Located in Zermatt and with Zermatt Train Station reachable within a 3-minute walk, SCHLOSS Zermatt - Active & CBD Spa Hotel provides concierge services, allergy-free rooms, a terrace, free WiFi throughout the property and a bar. A 2-minute walk from Matterhorn Golf club, the property has ski storage space. Guests can use the spa and wellness center with an indoor pool, fitness center, and sauna, as well as a garden. Guest rooms are equipped with a flat-screen TV with cable channels, minibar, an electric tea pot, a bath, a hairdryer and a desk. Each room comes with a coffee machine and a private bathroom with a shower and free toiletries, while certain rooms include a kitchen equipped with a fridge. At the hotel rooms are equipped with bed linen and towels. A buffet, continental or vegetarian breakfast is served at the property. At SCHLOSS Zermatt - Active & CBD Spa Hotel guests are welcome to use a Turkish bath. You can play pool, table tennis and darts at this 4-star hotel, and the area is popular for hiking and skiing. Staff speak German, English and French at the reception.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.7

Breakfast Info

Continental, Vegetarian, Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
1 king bed
1 king bed
1 king bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Bedroom 3:
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.7
Cleanliness
9.7
Comfort
9.6
Value for money
8.7
Location
9.7
Free WiFi
9.2
Select topics to read reviews:

See what guests loved the most:

  • Simone
    Thailand Thailand
    Lovely room, comfortable and modern. Good bed and toilette. Great position and great spa area.
  • Kat
    United States of America United States of America
    Gorgeous hotel - our room seemed like it had just been updated. Squeaky clean and chic. Great breakfast, good access to the lifts. Our favorite part was the gym and spa, which were so nice. We were able to take saunas and cold showers and lay...
  • Elise
    Australia Australia
    Amazing location and facilities. Staff we also very friendly. Beds were very comfortable and the standard of the hotel was very high. I wish we stayed longer.

Hotel area info

Amenities of SCHLOSS Zermatt - Active & CBD Spa Hotel
Great facilities! Review score, 9.7

Most popular amenities
  • Indoor swimming pool
  • Spa
  • Free WiFi
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Skiing
  • Bar
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)
Outdoors
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Ski
  • Ski storage
Pets
Pets are allowed. Charges may apply.
Activities
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Darts
  • Ping-pong
  • Pool table
  • Game room
  • Skiing
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Hypoallergenic
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French

House rules

SCHLOSS Zermatt - Active & CBD Spa Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 6:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Maestro Mastercard Visa EC-Card American Express Cash SCHLOSS Zermatt - Active & CBD Spa Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform SCHLOSS Zermatt - Active & CBD Spa Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about SCHLOSS Zermatt - Active & CBD Spa Hotel

  • Guests staying at SCHLOSS Zermatt - Active & CBD Spa Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Buffet

  • The prices at SCHLOSS Zermatt - Active & CBD Spa Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • SCHLOSS Zermatt - Active & CBD Spa Hotel is 1,150 feet from the center of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at SCHLOSS Zermatt - Active & CBD Spa Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Room options at SCHLOSS Zermatt - Active & CBD Spa Hotel include:

    • Single
    • Double
    • Suite
    • Apartment
    • Chalet

  • SCHLOSS Zermatt - Active & CBD Spa Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Pool table
    • Skiing
    • Game room
    • Ping-pong
    • Darts
    • Locker rooms
    • Swimming pool
    • Beauty services
    • Facial treatments
    • Waxing services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
    • Yoga classes