• Apartments
  • Kitchen
  • Mountain view
  • Garden
  • Pets allowed
  • Swimming Pool
  • Free WiFi
  • Balcony
  • Free parking
  • Bath
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Situated in Bansko, at the foot of the Pirin Mountain, The Balkan Jewel Resort, Trademark Collection by Wyndham overlooks the Ian Woosnam golf course. It offers apartments, studios and chalets with comfortable seating areas and parquet floors. WiFi is available for free in all areas. Free private parking is provided on site. Located in Razlog Valley and surrounded by the Pirin, Rila and Rhodopes mountains, the accommodation units feature fully-equipped kitchens, flat-screen cable TV sets, a telephone and an iron. Slippers and bathrobes are available at extra charge, while a DVD player and a tea/coffee maker can be provided on request. Most of the apartments also have a fireplace or a balcony. Guests can make use of the book libraries offered at The Balkan Jewel Resort, Trademark Collection by Wyndham. The Balkan Jewel Resort, Trademark Collection by Wyndham has a lobby bar, a restaurant, a small and cozy relax zone, a fitness centre, a a small indoor heated pool, an indoor hot tub and a seasonal outdoor swimming pool. It also offers playing areas for children, indoor and outdoor kids club, animation for kids and a games room. Car rental and ski equipment hire services are available at the property. Conference facilities for up to 250 guests are also at guests disposal. The hotel offers mountain bicycles at an extra charge and other activities such as horse riding, rafting, quad bikes and excursions. Free scheduled shuttle services to Bansko, the Gondola Ski Lift, to Razlog and the Pirin Golf Club are offered.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Trademark
Hotel chain/brand
Trademark

Property highlights

Top location: Highly rated by recent guests (8.3)

Breakfast info

Vegetarian, Gluten-free, Buffet

Free parking available on-site

Loyal customers

There are more repeat guests here than most other properties.

Reliable info
Guests say the description and photos for this property are accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
2 single beds
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
3 single beds
and
1 sofa bed
4 single beds
and
1 sofa bed
4 single beds
and
1 sofa bed
4 single beds
and
1 sofa bed
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Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.1
Facilities
8.0
Cleanliness
8.3
Comfort
8.4
Value for money
8.1
Location
8.3
Free WiFi
7.5
Low score for Bansko
Select topics to read reviews:

See what guests loved the most:

  • Rene
    Greece Greece
    Breakfast was great spa was nice Massage was very good
  • Roberto
    Italy Italy
    The location, the room, the staff, the Spa service and the food
  • Габриела
    Bulgaria Bulgaria
    Everything was exceptional! The room was clean, the food at the restaurant was delicious and the SPA.... 10/10!

Managed by Balkan Jewel Resort & Chalets

Company review score: 8.2Based on 4,305,966 reviews from 6656 properties
6656 managed properties

Property information

Set against the dramatic scenery of the Razlog Valley with it's three stunning mountain ranges, the Balkan Jewel Resort is a year-round destination. The newly extended restaurant with its panoramic windows offers a delicious selection of local and International cuisine. There is a beautiful aquarium with live corals and fish and a brand new indoor pool.

Neighbourhood information

This idyllic property is ideally situated for access to Bansko, Bulgaria's largest ski resort and the exclusive Pirin Golf Course. For outdoor enthusiasts, the mountainous Razlog Valley is the ideal backdrop to walking, horse riding, biking and river rafting. Cultural attractions include the famous Rila Monastery, the ancient town of Blagoevgrad, the hot mineral baths at Bania and the spectacular Yagodinska Cave.

