All apartments in Parque Santiago V are duplexes and are accessed by stairs (there is no lift).

As a client of Parque Santiago V, you will be entitled to enjoy all the facilities, swimming pools, reception and other facilities of Parque Santiago III, located just across the road.

All special requests are subject to availability and cannot be guaranteed in advance, although the hotel will do its best to accommodate them.

Please inform us in advance of your expected arrival time. Please use the special requests section when making your reservation or contact the accommodation directly. Contact details can be found on the booking confirmation.

Apartments cleaning will be done evevry 3 days, as well as the change of towels and sheets.

Bookings of 5 or more rooms are subject to group terms and conditions. A non-refundable deposit payment of 50% is required at the time of booking. If this deposit has not been received within 48 hours, the booking may be cancelled.

For bookings of 14 or more nights, please contact the hotel.

The accommodation reserves the right to refuse check-in or cancel the stay if any of the guests show unacceptable behaviour.

In the event of an early departure without justified circumstances of urgency, the accommodation will charge the full amount of the stay.

We remind you that Parque Santiago is a quiet complex, so the noise level should be kept low after 10pm.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

经营许可证号：A-38/4.23000