Case e hotel pet friendly a Gstadt am Chiemsee

Shirley Stati Uniti

Our stay was completely cancelled as we were about to check in! The host told us that although we had a confirmation pin number from booking com and a confirmation email also from booking.com we did not have a room for the night. This was after attempting to get in touch with the facility by email and phone calls to find out what the check- in procedure was. Finally, after many unanswered calls the host answered the phone. I told her we were checking in for that night and wanted to know the next step. This is when I was told I no longer had a reservation, sorry, didn't booking com get in touch with us? The answer to that question was an empathetic no! We had no prior communication from the host or booking com and had no answer for why a confirmed reservation was now cancelled. This put us in a really bad position to try and find a place in a completely sold out community for the night, to leave for the airport the next morning. Many miles we had just traveled had to be traveled again, in the wrong direction, to obtain a last minute place for the night. The only solution the host had to offer me when I asked why this was happening was to give me the local tourist information number, telling me that perhaps they could help us find a room! I can't say for sure who is to blame for this issue, we've used booking com for years and have had no issues.

Neza Slovenia

Great location, beautiful view, free spacious parking, one of the best breakfast buffets we have ever seen. Staff was super friendly and helpful, the room was clean and very modern, but still felt homey. We definitely recommend staying here :)

Ed Regno Unito

This is a beautiful property, with high levels of comfort and finish, with exceptionally comfortable beds and loads of space for the four of us and our two dogs. The village and the surrounding areas are equally beautiful with the village with two restaurants/bars within easy walking distance (800m), and Gstaat is only a 20 minute walk, by the lake. Our host supplied a well laid out digital pack that helped to guide us around the local area, and then checked up on us throughout our stay, showing a true interest in our enjoyment and satisfaction. A great base for exploring, walks and bike rides. I hope we get the opportunity to return sometime in the future.

PeterKovacic Slovenia

Very nicely furnished apartment with all necessary utensils. The owners were very friendly and helpful. They helped me with my questions and gave me helpful advice and guidance. JK und DK, danke für alles.