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Reviews of Qafqaz Resort Hotel 5 stars

Gabala District, AZ1030 Gabala, Azerbaijan

#78 of 85 hotels in Gabala

Guests' Choice

Review score

Based on 106 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.8

  • Location

    8.0

  • Facilities

    6.3

  • Staff

    7.2

  • Value for money

    6.2

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 4 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Cottage
    • Stayed 1 night
    • Submitted via mobile

    This hotel is not functioning: You check Inn at qafqaz Riverside. Breakfast, pool, sauna, and all facilities available at Rseort Hotel. No WI-FI You have to manage your move between hotels yourself (use Bolt and Maxim for taxi) . However, the price is cheap compared to others

    Great location, facilities, and breakfast!

    Stayed in June 2023

  • Reviewed: 24 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Two-Bedroom Cottage
    • Stayed 2 nights
    • Submitted via mobile

    No wifi for 2 days

    Stayed in March 2023

  • Reviewed: 6 January 2023

    6.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Cottage
    • Stayed 3 nights
    • Submitted via mobile

    Information unavailability of that the hotel I stayed did not work in full capacity and we had to drive to another hotel for breakfast every morning.

    For the breakfast, we had to drive to another hotel. Unfortunately, this information was neither provided in the booking.com website, nor informed by the hotel before arrival or payment.

    Stayed in January 2023

  • Reviewed: 11 December 2022

    5.0
    if someone looking for very good place to stay then it is not..it is very average
    • Leisure trip
    • Family with young children
    • Two-Bedroom Cottage
    • Stayed 1 night
    • Submitted via mobile

    water heater not working, for breakfast we have to go another location which is little far way so if someone go without vehicle then it will be difficult and some doors are locking properly

    location

    Stayed in December 2022

  • Reviewed: 12 August 2022

    7.0
    I will not come again to this hotel.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    carpet is dirty allot of dirt spots all over the rooms and walkways. front glass have birds dirt. my room has bad smell. you need to keep telling the staff to clean your room. allot of time.

    good location comfortable

    Stayed in August 2022

  • Reviewed: 11 August 2022

    6.0
    staff was good. rooms need renovation.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Cottage
    • Stayed 3 nights
    • Submitted via mobile

    location

    location

    Stayed in July 2022

  • Reviewed: 16 July 2022

    5.0
    it’s definitely not 5-stars hotel, if you book consider it 3 stars or even below
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Unclean carpet, poor quality bed that you can feel the spring, small bathroom, damaged wallpaper, below average breakfast

    location only

    Stayed in July 2022

  • Reviewed: 11 July 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Cottage
    • Stayed 2 nights
    • Submitted via mobile

    no iron was available, it was mentioned ! trouble with wifi had to change the room beds not comfortable

    loved the location and the forest breakfast was nice

    Stayed in July 2022

  • Reviewed: 10 May 2022

    6.0
    Reasonable accommodation in a beautiful location.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Cottage
    • Stayed 4 nights

    The cottage itself could use some updating (there was a bit of a musty smell) and some art on the walls to make it a bit cozier. Some lamps would also be nice, and maybe a carpet here and there on the bare floors. The fireplace was nice to have, but with only wet heavy wood available we weren't able to keep a fire going. Most amenities in the resort were closed, so it felt a bit like a ghost town as well.

    The location was beautiful - right in amongst the beautiful green mountains, close to the ski resort, and a short walk to restaurants. The cottage was roomy and the neighborhood was quaint. We enjoyed the bowling and the spa, and the breakfast buffet was nice (especially fresh custom made omelets).

    Stayed in May 2022

  • Reviewed: 13 February 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    not weather sirculation in sport room

    location

    Stayed in February 2022

  • Reviewed: 6 February 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    The lighting in the room was weak. There was not a minibar. The welcoming in terms of bellboy was absent. I pulled my luggage myself. Didn't request smoking room, but in the door there was not a non-smoking room sign, therefore I guess my room was a smoking room. The extra bed was small in length. There was not a lounge in the lobby, but could be good to have a rest.

    The room was quite big and comfortable. The breakfast was good. The staff was calm and welcoming. Parking place was good next to entrance.

