La place saint Michel

Stayed in May 2024

No breakfast for early departures.

Close to the airport. Modern, comfortable and secure.

Stayed in April 2024

Outdated furniture. My bed broke on last day there

Ample size room in a great location.

Stayed in March 2024

Internet connection was not good

Cleanliness,Staff well responding and good location near the airport

Stayed in March 2024

The restaurant staffs , really don’t care about their job . They are Very slow . To them they got all the time of the world and they assume everyone has free time

Clean and beds were very comfy , customer service was exceptional, the receptionist are all top top .

Stayed in January 2024

Very slow service, no bath towel available for about three days

Location

Stayed in December 2023

The water supply that was cut off twice during my Seven days stay at the hotel .

Its clean and on a strategic location, staffs were very helpful and we felt safe around everyone

Stayed in January 2024

The hot water in my room had to be repair everyday. I stayed for a week and they have no automatic refill of supplies such as replacing the water, toilet roll, tea tray etc. No daily request if room cleaning/ emptying of the bins were required unless you requested. The rooms had only one key for an executive suite. Which is not good when staying as a family. Toilets had no hand washing soap. I had to buy my own. Breakfast option was only eggs, nothing else. So very difficult to eat paid for breakfast for the week. Phones in the room was not working which means for any need, I had to go down to reception to make requests for repairs, toilet paper, etc. @marriot team, you really need to expand the breakfast options. Even if it just to add toast and two types of cereals, it will be beneficial for people staying more than a day or two.

Staff was very friendly and helpful. From the security person to the restaurant staff, most were professional, friendly and had good customer service. Repair services were prompt. The option of airport pick up with the van is very good. If new to Douala, the reception team provide excellent support, advice on better means of transportation around the city. The laundary/dry cleaning service adjacent to the hotel is amazing and very much needed for longstay.

Stayed in December 2023

Very good location, super close to both the airport and several large supermarkets and shopping centers. Staff was very helpful and polite though out the entire property, always willing to assist. Felt very safe at the property at all times. Rooms were a good size and clean.

Stayed in December 2023

The beds were very comfortable. The staff was very nice. I felt very taken care of

Stayed in December 2023

I didn’t enjoy the lunch buffet. My food was cold.

The sausage omelets were delicious.

Stayed in October 2023

In bathroom, water splashes across to the toilet bowl area/ no separation .

Good location, clean rooms, polite and helpful staff. Restaurant located inside hotel.

Stayed in September 2023

The cleanness and the spacious room, Very supportive staff and The location is close to airport(great for short transit as well).

Stayed in August 2023

No WiFi in my room

Breakfast was great.

Stayed in August 2023

The lady at the front desk on the evening shift is not professional. I paid my entire stay amount and she did not give me any invoice. When I asked for the invoice- she said she will keep it ready in the night and I can collect next day morning. Next day morning - there was no invoice prepared. The man at the front desk could not access the invoice !! He said he will mail it to me. But now more than 24 hours have passed after my check-out and I still do not have that invoice!

Airport Shuttle service was excellent and was my main reason for choosing this place. The gentleman at the front desk who checked me in was very helpful. I told him that I have to leave hotel early morning next day at 6:30 am -- and he arranged the airport shuttle for 6:30 am exactly and even sent me a room breakfast very early at 6:00 am. Rooms are spacious and wifi connection is reasonably good.

Stayed in August 2023

No separation between shower and toilet.

Proximity to the airport with shuttle, comfortable bed and nice decor.

Stayed in August 2023

The driver for the free airport shuttle could not be contacted, so we had to book a Yango taxi ourselves.

We got a bonus upgrade to an executive suite.

Stayed in August 2023

nothing

Professional reception staff always smiling, daily cleaning of rooms, calmness, everything is good from the guard at the door to entering the room, I will come back

Stayed in August 2023

Restaurant could do better.

Nice bakery, Nice shawarma, easy to get a cab. Good matteras with basic room service; phone, hot water.

Stayed in August 2023

Too much bling for my taste but I did not mind as it was comfortable bling.

I liked the size of the room, comfortable bed and pillows. I also liked the proximity to the airport and the soundproof room despite the busy intersection outside.

Stayed in May 2023

I was a little disappointed with the breakfast.

I loved the size of the bed, big and clean room. Receptionist upon my check-in was amazing.

Stayed in January 2023

The shuttle pick was on time,the staffs are friendly and professional too,room was spacious

Stayed in January 2023

the room and staff

Stayed in January 2023

Just that the surrounding it is loud during the day because it is at the middle of the city

The position not far from the airport and very accessible,excellent receptionists,very bilingual

Stayed in November 2022