The Palm Jumeirah, Crescent Road (East), Palm Jumeirah, 71607 Dubai, United Arab Emirates
#189 of 715 hotels in Dubai
Guests' ChoiceBased on 1447 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.9
Staff
9.0
Value for money
7.8
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: November 18, 2023
Pascal
United Arab EmiratesWish our stay could have been longer haha
The facilities, service, and restaurants were exceptional. We booked a wonderful couples massage at the spa and were treated to a celebratory birthday cake from the staff. Their attention to details like that was so appreciated.
Stayed in September 2023
Reviewed: November 15, 2023
Sara
Saudi ArabiaRoom were overpriced compared with other palm hotels with same quality Small lobby
Staff were super friendly and helpful Great spa
Stayed in November 2023
Reviewed: November 15, 2023
Watts
CanadaN/A
Premium Lagoon Access was excellent choice
Stayed in November 2023
Reviewed: October 21, 2023
Abdulkader
United Arab EmiratesThe villa is small and the name one bedroom does not apply, as it is the size of a large room or a junior suite
Cleanliness, speed of entry, and room service
Stayed in October 2023
Reviewed: October 18, 2023
Mohammed
Qatari like it
Stayed in October 2023
Reviewed: October 11, 2023
Kasim
United Arab EmiratesStaff are always amazing
Stayed in September 2023
Reviewed: October 9, 2023
Virender
IndiaI was OVER CHARGED for my stay at the Hotel . I booked my stay at AED 3906 , But was Charged AED 4875 at the property while checking in - which is almost AED 1000 extra . This was really annoying .
Fabulous Resort with beautiful Lagoons all around . Very well maintained Resort with relaxing atmosphere and swimming in Lagoons is a unique experience . Staff is very courtious and helpful & always at your service .
Stayed in October 2023
Reviewed: October 8, 2023
Azhar
United Arab EmiratesGets too crowded at times .. also Mekong that we used to frequent has reduced in flavor in their food
Staff, facilities
Stayed in October 2023
Reviewed: October 8, 2023
Dala
United Arab EmiratesEverything! The place is amazing and it’s not our first time. The staff is kind, friendly and very helpful, and the place is just incredible
Stayed in October 2023
Reviewed: October 7, 2023
Andrej
CroatiaLocation and swimming pools.
Stayed in October 2023
Reviewed: October 4, 2023
Ayman
JordanThe beach club service was slow.
The pool and its direct access. The trees and birds.
Stayed in October 2023
Reviewed: October 1, 2023
Nour
United Arab EmiratesNothing
Privacy Relaxing
Stayed in September 2023
Reviewed: September 30, 2023
Samer
United Arab EmiratesNothing honestly
The staff were amazing, the service was marvelous and the location is beautiful
Stayed in September 2023
Reviewed: September 30, 2023
Larra
United Arab EmiratesN/A
Staff were great and very helpful. Pool is open 24/7
Stayed in July 2023
Reviewed: September 26, 2023
Menatallah
EgyptNothing
Everything
Stayed in July 2023
Reviewed: September 21, 2023
David
United KingdomHard to think of anything
Lovely relaxed resort, rooms were well equipped, clean and modern. Private terrace with access to beautiful lagoon was fantastic and just what we needed to cool off after relaxing in the sun. Staff were AMAZING - we had a need for medical and they could not have been more caring and helpful getting us what we needed. Restaurants on site have a great offer and meant we only stayed out one day. Every member of staff was lovely!
Stayed in September 2023
Reviewed: September 18, 2023
Mike
United KingdomConstruction noise
Once we mentioned the construction noise the staff went above and beyond to make our stay more comfortable. I would like to note the following members of staff - Alamin (RoomService) Mehmet (Porter) Gram (Restaurant) Vicky, Suresh, Valentine (Pool Bar) Aziz
Stayed in September 2023
Reviewed: September 17, 2023
Saleena
United Arab EmiratesNothing as such
Everything about it! My kids were sort of in love with the place and wants only this place for future staycations
Stayed in September 2023
Reviewed: September 16, 2023
Peter
United KingdomWrong time of year to hot. But that was our fault
Everything. Excellent.
Stayed in September 2023
Reviewed: September 15, 2023
Ahmed
OmanThere are no options for flowers setup
The staff was very friendly and helpful
Stayed in September 2023
Reviewed: September 13, 2023
Suha
United Arab EmiratesNothing
Everything was good
Stayed in August 2023
Reviewed: September 12, 2023
Maariya
United KingdomNothing!
Everything about this hotel is amazing! We’ve stayed here multiple times as well as other hotels in Dubai however, no others compare! From the lovely staff to the amazing breakfast & food options to the lagoon access room, this hotel is our most favourite ever.
Stayed in September 2023
Reviewed: September 12, 2023
Rashika
United Arab EmiratesStaff, food resort everything was good! Staff are so so helpful and friendly!
Stayed in July 2023
Reviewed: September 11, 2023
Grace
United Arab EmiratesNothing. All was good.
Breakfast was amazing. The lagoon stay was perfect. Jaime served us at the reception. He was very professional and welcomed us warmly and made sure we had everything needed. It was my mother's birthday and we were surprised with the decoration and a cake for the occasion. Thank you!
Stayed in September 2023
Reviewed: September 8, 2023
David
United States of AmericaThe breakfast buffet was excellent. But the best part of this resort is the walk out villas into the pool. Particularly in September, when Dubai is very hot. We were able to thoroughly read and enjoy our time there.
Stayed in September 2023
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