Please be noted that for non-refundable bookings, guest name change is not possible.

Please note that the same credit card used for booking must be presented at the time of check-in. The name on the credit card must match the name of the guest checking-in. The hotel does not accept third party payment.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Panda Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of HK$ 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

According to the government regulation on disposal of plastic products starting from 22 April 2024, Panda Hotel will only provide in-house guests on free amenities of toothbrush, toothpaste, liquid soap, shampoo and slippers. We recommend our guests to bring along their necessities in an effort to reduce plastic wastes.

Kinakailangang magpakita ang mga bisita ng photo identification at credit card sa pag-check in. Mangyaring tandaan na lahat ng Special Request ay batay sa availability at maaaring may karagdagang bayad.

Mangyaring ipagbigay-alam sa Panda Hotel nang maaga ang iyong inaasahang oras ng pagdating. Maaari mong gamitin ang Special Request box habang nagbu-book, o makipag-ugnayan mismo sa property gamit ang mga detalyeng makikita sa confirmation mo.

Kailangan ng damage deposit na HK$ 500 sa pagdating. Kukunin ito sa pamamagitan ng cash payment. Makukuha mo ang reimbursement sa loob ng 14 araw pagkatapos ng check out. Ire-refund nang buo ang deposit mo sa pamamagitan ng credit card, pagkatapos na mag-inspect ng accommodation mo.