According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

Please note that the credit card used for the booking must belong to one of the guests. In case of reservations made in the Non-Refundable rates, the reservation center will send a payment link to your message box via the Booking.com platform. The card used must be presented at check-in.

If it is not possible to present the credit card, the total amount of the reservation will be charged again on the guest's own credit card or another form of payment, such as debit card, cash or PIX. In this case, the amount charged to the credit card during the booking will be refunded.

For reservations made by third parties, the payment must be made exclusively via PIX.

Please note that extra beds can be provided only in the Standard Suite and Suite with Side Sea View category. Please contact the property for further details.

Please note that an optional tourist tax is charged per room/per day. Please contact the property for further details.

On 12/31/2023 the pool will close at 2:00 pm and will reopen on 01/01/2024 at 10:00 am.

Due to the preparation and holding of the New Year's Eve party, the roof will be closed from 2:30 pm on 12/31/2023 until 10:00 am on 01/01/2024.

On the night of 12/31/2023, access to the penthouse is restricted to guests/clients who have purchased a party ticket and have an identification bracelet.

Please note that the pool and bar will be unavailable on 28 of May 2024. During this period, the rooftop restaurant will normally operate from 12pm to 10pm.

Hostia sú pri registrácii povinní predložiť platný doklad totožnosti s fotografiou a kreditnú kartu. Upozorňujeme, že vyhovenie špeciálnym požiadavkám zavisí od dostupnosti a môžu sa na ne vzťahovať dodatočné poplatky.

Prosím, informujte ubytovacie zariadenie Pestana Rio Atlantica o predpokladanom čase príchodu vopred. Môžete na to použiť políčko Špeciálne požiadavky počas rezervácie alebo kontaktovať ubytovacie zariadenie priamo. Kontaktné údaje sú uvedené v potvrdení vašej rezervácie.

Pri príchode je vyžadovaná záloha za prípadné škody vo výške R$ 100. Záloha bude stiahnutá z vašej kreditnej karty. Suma by vám mala byť vrátená pri odhlásení sa z ubytovania. Záloha vám bude vrátená na kreditnú kartu v plnej výške po kontrole stavu ubytovania.