Please note reception opens at 7:00 and closes at 20:00 from Sunday to Thursday. It closes at 21:00 on Friday and Saturday.

Please note that there is a 0.9% charge when you pay with a credit card.

Please note that this property requires a refundable AUD $100 credit card pre-authorisation or AUD $250 cash bond upon check in.

Please note that housekeeping service is only offered for stays more than 8 nights. You can request daily housekeeping service at an extra charge.

Please note that the central air conditioning service is undergoing replacement and will be out of order from the 7 December to 11 December, 2020. There will be no air conditioning during this time at the property.

Notification About Resort Improvements: Mid-February to Mid-October 2023

We would like to inform you about two projects over the coming months:

1. Contractors will be on site during a period of about 20 weeks, starting from mid-February 2023, to make some repairs to the “podium” level – the ground level outside, specifically in the vicinity of the tennis court. The court will be closed and access to the area may be restricted. The walkway from the overflow car park at the rear of the resort to reception may be restricted or closed completely. To make things easier, we would recommend you unload your bags at the reception driveway if you are thinking of parking in the overflow carpark. The carpark capacity will also be reduced and up to four spaces may be unavailable in the basement carpark. Our onsite team will keep you informed.

2. From late May until mid-October a number of rooms within the hotel are being renovated. Please expect construction noise during this period. Noisy works will not occur before 8:30am and we aim to have most of it happen on weekdays, excluding public holidays. Due to its location, we anticipate the noise will have a minimal impact on your stay.

3. Lift Replacement Work is scheduled to commence on April 14th, 2024, with an estimated completion date in mid-November 2024. During this period there will be 1 elevator in operation at any given time, which may cause some delays. We are committed to providing ongoing exceptional holiday experiences and we sincerely apologise for any inconvenience this may cause. Rest assured that every effort will be made to minimise the impact to your stay.

Nevertheless, we have made and will continue to make every effort to ensure this important work can go ahead while causing minimal impact on your holiday.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着時に、AUD 100の損害補償用デポジットの支払いが必要となります。 クレジットカードでお支払いください。 デポジットは、チェックアウト後14日以内に返金されます。 デポジットは宿泊施設の点検後、問題がなければクレジットカードに全額返金されます。