Reviews of Castaway Resort 3 stars
Arorangi Beach Main Beach Road,Arorangi, Arorangi, 0000 Rarotonga, Cook Islands
#81 of 124 hotels in Rarotonga
Guests' ChoiceReview score
Based on 272 hotel reviews
8.4Score breakdown
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Cleanliness
8.9
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Comfort
8.7
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Location
9.0
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Facilities
8.3
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Staff
9.5
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Value for money
8.4
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Reviewed: 22 November 2022
Leah
New Zealand1 review8.0“Fantastic budget option for a large group!”- • Leisure trip
- • Group
- • Three-Bedroom House
- • Stayed 4 nights
- • Submitted via mobile
Water pressure was not good enough to run both showers at once. This made things difficult with such a large group. Also, washing machine present but no provided laundry detergent from what we could see.
Heaps of space for 8 of us in the beach house, really unique place to stay. Loved it!
Stayed in November 2022
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Reviewed: 13 November 2022
Robert
Australia7 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Two-Bedroom Suite
- • Stayed 6 nights
- • Submitted via mobile
The two bedroom air conditioned apartment with ensuite, ceiling fans, lounge, kitchen & balcony overlooking the pool, was spacious & clean. The location was great to watch the sunset on the beach whilst sipping a cocktail from Wilson's Bar. The staff were friendly & food was good.
Stayed in November 2022
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Reviewed: 13 October 2022
Roseanne
New Zealand52 reviews4 helpful votes7.0“location is great but could be so much better”- • Leisure trip
- • Group
- • Three-Bedroom House
- • Stayed 8 nights
- • Submitted via mobile
very basic facilities, sub-standard level of maintenance, pricey food and poor to average level of service.
The location, size of the beach house with great balcony and view. also great Japanese menu.
Stayed in October 2022
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Reviewed: 8 October 2022
Marius
New Zealand22 reviews9.0Superb- • Leisure trip
- • Couple
- • Villa with Sea View
- • Stayed 7 nights
- • Submitted via mobile
Nothing that really bothered us.
Proximity to airport and good snorkeling spots. Cleanliness and daily housekeeping. Very friendly and informative hosts.Perfect for couples. Excellent restaurant with beach bar. Some good live performers on selected nights. Will definitely stay there again.
Stayed in October 2022
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Reviewed: 4 October 2022
Debbi
New Zealand26 reviews1 helpful vote7.0“we enjoyed our stay at castaways”- • Leisure trip
- • Group
- • Three-Bedroom House
- • Stayed 7 nights
- • Submitted via mobile
everything was good
the beach house was great for our family to be able to be together in one space
Stayed in September 2022
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Reviewed: 29 September 2022
Peter
New Zealand7 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Villa
- • Stayed 10 nights
Health & Safety are key concerns in NZ. Restaurant flooring potentially hazardous due to plank unevenness and low lighting levels in evenings (almost tripped several times). Disappointed with 3.5% added for credit card payment that seems quite common in Raro.
Pool was good albeit modest in size. Breakfast Fine. Room cleaned frequently - thanks. Welcome package of water & milk. Hot water on tap as solar switched on for us prior to arrival
Stayed in September 2022
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Reviewed: 11 September 2022
Pat
New Zealand4 reviews9.0“highly recommend”- • Leisure trip
- • Couple
- • Villa with Sea View
- • Stayed 5 nights
- • Submitted via mobile
main bar manager was not that friendly no customer service
excellent location, cleanliness, food, no rooster’s 😁 happy hour , friendly and helpful
Stayed in September 2022
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Reviewed: 11 September 2022
Cecile
New Zealand13 reviews8.0“A happy, comfortable resort”- • Leisure trip
- • Group
- • Studio with Pool View
- • Stayed 4 nights
- • Submitted via mobile
The showers were slippery in the units. The units were a bit small.
An excellent supply of everything imaginable. Lots of fresh fruit. We had the complimentary breakfast which was more than ample. Nice open-air but covered dining with lovely sea views. ALL the staff were friendly and happy. The king beds were fabulous for us oldies. The units were spotless Loved the poolside units.
