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  5. Reviews of Anantara The Palm Dubai Resort

Reviews of Anantara The Palm Dubai Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

The Palm Jumeirah, Crescent Road (East), Palm Jumeirah, 71607 Dubai, United Arab Emirates

#183 of 717 hotels in Dubai

Guests' Choice

Review Score

Based on 1437 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.9

  • Staff

    9.0

  • Value for money

    7.8

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 17, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room Residence
    • Stayed 3 nights
    • Submitted from a mobile device

    Heavenly place. Feels like in southern Asia. The staff was friendly.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room Residence
    • Stayed 3 nights
    • Submitted from a mobile device

    The best hotel ever 🧡 The staff was helpful and lovely.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    9.0
    Fantastic staying
    • Leisure trip
    • Couple
    • Premier Lagoon View Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Excellent

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    We loved it, kids loved it, staff was all smiles all the time. We will go back.
    • Leisure trip
    • Family with young children
    • Deluxe Lagoon View
    • Stayed 3 nights

    Bathrooms were a bit dated, but nothing wrong with them, nice and large but just felt a bit dated. And it sometimes took long to get service at the pool or the lagoon through one of those service intercoms.

    Having access to the lagoon from our room was a real game changer. So worth it!

    Stayed in May 2024

  • Reviewed: May 14, 2024

    10
    It was exceptional.
    • Leisure trip
    • Couple
    • Standard Room Residence
    • Stayed 2 nights
    • Submitted from a mobile device

    The conscientiousness of the staff, the quality of the food, facilities and resort grounds.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Lagoon Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly staff

    Stayed in May 2024

  • Reviewed: May 13, 2024

    10
    So worth it!
    • Leisure trip
    • Solo traveler
    • Standard Room Residence
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    All staff with connected devices helping them locate our accommodation, very helpful and polite. Beautiful property and facilities. Gorgeous spa and very good salon. Will spend longer next time.

    Stayed in April 2024

  • Reviewed: May 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premier Lagoon Access
    • Stayed 2 nights
    • Submitted from a mobile device

    I think in holidays they are fully booked and that results in some mistakes. I booked access lagoon room which i love the most and stayed there twice before , but this time the room had many issues the tv wasn’t working and the balcony sensor wasn’t working so ac also wasn’t working and then there was leakage in bathroom they had to break pipe and they delayed in performing inspection which resulted that two hours of the sun was wasted for me , later maybe at 6 pm or 7 they transfered me to over water villa as a compliement, i understand mistakes happen but this was weird for me that room had so many issues and actually i love lagoon access room way more. But anyway great hotel

    Everything about the hotel is amazing and not my first time and definetly not the last

    Stayed in April 2024

  • Reviewed: May 9, 2024

    10
    Amazing happy vibes
    • Leisure trip
    • Couple
    • Standard Room Residence
    • Stayed 2 nights
    • Submitted from a mobile device

    Good food and location

    Stayed in May 2024

  • Reviewed: May 8, 2024

    10
    This was a family trip for my Son’s first birthday. We were travelling with my parents too and the lagoon access rooms w
    • Leisure trip
    • Group
    • Standard Room Residence
    • Stayed 8 nights
    • Submitted from a mobile device

    We had a lagoon access room and this was excellent for the family. No need to pack up loads of stuff, just open the door and get in the pool.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    9.0
    Relaxing weekend
    • Leisure trip
    • Solo traveler
    • Standard Room Residence
    • Stayed 1 night
    • Submitted from a mobile device

    No shuttles

    Food, pool, environment. The pathway/ promenade next to the hotel is great. It was so nice to walk in the evening.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    10
    Amazing place and staff with easy accessibility to all facilities at a small walking distance
    • Leisure trip
    • Couple
    • Standard Room Residence
    • Stayed 1 night
    • Submitted from a mobile device

    We really enjoyed our stay here me and my wife, thank you Mr.Moustafa for the room upgrade as a baby gift as my wife was pregnant 😍

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    Lovely getaway - so close yet so far!
    • Leisure trip
    • Couple
    • One Bedroom Over Water Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    The next door hotel was soooo close to our over water villa so it didn’t feel private. Music was also loud from the next door hotel - something that can be avoided if you stay on the west side of the villas. Another thing was cost. We’ve travelled a lot and visited many similar resorts and we felt this was on the higher end for no added value. The price for one night is equivalent to a full board package in a similar hotel in Maldives, for example.

    This is a place that you go to when you want to disconnect, yet be close enough if you want a change of vibe. The resort is very calm, people are happy, staff go above & beyond to help you. Staying on an over water villa means you get a private host (they open a WhatsApp group and spoil you when you need anything). They attend to everything “immediately”, and I mean VERY QUICKLY! The restaurants on site were good, the beach was nice, clean with soft sands! I highly recommend it to people who want to go away but still remain close if they decide to visit the city once or twice during the stay. Ideally, you should stay here for 2/3 nights without leaving the resort to enjoy it fully! Thanks to the wonderful team at Anantara!

    Stayed in April 2024

  • Reviewed: April 24, 2024

    10
    Highly recommended.
    • Leisure trip
    • Travelers with friends
    • Premier Lagoon View Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very poor service and arrogant staff at Beach Club. Avoid that outlet and enjoy an exceptional property and hospitality.

    Exceptional property and great staff except for a very sour experience at Beach Club restaurant.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The staff , the service and the enviroment of the place

    The best hotel

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier Lagoon View Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Every thing

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Deluxe Lagoon View
    • Stayed 1 night
    • Submitted from a mobile device

    The fact we were only staying for a night.

    Flights were cancelled so arrived at 6am for some shut-eye. Allowed us to stay until 2pm very kindly. Room was very nice. Private pool. Nice size. Great bed and bathroom.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Lagoon View
    • Stayed 5 nights
    • Submitted from a mobile device

    Loved the location and the staff were amazing!!

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premier Lagoon Access
    • Stayed 1 night
    • Submitted from a mobile device

    I wanted extra bed they said not available, the check-in lady was not sure about check-in process and she kept calling to ask others . I asked her how much for dinner buffet she said( 130+ 50+ 50 ) I asked is it 230 ?..she said no (130+50+50 ) !!!

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    General view
    • Leisure trip
    • Family with young children
    • Deluxe Lagoon View
    • Stayed 3 nights
    • Submitted from a mobile device

    Very rigid for room upgrades and late checkouts

    Nice hotel with great facilities

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    Relaxing, very comfortable for family with easy access to lagoons pool.
    • Leisure trip
    • Family with young children
    • Standard Room Residence
    • Stayed 3 nights
    • Submitted from a mobile device

    Service level 100%, location, facilities inside the hotel and the variety of restaurants is great.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Lagoon Access
    • Stayed 7 nights

    access to the pool \\ the view on the pool from the 2nd floor

    It was quiet noisy at the pool during ONE night while we stay \\ the personnell is quiet formal \\ Th THAI restaurant was very good

    Stayed in February 2024

  • Reviewed: April 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Lagoon View
    • Stayed 2 nights
    • Submitted from a mobile device

    There are not a lot of options for restaurants. It is very overpriced and not much options. We took breakfast included and the buffet was disappointing ... for the price we paid it was very limited and basic. I would not come back.

    The hotel is very clean rooms are clean everyday with new towels and the staff is very nice.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Room Residence
    • Stayed 2 nights
    • Submitted from a mobile device

    The ice cold wet towels on arrival at the reception were too cold. Warm towels would have been better

    The reception was friendly. Staff was not over bearing.

    Stayed in April 2024

Showing 1 - 25

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