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Reviews of Castaway Resort 3 stars

Arorangi Beach Main Beach Road,Arorangi, Arorangi, 0000 Rarotonga, Cook Islands

#81 of 124 hotels in Rarotonga

Guests' Choice

Review score

Based on 272 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    9.5

  • Value for money

    8.4

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Showing 1 – 25

  • Reviewed: 20 May 2024

    7.0
    Good enough
    • Leisure trip
    • People with friends
    • Deluxe Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Food was more expensive than most other places we visited on the island, but the restaurant was busy every night so it must have been good.. Slightly disappointed there was no welcoming vibe at the bar/restaurant during the day to entice us to stay at the resort, instead we always went to other beachside places.

    Great beachside location with restaurant and bar options. 2 bed suite was big enough for our group and great to have 2 bathrooms. I guess the point of price difference with other 'resorts' is that Castaway is in need of an upgrade, though it is still fully functional as is and served its purpose well for us.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    eventful
    • Leisure trip
    • Group
    • Deluxe Two-Bedroom Suite
    • Stayed 8 nights

    All the dogs and humid heat

    close to beach

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Fantastic
    • Leisure trip
    • Couple
    • Villa with Sea View
    • Stayed 4 nights

    Very small selection of fruit for breakfast

    Staff were so friendly, helpful and always available. Beach and restaurant were great.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Great
    • Leisure trip
    • Couple
    • Villa with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    I found the restaurant to be first class, and the staff excellent ( mini & viani) always went out of their way to help. Our room was clean and serviced daily, all in all a1.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Loved the fact that it was a small adults only resort that was suitable for solo travellers.
    • Leisure trip
    • Solo traveller
    • Standard Villa
    • Stayed 7 nights
    • Submitted via mobile

    Unfortunately the property is on the coral reef side of the island, therefore not very suitable for swimming.

    Super comfortable bed and loved the refurbished room I stayed in (room#7) Aircon was excellent 👍🏼 Every meal I had there was delicious. All staff were brilliant.

    Stayed in March 2024

  • Reviewed: 7 April 2024

    8.0
    We thought the staff were fantastic.
    • Leisure trip
    • Couple
    • Studio with Pool View
    • Stayed 6 nights

    N/A

    All of the above.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Two-Bedroom Suite
    • Stayed 6 nights

    GREAT STAFF

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    Great stay no problems, friendly staff n clean facilities.
    • Leisure trip
    • Group
    • Standard Villa
    • Stayed 6 nights
    • Submitted via mobile

    Continental breakfast was light and all we needed with the option to buy a cooked breakfast if we wished. Location was great, not far from airport.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    The staff working at Castaway were the nicest people- so friendly and helpful, best service we experienced during all of
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    Staff were the best- friendliest and most helpful.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Overall, we had a great time, after the issues were sorted
    • Leisure trip
    • Couple
    • Studio with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    Got charged twice for wifi. I sent my flight details to the accommodation to make sure I had the right dates, they confirmed them, however at check in I was told I had made a mistake with them. They did accommodate the change, but I would rather have known in advanced

    Everyone remember my name, the staff were so friendly. The rooms were really nice and up to date. The pool was great

    Stayed in March 2024

  • Reviewed: 28 March 2024

    7.0
    Great staff in particular Mini, was nice and relaxing
    • Leisure trip
    • Couple
    • Studio with Pool View
    • Stayed 6 nights
    • Submitted via mobile

    Probably the high humidity didn't help but the room felt damp.

    Breakfast was OK had the continental each morning nice location

    Stayed in March 2024

  • Reviewed: 20 March 2024

    7.0
    Okay
    • Leisure trip
    • Solo traveller
    • Standard Villa
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast could be better. They don’t offer any kind of protein (ham, bacon, eggs, cheese…. Anything!). So is basically tea or coffee, milk and bread with butter or jam, and some fruits.