Stayed in September 2022
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Reviewed: 6 September 2022
Alida
New Zealand3 reviews3 helpful votes7.0“We had a lovely holiday despite the damage to the rental car.”- • Leisure trip
- • Group
- • Villa with Sea View
- • Stayed 6 nights
The parking area beside the complex was not very good. Most of the time the light there wasn't on, the ground was uneven to walk from the car park into the complex through the restaurant area. Worst of all was the concrete area where we tried to park the car on. Some of the concrete was broken and lifted up under the wheel, thus damaging the rental car. My husband was not very happy with the receptionists reaction when she told him that she herself wouldn't park there!
We were very satisfied with the breakfast and our room was lovely. The staff were very friendly and helpful.
Stayed in August 2022
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Reviewed: 3 September 2022
Leeanne
New Zealand25 reviews2 helpful votes9.0“Had a wonderful stay, would stay there again.”- • Leisure trip
- • Couple
- • Studio with Ocean View
- • Stayed 6 nights
Not a major issue the Wifi hotspot was a bit hit and miss. However we were able to hotspot from the Friendly mart across the road.
Ocean view studio - comfortable bed, good shower and self catering (which we did not use). We overlooked Wilsons Bar which was fine as it closed down at a reasonable hour and had the advantage of eating on our deck if the restaurant was fully booked (which it often was). The food was great could not fault it. Enjoyed watching the whales at breakfast time. Staff were amazing and very friendly nothing was any trouble.
Stayed in September 2022
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Reviewed: 22 August 2022
Diane
New Zealand26 reviews8.0Very good- • Leisure trip
- • Couple
- • Studio with Ocean View
- • Stayed 6 nights
- • Submitted via mobile
Pool was a bit cold so we didn't use it. However the weather wasn't great for swimming most of the time.
The location is great and so close to the beach. Staff and food were great.
Stayed in August 2022
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Reviewed: 17 August 2022
Antonio
New Zealand13 reviews2 helpful votes8.0“Nice stay with a great restaurant”- • Leisure trip
- • Couple
- • Studio with Ocean View
- • Stayed 5 nights
- • Submitted via mobile
A bit pricey but that’s probably a trend around the island.
Great location specially with the eastern strong winds. Good food at the beach side restaurant and great environment during dinner time.
Stayed in August 2022
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Reviewed: 10 August 2022
Brian
New Zealand129 reviews14 helpful votes8.0“Good location and friendly staff”- • Leisure trip
- • Couple
- • Studio with Pool View
- • Stayed 2 nights
- • Submitted via mobile
Breakfast very average. Need more choices. Tv poor reception but this is cooks. Surprisingly no shuttle to and from airport. Worse aspect of stay was noisy dogs at night and dogs hanging around bar.
Good location and ambience. Friendly staff. In house restaurant and bar.
Stayed in August 2022
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Reviewed: 24 July 2022
Harriet
New Zealand11 reviews7.0“We really enjoyed our stay, staff were fabulous, restaurant food was excellent with loads of choice, room was clean &”- • Leisure trip
- • Family with young children
- • Deluxe Two-Bedroom Suite
- • Stayed 6 nights
- • Submitted via mobile
Breakfast lacked much choice & coffees were extra $ Noisy at night in front rooms, traffic & dogs!
Clean & comfortable room with good A/C Restaurant and Bar were excellent Staff were fantastic Location was lovely
Stayed in July 2022
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Reviewed: 24 July 2022
Ashreen
New Zealand4 reviews8.0“Thank you for the pleasant stay 😊”- • Leisure trip
- • Family with young children
- • Studio with Ocean View
- • Stayed 4 nights
- • Submitted via mobile
Dishes and cuttlery need to be cleaned a bit better. Bathroom needs to be upgraded so water doesn't splatter everywhere as can become hazardous for falls if not drained/dried properly.
