From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that guests checking-in must provide proof or verification of identity. In the event that the guest checking in is different from the guest who made the reservation, the hotel reserves the right to hold the booking. If the guest who made the booking is not the one checking-in, this information must communicated to the hotel upon booking. Upon check-in, the hotel reserves the right to request for documents for identity verification.

With effect from 1 June 2014, the Penang City Council will be imposing a city tax of MYR 3 per room per night, which is payable directly to the hotel upon check-in.

Please note that parking facilities are subject to availability.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Rainbow Paradise Beach Resort您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。

到店时需支付损毁押金：MYR 100。 该押金将以现金形式收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将以现金形式全额返还。