Noord 31, 00000 Palm-Eagle Beach, Aruba
#26 of 37 hotels in Palm-Eagle Beach
Guests' ChoiceBased on 222 hotel reviews
8.1Cleanliness
8.5
Comfort
8.3
Location
7.7
Facilities
8.0
Staff
9.1
Value for money
8.4
Free WiFi
7.4
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End of dialog contentReviewed: 2 May 2024
William
United StatesNothing
Good
Stayed in April 2024
Reviewed: 24 April 2024
Milagros
United StatesIt was very clean & well maintained.
Stayed in April 2024
Reviewed: 24 April 2024
Ricky
United StatesSafe, tv remote, coffee maker didn't work upon arrival. Needed repair.
Stayed in February 2024
Reviewed: 4 April 2024
Steve
United StatesFirst thing you can’t help but notice were the slimy floors the next thing was the overpowering smell of disinfectant or cleaning agent the housekeeping uses. The pool was very dirty and just a very rundown overall look to the property. I was booked for 4 nights but only stayed one and I’m still trying to get a refund from the property. I do not recommend this property at all
The only thing I liked was the staff all of whom were terrific very respectful and nice.
Stayed in March 2024
Reviewed: 3 April 2024
Timothy
United KingdomNoisy. Dogs barking all through the night. Cockerels crowing from 4am!
Nice pool. Helpful staff.
Stayed in March 2024
Reviewed: 27 March 2024
Wayne
Canadawifi
The WIFI is very poor not even available in the room but overall an ok property
Stayed in March 2024
Reviewed: 5 March 2024
Jane
United Statesbed was not comfy, pillow was so thin and looks not so fresh. Everywhere were ants or bugs, broken tea kettle, and fridge shelfes were missing, utensils and cups looks not usable.
I only like the location its was 5 min to our Main resort timeshare. we only need it one night because we flight earlier
Stayed in January 2024
Reviewed: 24 February 2024
Araphe
CanadaThe walls of the room were so thin.. we were able to hear all noise during the night The hotel location is actually a 23min walk to palm beach which is fine but there is a bend in the road with no street lights so during the night, it's a little creepy to walk (had to walk with flashlights). We also booked a car rental through the hotel, but the rental company was not professional and not punctual. He didn't show up for the requested time, so we ended up pushing it to another day. The hotel did reach out to him to ask why and agreed it's not cool of the rental company to do that.
The staff were super friendly and were always available to answer our questions and get us taxis whenever needed The breakfast was good and the pool area is nice
Stayed in February 2024
Reviewed: 18 February 2024
Vincent
United StatesThe staff are friendly but the service was horrible. We had to hunt down the girl for towels every day, they never came into our room to clean or fix bed, the mattress on one of the beds is horrible when you laid down you rolled into the middle of the bed. No chairs in the room I wouldn’t recommend this place again. I’ve been coming here for five years and never had complaints but this time it was awful.
Pool
Stayed in February 2024
Reviewed: 23 January 2024
Automeize
United StatesThis property was very dated no upgrades in years, bed was very uncomfortable, water pressure in shower was very low, it was like trickling water. the sink was hard to turn on.
This property was very clean. Breakfast food was average nothing special
Stayed in January 2024
Reviewed: 30 December 2023
Radu-marian
RomaniaFor this price, it is an excellent choice. 20min walking to the beach. Away from the noise of the restaurants.
Stayed in December 2023
Reviewed: 30 December 2023
Virginia
United StatesIn our first room the AC died and we had to move to another room. The toilet in that room didn't flush well. In the second room, there were no coffee filters for the coffee pot, no ice trays in the freezer of the mini fridge (and no ice machine to get ice). The rooms are dated but we're mostly comfortable. Front office didn't open until 9:30.
Breakfast was good. Pool was refreshing. It is in a quiet area and the concrete walls made it very quiet. Front desk staff was friendly and very helpful in finding us a rental car. It's a bit far from the beaches, and walking that far in the heat proved to be too much to do every day. We were grateful for their lenient cancellation policy. Shampoo, soap etc was from the aloe factory on the island which was nice.
Stayed in December 2023
Reviewed: 20 December 2023
Nick
ColombiaWiFi was bad most of the time.
Great location - very short driving distance to several restaurants, beaches, and attractions. Wonderful staff. Big rooms with comfortable beds, very quiet at night, and the kitchen was a plus. Decent breakfast. The pool was a nice place to cool off after returning from a long day out. Rates are more than fair - allowed us to spend more time and do more things in what’s typically an expensive destination. We would be happy to stay there again.
Stayed in December 2023
Reviewed: 19 December 2023
Kojo
United KingdomNo complaints
It was very clean and well maintained and managed
Stayed in December 2023
Reviewed: 18 December 2023
Karen
CanadaPool closing time of 8pm is too early.
Nice and clean pool that was not overly chlorinated which was much appreciated, safe and clean grounds, cute roosters and orange cat. We'd go back in a heartbeat.
Stayed in December 2023
Reviewed: 5 December 2023
Masse
United StatesRefrigerator wasn't running when we got the room, so no ice available. No iron available either, not a big deal, but would have come in handy.
Room was comfortable and clean, floor could have used a quick cleaning. Bed and bedding were very comfortable, all toiletries were aloe and smelled wonderful. Outside porch was a nice touch. Pool area was pretty and we met some delightful people. Only thing missing was an ice machine on the property, but ice trays were provided and refrigerator freezer worked great. Would definitely stay again.
Stayed in December 2023
Reviewed: 25 November 2023
Kimberly
United StatesEverything
Nothing
Stayed in November 2023
Reviewed: 28 October 2023
Claudia
ColombiaBeds are incredible, breakfast was amazing. Spotted clean and fresh every day. 100 recommend
Stayed in October 2023
Reviewed: 25 October 2023
Maria
Canadapool closes at 9.30 pm but I get it.
I like the buffet breakfast. I love that the staff is friendly and down to earth. I like the little library they added to the place. I have been visiting 3 times in a row and certainly I will continuing on doing so
Stayed in September 2023
Reviewed: 8 October 2023
Hendrik
SurinameThe air-conditioning waving over the beds... NOT PRACTICAL and NOT PLEASANT!!
Breakfast was reasonable.
Stayed in October 2023
Reviewed: 7 October 2023
Renate
United StatesWhen we ate eggs and bacon was cold.
Breakfast was just ok.
Stayed in September 2023
Reviewed: 25 September 2023
Marion
United StatesThere was nothing to dislike
Everything was excellent. Had stayed previously and will
Stayed in September 2023
Reviewed: 25 September 2023
Lena
United StatesThe lounge chairs could be replaced. They are old,outdated and not comfortable.
Breakfast was excellent. The pool was also enjoyable
Stayed in September 2023
Reviewed: 12 September 2023
Felipe
United StatesThe hotel is about 20 minutes walking from Palm Beach. It wasn't a problem for us, as we liked the walk, but if you don't like walking I recommend bundling the hotel with a car.
Everything is very nice. The room we were in was very clean, amazing shower and even had a mini kitchen, which was handy.
Stayed in September 2023
Reviewed: 29 August 2023
Caroline
CanadaLights in the room
Breakfast was good. Location a little out of the way
Stayed in August 2023
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