Pembroke, Bermuda
Positive section of review
We loved the cleanliness, thought to detail of clients' comfort (from coffee to pot, hairdryer to firstaide kit, papertowels, beach stuff, soaps & lotions, décoration...but above all that ...the warmth and kindness of the owners beginning to end. Felt comfortable, in full security, connected wifi and varied television, close walk to town...our needs were comprehended & met. Thank you so much!
Negative section of review
Nothing
Bermuda, Bermuda
Positive section of review
The most amazing place for location and peace and quiet. Hardly saw another soul on the pristine pink sand beach and coral reef. Really enjoyed the snorkelling! My villa was amazing and far too good for a business trip (I could've fitted all my colleagues in there with me!) The place will be even better once all the pools and the new restaurant are ready.
Negative section of review
If you are looking for atmosphere it probably isn't the place for you. I sat at the bar one night on my own (no-one else in there) and in fact it sometimes felt like a ghost town. But great for seclusion! As a Brit I quite enjoyed eating breakfast in the rain on the terrace by the pool but others didn't seem so keen! I was at work a lot of the time but wish I could have tried the yoga. The food was fine but limited and I would have loved a smile and a kind word from the serving staff (had great chats with the gardener though- what a lovely man!)
Hamilton, Bermuda
Positive section of review
Facilities are great - especially when travelling with young children. The staff are very attentive and really go the extra mile. We have been coming back every year for the last four years and will continue to!
Negative section of review
Value for money is the only downside, but it is in line for prices you pay for this calibre hotel throughout the island.
Southampton, Bermuda
Positive section of review
Everything. Lisa and Charlie have thought of everything. The property is beautiful; the garden and outdoor seating areas are fabulous. It’s just perfect!
Negative section of review
Nothing. Having to leave was the only thing we didn’t like.
Hamilton, Bermuda
Positive section of review
Staff were friendly and efficient. Fairmont Gold lounge is exceptional.
Negative section of review
Everything was fine.
Somerset, Bermuda
Positive section of review
Great stay great location great staff
Negative section of review
Beach towel accessibility
Tuckerʼs Town, Bermuda
Positive section of review
Room was clean and comfortable
Negative section of review
Construction immediately outside room starting at 7am.
Mount Pleasant, Bermuda
Positive section of review
Lovely room (suite).
Negative section of review
breakfast service was slow and expensive, (no buffet option).
Chelston, Bermuda
Positive section of review
Nothing at all
Negative section of review
Myself and my friend both got catarrh from the stuffiness and bad smell from the room. The room appears to have been locked up for a long time without being aired. It was suffocating. I couldn’t sleep on the bed on the first night, we opened the door facing the pool side for the most part of the night to let fresh air in. The exterior and everything doesn’t work the amount paid at all. Breakfast was a joke. Nothing made any sense.staff were nice and friendly but over all, I am disappointed!