9939 Universal Boulevard, Orlando, FL 32819 , United States of America
#26 of 391 hotels in Orlando
Guests' ChoiceBased on 1654 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.3
Staff
9.2
Value for money
8.9
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2024
Nichole
United States of AmericaDidn’t love the $28 per day parking fee. And there is alotttttt of walking so be prepared if you have little ones or older ones.
Property was beautiful and spotless! Everything, everywhere was so clean. Beds and bedding were very comfortable. Pools and hot tub were wonderful! Loved all the different restaurants on site. And the marketplace was great for a pottery and delicious coffee every morning. Highly recommend the breakfast buffet, it was amazing!
Stayed in May 2024
Reviewed: May 22, 2024
Celsey
United States of AmericaThe self parking was far and it was hard with just me and my baby getting to car
The staff were so nice and I loved the pool
Stayed in May 2024
Reviewed: May 20, 2024
Chloe
United States of AmericaBed mattress was hard and chrome cast didn't work, even with the help of engineering
Very spacious facility. Steak house was really good. Front desk was nice
Stayed in May 2024
Reviewed: May 20, 2024
Vanessa
United States of AmericaI think the in room bath items can improve. I’ve seen a lot of properties transition to the bath essentials via wall mounted pump bottles. The small little bottles limits use and convenience, especially for women.
I love the amenities and convenience of not having to leave the property, if you just want to stay put. So many dining options. I always love this as a stay cay spot for my husband and I.
Stayed in May 2024
Reviewed: May 20, 2024
Wendy
United States of AmericaAll of the amenities and close proximity to Magic Kingdom
Stayed in May 2024
Reviewed: May 16, 2024
Carilyn
United States of AmericaParking lot was far from the building and you have to pay for parking.
Very nice and clean
Stayed in May 2024
Reviewed: May 15, 2024
Lakresha
United States of AmericaGreat Price for a luxury clean experience
Stayed in May 2024
Reviewed: May 15, 2024
Fiorella
United States of AmericaNothing! I like everything!
Excellent
Stayed in May 2024
Reviewed: May 14, 2024
Samantha
United States of Americathe rooms need some updating but that is exacted with the low cost
lots of on-site options and great value for the money
Stayed in May 2024
Reviewed: May 13, 2024
Lilimar
United States of Americarestaurant closed early at night
i didn't takethe brekfast
Stayed in May 2024
Reviewed: May 13, 2024
Anand
United States of AmericaFew things - self parking is far plus you need to pay 28 dollars for a night- a very long walk, bit far from disney world plus the rooms are bit outdated and can be renewed.
Hotel is clean and fantastic front desk girl was really helpful, also stay was great..pleasant amenities
Stayed in May 2024
Reviewed: May 13, 2024
Cheryl
United KingdomSo large I’m sure I never got to see it all. The staff are just top notch. So friendly and helpful. Always happy to be of service without being over bearing. Someone has trained them very well although they seem naturally friendly people. They really make a big difference, very impressed!
Exceptionally well maintained with beautiful surroundings. Very grand.
Stayed in May 2024
Reviewed: May 13, 2024
Benjamin
United States of AmericaParking too expensive
Everything
Stayed in May 2024
Reviewed: May 13, 2024
Michelle
United States of AmericaWouldn't change a thing!
The hotel was wonderful! We had the best time and just loved the different pools! I got to get away and book a last minute appt at the spa which was delightful!
Stayed in May 2024
Reviewed: May 9, 2024
Patricia
United States of AmericaSelf parking very far
Excellent service
Stayed in May 2024
Reviewed: May 6, 2024
Cameron
United States of AmericaBeautiful hotel, with so many amenities
Stayed in April 2024
Reviewed: May 6, 2024
Michelle
United States of AmericaI have no problem.
Everything is there for you. The workers are friendly.
Stayed in May 2024
Reviewed: May 6, 2024
Eduardo
United States of AmericaParking lot price is too expensive considering that there is no other option around.
Several dinning options.
Stayed in May 2024
Reviewed: May 6, 2024
Rob
United States of AmericaLeaving
Staff was super friendly. Lots of activities to choose from.
Stayed in May 2024
Reviewed: May 6, 2024
Brenda
United States of AmericaN/A
The entire staff provided excellent customer service. The parking attendants, front desk staff, bellhop, Market Place staff, and all restaurant and bar staff. The best customer service my friends and I have been provided with in totality. Will return.
Stayed in May 2024
Reviewed: May 6, 2024
Alice
United States of AmericaEverything
Stayed in May 2024
Reviewed: May 5, 2024
Marvina
United States of AmericaThe parking price and distance from the facility
The facility was gorgeous
Stayed in May 2024
Reviewed: May 5, 2024
Erica
United States of AmericaBeautiful property Really clean rooms Staff was great
Stayed in May 2024
Reviewed: May 4, 2024
Lilly
United States of AmericaEverything, room with beautiful view, clean!
Beautiful!
Stayed in May 2024
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