Languages spoken

Bulgarian,Greek,English

Property surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of The Balkan Jewel Resort, Trademark Collection by Wyndham
Great facilities! Review score, 8

Most popular facilities
  • 2 swimming pools
  • Spa and wellness centre
  • Free parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Airport shuttle
  • Fitness centre
  • Bar
Parking
Free public parking is possible on site (reservation is not needed).
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Dining table
  • Toaster
  • Oven
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Refrigerator
  • Kitchenette
Bedroom
  • Linen
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Living Area
  • Dining area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Hardwood or parquet floors
  • Carpeted
  • Fan
  • Ironing facilities
  • Iron
Pets
Pets are allowed on request. Charges may be applicable.
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Common areas
  • Shared lounge/TV area
  • Games room
2 swimming pools
Pool 1 - indoor
  • Open all year
  • All ages welcome
Pool 2 - outdoor
  • Seasonal
  • All ages welcome
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Solarium
    Additional charge
  • Fitness centre
  • Sauna
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Special diet menus (on request)
  • Snack bar
  • Packed lunches
  • Breakfast in the room
  • Bar
  • Room service
  • Tea/Coffee maker
Activities
  • Live sport events (broadcast)
  • Live music/performance
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
  • Ski equipment hire on site
  • Ski school
    Additional charge
  • Ski storage
  • Horse riding
    Additional chargeOff-site
  • Cycling
  • Hiking
    Additional charge
  • Canoeing
    Additional chargeOff-site
  • Table tennis
  • Billiards
  • Skiing
    Off-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
Services & Extras
  • Executive lounge access
  • Wake-up service
Outdoor & View
  • Landmark view
  • Mountain view
  • View
Building characteristics
  • Private apartment in building
  • Semi-detached
Transport
  • Bicycle rental
    Additional charge
  • Shuttle service
  • Car hire
  • Airport shuttle
    Additional charge
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Evening entertainment
  • Books, DVDs, or music for children
  • Kids' club
  • Board games/puzzles
  • Children's playground
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
Miscellaneous
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Designated smoking area
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
Languages spoken
  • Bulgarian
  • Greek
  • English

House rules

The Balkan Jewel Resort, Trademark Collection by Wyndham takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 09:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Maestro Mastercard Visa UnionPay credit card Cash is not accepted The Balkan Jewel Resort, Trademark Collection by Wyndham accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Quiet hours

Guests must be quiet between 22:00 and 08:00.

Pets

Pets are allowed on request. Charges may be applicable.

The fine print
Need-to-know information for guests at this property

Please note:

- There is a NON-HEATED CONNECTION between the accommodation houses at the resort.

- Apartments with balcony, terrace or fireplace and disability-friendly apartments are available on request only and must be confirmed by the hotel.

Please note that additional fees apply for massages. Please contact the property directly for further information using the details found on the booking confirmation.

Please note that children up to 11.99 years of age included are granted discounts for breakfast and dinners.

Please be advised that only hotel guests are permitted on the premises and to use the hotel facilities.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Balkan Jewel Resort, Trademark Collection by Wyndham in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Quiet hours are between 22:00:00 and 08:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

FAQs about The Balkan Jewel Resort, Trademark Collection by Wyndham

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Balkan Jewel Resort, Trademark Collection by Wyndham on this page.

  • The Balkan Jewel Resort, Trademark Collection by Wyndham offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Children's playground
    • Billiards
    • Skiing
    • Games room
    • Table tennis
    • Fishing
    • Canoeing
    • Golf course (within 3 km)
    • Solarium
    • Evening entertainment
    • Kids' club
    • Horse riding
    • Walking tours
    • Swimming Pool
    • Fitness/spa locker rooms
    • Bicycle rental
    • Themed dinner nights
    • Beauty Services
    • Movie nights
    • Facial treatments
    • Live music/performance
    • Body treatments
    • Bike tours
    • Body scrub
    • Live sport events (broadcast)
    • Body wrap
    • Tour or class about local culture
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness

  • Guests staying at The Balkan Jewel Resort, Trademark Collection by Wyndham can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Vegetarian
    • Gluten-free
    • Buffet

  • The prices at The Balkan Jewel Resort, Trademark Collection by Wyndham may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Balkan Jewel Resort, Trademark Collection by Wyndham is 3.7 miles from the centre of Bansko. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The Balkan Jewel Resort, Trademark Collection by Wyndham is from 14:00, and check-out is until 12:00.

  • Yes, The Balkan Jewel Resort, Trademark Collection by Wyndham is popular with guests booking family stays.

  • The Balkan Jewel Resort, Trademark Collection by Wyndham has 1 restaurant:

    • Restaurant #1