The hotel management (owners), front reception and kitchen staff were a pleasure to deal with. Very helpful and accomodating. Location was amazing and we were lucky to see some of the best sunsets and prettiest of night sky we have ever seen. Loved our villa and conveinece of it.
Stayed in July 2022
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Reviewed: 23 July 2022
Roger
New Zealand11 reviews8.0Very good- • Leisure trip
- • Couple
- • Villa with Sea View
- • Stayed 11 nights
- • Submitted via mobile
Not really possible to swim out from the beach
The staff, the restaurant, the view
Stayed in July 2022
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Reviewed: 20 July 2022
Hugh
New Zealand25 reviews8.0“Good value for money.”- • Leisure trip
- • Couple
- • Studio with Pool View
- • Stayed 2 nights
Facilities were tired.
Beach was great. Owners were great.
Stayed in May 2022
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Reviewed: 15 July 2022
Zalene
New Zealand10 reviews1 helpful vote9.0“Lovely spot would recommend”- • Leisure trip
- • Group
- • Studio with Ocean View
- • Stayed 7 nights
- • Submitted via mobile
Hotter showers
Very clean and tidy and super friendly staff
Stayed in July 2022
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Reviewed: 11 July 2022
Raewynne
New Zealand10 reviews8.0“Such time staying there. So welcoming. They even have a great little selection of books to borrow.”- • Leisure trip
- • Family with young children
- • Deluxe Two-Bedroom Suite
- • Stayed 5 nights
- • Submitted via mobile
Nothing.
Great location, wonderful staff and even better cocktails. Lovely beach for swimming.
Stayed in July 2022
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Reviewed: 8 July 2022
Alicia
New Zealand1 review8.0“fantastic spot with fantastic staff”- • Leisure trip
- • Couple
- • Standard Villa
- • Stayed 6 nights
- • Submitted via mobile
Not great for snorkelling or swimming
great sunset on the beach
Stayed in July 2022
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Reviewed: 5 June 2022
Shane
New Zealand6 reviews7.0“Awesome castaway resort”- • Leisure trip
- • Couple
- • Villa with Sea View
- • Stayed 9 nights
- • Submitted via mobile
The bed was perhaps too hard for me.
Location and restaurant. The staff were amazing.
Stayed in June 2022
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Reviewed: 1 June 2022
Anne
New Zealand1 review9.0“Great chilled place to stay with accommodating hosts and staff making everything easy for us”- • Leisure trip
- • Group
- • Three-Bedroom House
- • Stayed 9 nights
Not applicable
Friendly and helpful staff. Private and away from other guests so we were comfortable having our music up a bit louder knowing we were not disturbing anyone once we'd had a couple of Fanta's! Clean beach / bath towels whenever required.
Stayed in May 2022
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Reviewed: 13 May 2022
Linda
New Zealand19 reviews5 helpful votes7.0“overall our stay was good, we a family of 5 stayed in the beach house next to the resort and it was perfect for us”- • Leisure trip
- • Family with young children
- • Three-Bedroom House
- • Stayed 12 nights
- • Submitted via mobile
outdoor furniture in bad repair, lack of sun umbrellas just not what you would expect from a beach resort - beds were uncomfortable, the mattress was thin and you could feel springs. past time to be replaced?
the restaurant and location were great. the staff were fantastic, very welcoming and nothing was a bother
Stayed in May 2022
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Reviewed: 13 May 2022
Eddie
New Zealand5 reviews9.0“Had an enjoyable week and the staff really look after you”- • Leisure trip
- • Family with young children
- • Studio with Pool View
- • Stayed 8 nights
Eating on the beach at sunset was magical
Stayed in May 2022
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Reviewed: 7 May 2022
Jane
New Zealand11 reviews9.0“The friendly staff made us feel very welcome and loved the evening restaurant and food.”- • Leisure trip
- • People with friends
- • Villa with Sea View
- • Stayed 1 night
- • Submitted via mobile
small pool and parts of it were old like the breakfast area,
the staff were very friendly and obliging .
Stayed in May 2022
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