San Martin Avenue Esq., Street E-Eq, 0000000 Santa Cruz de la Sierra, Bolivia
#10 of 55 hotels in Santa Cruz de la Sierra
Guests' ChoiceBased on 69 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.4
Facilities
9.0
Staff
9.1
Value for money
8.7
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 1 February 2024
Alexa
United StatesBasic hotel, but always clean and welcoming. Would stay gain.
The Hampton is always a great place to stay. Friendly staff, flexible checkout times. Great breakfast and nice facilities overall. Rooms are small but have everything you need.
Stayed in January 2024
Reviewed: 11 January 2024
Karsten
GermanyWonderful hotel in Santa Cruz where you get great service for a fair price. The staff is very friendly and helps you whenever help is needed. The sky bar has a nice view and great cocktails. The breakfast is good and adapted to the regional taste. The surrounding area is safe and offers a lot of shopping sites and good restaurants. I have stayed in the hotel several times by now and would always return.
Stayed in January 2024
Reviewed: 20 November 2023
David
United StatesSpacious rooms
Nice location
Stayed in November 2023
Reviewed: 11 October 2023
Kathia
United StatesAll was good
Friendly and courteous staff - check in and out was a breeze - the room was spacious, clean and very comfortable and the location is perfect with shops and restaurants all around. Definitely would stay there again
Stayed in October 2023
Reviewed: 28 July 2023
Belén
ChileThe restaurant on the eleventh floor is everything… the view is really beautiful!
Stayed in July 2023
Reviewed: 2 July 2023
Tonia
Boliviano menú available for room service
location
Stayed in June 2023
Reviewed: 24 June 2023
Caroline
United StatesStaff was very sweet
Stayed in May 2023
Reviewed: 4 June 2023
Kshitija
IndiaRooms are slightly small
Staff is extremely helpful. Food is good.
Stayed in June 2023
Reviewed: 23 April 2023
Patrick
LuxembourgLocation, price, view, room
Stayed in April 2023
Reviewed: 25 March 2023
Cheuk
Chinanot so much option for breakfast but the food is good and the restaurant is at the top floor.
the hotel is good, clean, good location, close to restaurants of various kind of food and big shopping centres.
Stayed in February 2023
Reviewed: 23 February 2023
Claudio
BoliviaMore variety in breakfast!
Awesome views!
Stayed in February 2023
Reviewed: 18 December 2022
Mariela
United Statesmaybe have rooms more cousy.
the customer care, very clean and affordable price. breakfast was spectacular.
Stayed in December 2022
Reviewed: 17 November 2022
Himanshu
Indialocation, clean and specious rooms, with all good amenities, staff is very courteous
Stayed in November 2022
Reviewed: 14 October 2022
Jimena
NetherlandsI got a room with a connecting room (adjoining) that was not good sound isolated. unfortunately the guest on the other side was very irrespecutful talking until 2am on speaker.
very comfortable bedroom, clean and spacious. recommended!
Stayed in October 2022
Reviewed: 13 October 2022
Eddie
ArgentinaNot many option for Breakfast
Good Service
Stayed in September 2022
Reviewed: 20 August 2022
Hugo
Netherlandsit is 15 min ride from historical center
new, modern, clean room
Stayed in August 2022
Reviewed: 11 August 2022
Marco
Chilemodern & comfortable
Stayed in August 2022
Reviewed: 7 August 2022
Alejandro
ColombiaOK
OK
Stayed in July 2022
Reviewed: 2 August 2022
Dorin
EthiopiaDinner food could improve.
Very good breakfast.
Stayed in August 2022
Reviewed: 26 July 2022
Carmen
United Statesnot gym or pool
todo
Stayed in June 2022
Reviewed: 18 July 2022
Michael
United StatesAn excellent option in Santa Cruz. Close to several restaurants, shopping malls, and supermarkets. The staff accommodated my needs, and the room had incredible views. Totally recommend!
Stayed in July 2022
Reviewed: 22 May 2022
Jonas
CanadaNo swimming pool.
Simplicity, great breakfast buffet.
Stayed in April 2022
Reviewed: 23 April 2022
Clara
ArgentinaInternet is not good for work. Breakfast could be better.
Room was very clean an confortable. Bathroom and amenities very good. Staff very nice and helpful Good plugs for cel and other devices.
Stayed in April 2022
Reviewed: 18 April 2022
Thomas
ColombiaThe acoustic isolation of the room was quite limited. A connection door to the neighbouring room proved very penetrable. Above all: Be aware for rooms on the tenth floor! The rooftop restaurant directly overhead causes substantial noise due to working and maintenance activities at least from the early morning on, if not the entire night through.
The hotel is located in a sector of Santa Cruz that invites for walking around, exploring, and enjoying cafés and restaurants. The rooftop restaurant offers a wonderful 270° view over Santa Cruz, an excellent place to start a day with a rich breakfast.
Stayed in April 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content