    Stayed in February 2022

  • Reviewed: 18 December 2021

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Three-Bedroom Cottage
    • Stayed 1 night
    • Submitted via mobile

    The place has no services,

    Stayed in December 2021

  • Reviewed: 8 August 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Three-Bedroom Cottage
    • Stayed 2 nights
    • Submitted via mobile

    Not available Transportation from resort to hotel for the breakfast and swimming pool Should arrange taxi in going and coming!! Also no heating system in swimming pool, water very cold

    Beatful view

    Stayed in August 2021

  • Reviewed: 4 August 2021

    7.0
    Beautiful cottage with great views but unwelcoming staff.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Cottage
    • Stayed 2 nights

    When i reached the resort I was told by the security to go to riverside hotel to (about 2 km) to complete the formalities. The staff at the riverside was not welcoming and could not provide any numbers for any help (room service, reception etc). It is difficult to get food and other essentials and you have to call the taxi to go and get it. Basically isolated place and you are on your own.

    Beautiful cottage with great surroundings amidst the mountains and a lovely view.

    Stayed in August 2021

  • Reviewed: 21 July 2021

    5.0
    Passable
    • Leisure trip
    • Group
    • Two-Bedroom Cottage
    • Stayed 1 night

    There is one but a very HUGE drawback to the hotel- the attitude to the guests. When you book the hotel, the description includes "Pool, spa etc." in the list of amenities, and only when you arrive do you learn that to sue them you have to go to the nearby Qafqaz Riverside. OK, the distance is short but it still makes some difference for the comfort of your stay. But really big problems waited for us further. The pool is supposed to work till 7:30 om but when we came at about 4 we were told the open pool is no longer accessible since "the party is going to be held there and the pool area must be prepared". And note that when we arrived at midday no one told us about that so that we could have made use of the pool earlier. And we were "kindly" asked to use the indoor pool (in +35 when we just wanted to get into cool water and sunbathe!). And there were some minor details which also demonstrated that we are not really important there.

    Stayed in July 2021

  • Reviewed: 27 June 2021

    6.0
    Leaves much to desire but the location was fine which would make it up for the rest
    • Leisure trip
    • Family with young children
    • Two-Bedroom Cottage
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were aged and worn. The bathroom utilities were falling apart. Floor was cracking and patches of films could be seen on the doors and floor

    Location maybe. The cottage was large enough

    Stayed in June 2021

  • Reviewed: 19 May 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Cottage
    • Stayed 2 nights
    • Submitted via mobile

    Reception was at Tufandag Hotel and no service available at stayed premises.

    Nature, cottage design, friendly staff.

    Stayed in May 2021

  • Reviewed: 28 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Cottage
    • Stayed 3 nights
    • Submitted via mobile

    That all the facilties in other hotel and the gym dont have much machines

    Safe security

    Stayed in July 2023

  • Reviewed: 12 December 2022

    10
    we love it
    • Leisure trip
    • Family with young children
    • Three-Bedroom Cottage
    • Stayed 2 nights
    • Submitted via mobile

    the floor was cold … no underground heating system

    everything was just perfect.

    Stayed in December 2022

  • Reviewed: 4 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Cottage
    • Stayed 3 nights
    • Submitted via mobile

    location villa style

    Stayed in December 2022

  • Reviewed: 3 October 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    very dull and sad ambience, very poor breakfast, few stuff. no facilities. staff was helpful and trying to accommodate. very expensive restaurant not worth spending money there. tv not working, technical issues in bathroom, bad smell of sewage. overall very poor and definitely not 5 star

    Hotels location is great, such a pity that it is not properly taken care of.

    Stayed in September 2022

  • Reviewed: 5 September 2022

    1.0
    Definitely I'll not come again, and I'm not trusting Booking.com rating any more!
    • Leisure trip
    • Family with young children
    • Three-Bedroom Cottage
    • Stayed 3 nights

    The Hotel Star Rating of the afqaz Resort Hotel in Gabala by Booking.com, which is 5 stars , does not reflect the real rating of the hotel! However, I would not to book this hotel if I had known that rate of hotel by Booking.com is misleading! The most important factor that the facilities and environment around condo are not safe for the family, especially kids!

    The location is good and the rest of all services are not acceptable, especially that I disappointed my family just because that I trusted Booking.com rating and description!

    Stayed in July 2022

  • Reviewed: 5 September 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Had to use the pool and gym of a partner hotel while their gym and pool under repair.

    Staff were extremely friendly. The garden of the hotel is amazing, full of fruit trees.

    Stayed in September 2022

  • Reviewed: 31 August 2022

    4.0
    Poor Service
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    They did everything they could to make sure I have a terrible stay Steward offered wine bottle at 18 mannat AZN, BUT HE BILLED 95 AZN FOR that. Unfortunately I have to pay. And they didn't give me wine glasses because I was drinking it the day after I ordered the bottle. Make sure you drink the wine the same day, No collection of plates after food delivery at home, we called 4 times and no Iuck. Overeall, the experience was terrible

    Room was comfy and spacious

    Stayed in August 2022

Showing 1 – 25

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