    Nice room, air conditioning was quiet , comfortable bed. Sunsets are nice although the lagoon is very rocky on this side.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Villa with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    No wifi, although indicated on the listing, but only a hotspot was available. Poor variety of breakfast. Poor reef Stray animals within the facility Cats sitting on chairs in dining areas

    Very comfortable room and friendly staff

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Enjoyable, comfortable with super staff
    • Leisure trip
    • Couple
    • Villa with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Only facility was a bar restaurant, bar closed between 13.00 and 16.00 every day. No other bars or restaurants within walking distance and only entertainment on one night, a Sunday.

    Location, staff and meals

    Stayed in March 2024

  • Reviewed: 28 February 2024

    9.0
    Lovely relaxed accomodation, if you’re looking for a fun environment where staff know your name and are friendly this is
    • Leisure trip
    • Family with young children
    • Studio with Ocean View
    • Stayed 8 nights
    • Submitted via mobile

    Office hours 8:30-2:30, for a resort this was not expected…we were out early and stayed out due to tides until 4ish missing the office for hours. When we left beach towels to be changed they were taken from the room and not replaced. Then we asked for new ones and couldn’t change these for a few days as office was closed and then limited office hours. Due to the humidity towels would not dry and we had to find towels to purchase at $50 each! If there was a message box outside office for staff working around hotel this might help to check needs of people staying.

    Staff, we had a lovely Fijian man and lady who took care of us as well as the other staff! They are awesome! Room was great. Like a little apartment with a good kitchen! Beach lovely and swimable outside accomodation, snorkelling can be done here too! Pool lovely too. Bed very comfy, clean room and a view of the beach when sitting on the deck! Bathroom has lots of storage which I appreciated. Restaurant/ bar great and close and good security made me feel safe (cameras and sensor lights). Love the cats!!! Very well organised and thought out accommodation!

    Stayed in February 2024

  • Reviewed: 25 February 2024

    7.0
    Awesome staff, beautiful beach - thank you!
    • Leisure trip
    • Solo traveller
    • Studio with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Little bit older and run down.

    Location and amenities and staff

    Stayed in February 2024

  • Reviewed: 4 February 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Villa
    • Stayed 8 nights
    • Submitted via mobile

    Incredible facilities, food and staff

    Stayed in February 2024

  • Reviewed: 20 January 2024

    9.0
    A comfortable spacious well equipped apartment well located to enjoy the sunset and other delights or Rarotonga.
    • Leisure trip
    • Solo traveller
    • Studio with Pool View
    • Stayed 6 nights
    • Submitted via mobile

    All good

    Large comfortable unit in good location with friendly staff

    Stayed in January 2024

  • Reviewed: 11 January 2024

    9.0
    Same as comment above.
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Great atmosphere, loved the beach bar. Paul the owner is a hands on host and incredibly efficient. Couldn't fault, loved the in room safes. Would most defidently return and recommend.

    Stayed in October 2023

  • Reviewed: 9 January 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Two-Bedroom Suite
    • Stayed 3 nights

    stairs far from pool.

    Rooms were comfortable, cooking facility awesome, air con was awesome, facility just missing a washing and dryer.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Studio with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast

    The location, the bar, the beach

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    A very relaxing and welcoming place.
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    A special thanks to Minnie, Anita and all the lovely friendly staff. They made our stay super chill. The restaurant food is great. The smaller scale of this place means it is a lot more relaxing and the service is more personal than in a big resort.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    9.0
    Fantastic stay
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    We had a really lovely stay at Castaway resort. The staff were so welcoming and friendly. We arrived very early before check-in and the staff tried their best to get the room ready for us and offered us breakfast whilst we waited. We also really liked the restaurant and bar area, which was right on the beach so you can chill on the beach with some drinks in the evening. We had dinner in the restaurant twice which had a wide selection of meals.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    8.0
    Cosy Beach Retreat
    • Leisure trip
    • People with friends
    • Studio with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    The breakfast should have included watermelon and pineapple, fruit I associate with an island holiday.

    A cosy retreat right next to the Beach. The people were excellent, the beach and food great.

    Stayed in November 2023

Showing 1 – 25

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