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You can enjoy soaking in the view of the Remarkables mountain range, rising from the waters of Lake Wakatipu, from the comfort of Heritage Queenstown. Crafted from centuries-old stone and cedar, this sophisticated hotel is suitable for business and leisure stays and features stunning views over Lake Wakatipu and Queenstown. It is located within a 5-minute drive from the town center. It features an outdoor swimming pool, spa pool, fitness center and sauna, and an elegant restaurant. Guests enjoy unlimited complimentary WiFi. Heritage Queenstown offers modern, alpine-style accommodations in peaceful, scenic surroundings. Accommodations choices include Deluxe hotel rooms with options for families, 2-bedroom apartments and large open-plan studio suites. The property is a 10-minute drive from Shotover River. It is 13 minutes' drive from Queenstown International Airport.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.6)

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 twin beds
2 twin beds
or
1 queen bed
2 twin beds
and
1 king bed
2 twin beds
or
1 queen bed
Bedroom 1:
1 king bed
and
1 sofa bed
Bedroom 2:
1 king bed
and
1 sofa bed
Bedroom 1:
1 king bed
and
1 sofa bed
Bedroom 2:
1 king bed
and
1 sofa bed
2 twin beds
and
1 queen bed
or
2 king beds
1 queen bed
or
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.5
Cleanliness
8.9
Comfort
8.9
Value for money
8.2
Location
8.6
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Hassan
    Australia Australia
    I booked the same room at this hotel on three separate occasions on this trip with the family to Queenstown. I did the same on my last trip. Great location. Super quiet room facing bushland and a little waterfall. Excellent customer service by...
  • Victoria
    New Zealand New Zealand
    The team were amazing when I arrived and realised I’d booked the wrong dates. They changed everything at no cost and gave us a room upgrade plus free drinks.
  • Kathleen
    United States of America United States of America
    The staff was extremely helpful and pleasant. The rooms were large and comfortable. The food was very good.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1

    No additional info available

Amenities of Heritage Queenstown
Great facilities! Review score, 8.5

Most popular amenities
  • Outdoor swimming pool
  • Private Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Ski
  • Ski storage
Activities
  • Cycling
    Off-site
  • Skiing
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs NZD 15 per day.
    Front Desk Services
    • Concierge
    • Baggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk
    Entertainment & Family Services
    • Board games/Puzzles
    Cleaning Services
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • Safe
    General
    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Hypoallergenic room available
    • Wake-up service
    • Heating
    • Carpeted
    • Elevator
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    Accessibility
    • Wheelchair accessible
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    Spa
    • Fitness
    • Beach umbrellas
    • Beach chairs/Loungers
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    Languages Spoken
    • English
    • Spanish

    House rules

    Heritage Queenstown takes special requests – add in the next step!

    Check-in

    From 3:00 PM

    Check-out

    Until 10:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of NZD 50 is required on arrival. That's about USD 29. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 14 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

    Mastercard Visa UnionPay credit card Eftpos JCB Diners Club American Express Cash Heritage Queenstown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    For rates that include breakfast, please note that different policies and additional supplements may apply for extra guests.

    Please note that there is a 1.5% charge when you pay with a credit card.

    Please note that Heritage Queenstown requires a full accommodations plus a NZD $50 credit card pre-authorization or cash deposit upon check in to cover any incidental charges.

    Please note that children under 14 years of age stay free of charge when using existing beds.

    Please inform Heritage Queenstown of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    A damage deposit of NZD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about Heritage Queenstown

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Heritage Queenstown on this page.

    • Heritage Queenstown offers the following activities/services (charges may apply):

      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna
      • Cycling
      • Skiing
      • Swimming pool
      • Fitness

    • Heritage Queenstown is 1 miles from the center of Queenstown. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Heritage Queenstown is from 3:00 PM, and check-out is until 10:00 AM.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Heritage Queenstown has 1 restaurant:

      • Restaurant #1

    • The prices at Heritage Queenstown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at Heritage Queenstown include:

      • Twin/Double
      • Suite
      • Family