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Reviews of Djeuga Palace Hotel 4 stars

917, rue NARVICK 1045, Yaoundé, Cameroon

#62 of 103 hotels in Yaoundé

Guests' Choice

Review score

Based on 78 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    8.2

  • Facilities

    6.7

  • Staff

    7.5

  • Value for money

    6.4

  • Free WiFi

    5.2

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Showing 1 – 25

  • Reviewed: 19 May 2024

    7.0
    location & hotel standard fit for a mens get together for few days - relatively good rooms & service
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights

    The choice of food was limited in my opinion at breakfast and dinner - and we had to repeatedly warm our food up as it was not kept warm adequately. The A/Cs in standard rooms need to be effective in a warm country

    The room we eventually got was an upgrade on the rooms we booked as the A/Cs were not effective - so our standard rooms were no good - the upgraded rooms were more the standard we'll be used to. The service was good in the main but some of the reception staff could be abrupt - maybe a language issue? The concierge was hospitable as was a man at the restaurant who sought to ensure we were satisfied by keeping the service going as long as we were there!

    Stayed in May 2024

  • Reviewed: 11 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    unpleasant odour from the bathrooms, chair cushions used up and falling curtains when pulled open

    good

    Stayed in April 2024

  • Reviewed: 20 March 2024

    6.0
    Won’t repeat
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    WiFi is the worst, but it’s everywhere not only at the hotel. I expected better service for a 4* hotel, mainly due to the price paid (at the level of any Europe hotel)

    Good location as per my needs (work)

    Stayed in March 2024

  • Reviewed: 27 November 2023

    8.0
    Excellent hotel, clean, well located and with good facilities. Very friendly staff
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    nothing, all was fine

    Excellent choice and delicious.

    Stayed in October 2023

  • Reviewed: 19 October 2023

    7.0
    easily accessible hotel in the city centre
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    internet is very weak and some maintenance might be required in the rooms. Compared to other hotels in Yaounde in the same category the price for food is a bit higher

    in the city center this hotel is easily accessible.

    Stayed in October 2023

  • Reviewed: 19 July 2023

    6.0
    Not impressed.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    I don’t think it was great value for money. Also it would be necessary to do some capacity building of the personal in the reception. At the moment they were not very service-oriented. Also we could hear the Disco throughout the night in the rooms.

    Very central. Easy option as the conference I attended was organized in this hotel.

    Stayed in July 2023

  • Reviewed: 12 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Excellent but a litle expensive -- should be cheaper for residents

    Stayed in June 2023

  • Reviewed: 9 March 2023

    7.0
    I had a good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was too basic

    location

    Stayed in March 2023

  • Reviewed: 15 February 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    After a change of plan leading into checking out a day earlier, the forfeiture of my days accommodation payment.

    The room was nice and spacious. The reception was quite good

    Stayed in February 2023

  • Reviewed: 13 February 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Noise from the sports complex, surrounding businesses, and neighboring rooms. The gym is not maintained (dirty, no towels, no water, old equipment) My room did not have a good working space.

    The hotel is easily accessible and is in the heart of the city

    Stayed in February 2023

  • Reviewed: 4 February 2023

    8.0
    In general it was ok
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    Bed mattress quite hard and TV not in proper working order

    Excellent breakfast

    Stayed in February 2023

  • Reviewed: 27 October 2021

    6.0
    Good
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 5 nights

    The wifi was not great

    The breakfast was excellent and it combines local food and intercontinental breakfast.

    Stayed in September 2021

  • Reviewed: 6 September 2021

    8.0
    GOOD
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Taxi driver outiside Hotel

    FOOD

    Stayed in August 2021

  • Reviewed: 7 July 2021

    7.0
    My stay was a memorable one. Though, it was not my first time staying in the hotel
    • Business trip
    • Group
    • Double Room
    • Stayed 4 nights

    Staff responses need improvement

    Both breakfast and location are good

    Stayed in June 2021

  • Reviewed: 16 May 2024

    5.0
    Never met my expectation as portrayed online
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Very very old shuttle that picked me from the airport.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Great
    • Leisure trip
    • Group
    • Triple Room with City View
    • Stayed 3 nights

    Wifi

    Great

    Stayed in April 2024

  • Reviewed: 24 February 2024

    4.0
    Read this before booking. It's not fair to spend a huge amount of money for a bad room.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The beds were really bad. Room 518 bed is broken, and they still kept us inside. The bed quality is very low. They have joined 2 single beds into one with a middle, which keep moving apart. The bedsheets were very brown and no mattress protectors. The bedsheets were light, and as the mattresses moved, the bedsheets came out from the mattress. The toilet had no toilet seats. The shower pressure was really poor. There is no Internet on site even though I had some urgent work to do, I could not do the work due to no Internet on site. We complained, and nothing was done. They really need to update their beds because I now have serious back ache due to the condition of the bed. This is really not fair in customers. Paying huge amount of money and can not have a basic good night sleep.

    The buffet breakfast was a good mix of everything

    Stayed in February 2024

  • Reviewed: 18 February 2024

    2.0
    Very poor
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    AC not working had to change the room three times

    Dirty and no AC

    Stayed in February 2024

  • Reviewed: 25 October 2023

    5.0
    Could do better
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The rooms are little outdated and sometimes have a stron smell of detergent or cigarettes.

    The location is great

    Stayed in August 2023

  • Reviewed: 16 October 2023

    2.0
    Have waited 45min after calling for a room service .End up going to the lobby myself for my service.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Services

    Location

    Stayed in October 2023

  • Reviewed: 16 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Facilities are not up-to standard for a four star hotel. Toiletries are basic. There was no fridge in the room, and no drinking water was provided. The tap in the bath was out of order. We had to wait for several minutes for hot water to flow.

    The location is good

    Stayed in August 2023

  • Reviewed: 3 July 2023

    2.0
    Not good at all
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Too much noise. The reastaurant was not good.

    I did not like the breakfast. The location was awful . Too much noise from the nightclub downstairs.

    Stayed in July 2023

  • Reviewed: 29 June 2023

    4.0
    Definitely long past it's glory days. Standard has gone down and overpriced
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    In the room, problems with shower and it took 2 days before it was fixed. Some of the wall light switches and electrical sockets had fallen off and not been replaced so could not be used, same with the switch to regulate the A/C... Drunk and very persistent people hanging out just outside the entrance in the early morning, harassing hotel clients waiting for their drivers, then hanging on the vehicles that came to pick up guests and without any intervention by the security guard. Not priceworthy

    Stayed in June 2023

  • Reviewed: 9 May 2023

    3.0
    won’t return
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    very noisy room bad quality of air

    location

    Stayed in April 2023

Showing 1 – 25

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