco
Positive section of review
Location, quiet and accommodating
Negative section of review
The Bathroom needs updating
Monte Carlo, Monaco
Positive section of review
There is nothing I like...
Negative section of review
The host sent her daughter to meet us to get the key. They do not want me to pay via booking.com, but instead to pay cash. In today's electronic money era, I don't carry enough cash and then we agreed to pay by PayPal. I made the payment Euro 250 by PayPal but the host was not happy because there was a service charge of Euro 12.50 he had to pay. He refunded the payment to me and ask me to pay Euro 250 again plus the service charge of 5%. I told him that I need to see the refund inside my bank before any further payment and he did not agree. We kept on arguing for 1 hour and he insisted I make another payment + service fee. I drove 4 hours to arrive at the place and i must say i am so disappointed as the place is inside an OFFICE building. The host is so mean and unreasonable that they won't let me rest after all the driving to Monte Carlo and bugged me with another payment as they don't want to pay their bank fees. They can't even wait a few moments for me to confirm the refund is done. This host and place is terrible and unless you want an unpleasant stay in this beautiful city, you know well if you should pick this place.
Monte Carlo, Monaco
Positive section of review
Great location
Negative section of review
The staff is not at the level of a 5* palace establishment
Monte Carlo, Monaco
Positive section of review
Localization